Jack's of Fiji
Jack's of Fiji
4
8:30 AM - 6:00 PM
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM
Sunday
8:30 AM - 6:00 PM
About
Jack’s of Fiji is Fiji’s premier shopping destination, with a world-renowned reputation for friendly customer service and excellent product quality and range.
Duration: More than 3 hours
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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  • Bruce B
    Port Vincent, Australia225 contributions
    4.0 of 5 bubbles
    Holiday shopping
    We shopped at Jack's in Sigatoka, The staff were very helpful, not pushy, their attitude was take your time this is fiji, no rush. It would have been helpful if they explained the VAT refund scheme. Spend more than $500 in one shopping trip and you can claim 15% VAT back. The store has to fill out forms, you need your passport and travel details. But apart from that, we had fun
    Visited July 2023
    Traveled as a couple
    Written July 25, 2023
  • Chantelle Skinner
    6 contributions
    5.0 of 5 bubbles
    Hands down the best tour to experience Fiji
    Great value, great information provided on the tour about Fijian cultures. Hands down the best tour we have done, the village and waterfall experience was next level. Beautiful tour guides.
    Visited August 2023
    Traveled as a couple
    Written August 24, 2023
  • Helen B
    Tauranga, New Zealand39 contributions
    5.0 of 5 bubbles
    Wonderful Staff
    My husband and I shopped at Jacks at the Warwick on the Coral Coast. The staff were fantastic. They were friendly and helpful without being pushy. They went out of their way to help. Nothing was too much trouble. Thank you to the staff of Jacks at the Warwick.
    Visited October 2023
    Traveled as a couple
    Written October 30, 2023
  • Natasha Y
    1 contribution
    5.0 of 5 bubbles
    Fantastic Shopping
    Went to Jack's of Fiji Double Tree. Vani and Katarina were extremely helpful and polite. Highly recommend visiting for all shopping needs. Wonderful gift selections to bring back home. Hope to visit again soon.
    Visited October 2023
    Traveled with family
    Written October 31, 2023
  • franchuk21
    Kenora, Canada87 contributions
    4.0 of 5 bubbles
    good place for some souvenirs
    I found the selection to be good, most of the items are made in Fiji. The prices are pretty fair and the staff are friendly and helpful. If you are making one stop for some souvenirs, clothing, hats etc after a great trip - this is a good place to do it.
    Visited November 2023
    Traveled solo
    Written December 3, 2023
  • Lisa H
    6 contributions
    5.0 of 5 bubbles
    Jack's at DoubleTree
    We shopped Jack's of Fiji at the DoubleTree Resort on multiple occasions. Each time we were greeted warmly by the staff. They assisted us when we had questions and helped us ship some items back to the States. Marika and Katarina made our last visit memorable and we appreciated hearing about Fijian culture and their personal stories.
    Visited February 2024
    Traveled with friends
    Written March 24, 2024
  • Elizabeth W
    Gordon, Australia3 contributions
    5.0 of 5 bubbles
    A wonderful and amazing shopping experience!
    The staff at Jacks of Fiji Double Tree Hilton resort at Sonaisali Islad are outstanding. A massive shout out and vote of thanks to Vani, Mark, Mohammed and Katrina for their care and sterling service during our 7 night stay. Their service and generosity, as well as their expertise, especially in relation to the local pearls, items and how to organise a vat refund for tourists. Mark engraved a beutiful keepsake for no extra charge and the range of products was so impressive.
    Visited March 2024
    Traveled with friends
    Written April 22, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles127 reviews
Excellent
67
Very good
34
Average
8
Poor
6
Terrible
12

sexybaby7399
Oregon436 contributions
4.0 of 5 bubbles
Feb 2020 • Couples
We went to Jacks to souvenir shop for relatives and found it to have the best range of souvenirs and some of the better prices as well. I got a nice small wooden carving of a couple kissing for my wife and we got a wooden carving of a Fiji warrior for my brother in law. Nice workmanship on both and reasonable prices. Their larger prices can be quite expensive. They have a wide variety of t shirts, sarongs and caps and other assorted touristy items including shot glasses, ash trays and cups. Highly recommended!
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Veenita D
1 contribution
5.0 of 5 bubbles
Jun 2022
I went to Jacks Nadi Town to get Handicrafts for our 2 Medical Centers in NZ with some ideas but the staffs Solo (Mother of Pearls), Manager Oliva (Libra) and few other staffs (sorry I didn't get your names) made the ideas into reality with our choices of Handicrafts. Forever thankful for your genuine concerns, friendliness and laughs made our shopping fun and stress free. You all went extra miles to arrange special carvings and packaging of our purchase. Recommend anyone looking for handcraft and clothing to visit this friendly team at Jacks of Fiji Nadi Town. Thanks Guys
Written June 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rashika C
Australia2 contributions
1.0 of 5 bubbles
Dec 2022 • Couples
I am writing this review to warn other customers about the poor service at Votualevu Jack's. The employees are rude, and the management does not seem to care about its customers. You can clearly see the huge drop in the level of service compared to their Nadi or Denarau outlet.

I visited Votualevu Jack's with my family recently. We were served by Payal Kumar, who was extremely rude to us all the time we were buying our clothes. This is unacceptable behavior from a customer service representative at any company—but especially at Votualevu Jack's, which bills itself as a luxury brand.
Written December 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

joycepar
DeLand, FL2 contributions
5.0 of 5 bubbles
Feb 2023 • Friends
On my recent trip to Fiji I had the pleasure of shopping at Jacks. I went to both the store at the port of Denarau and the Doubletree Jacks. The merchandise selection was fabulous! I found so many authentic Fiji keepsakes and souvenirs and the staff at both locations provided excellent service!! Vani at the Doubletree went beyond my expectations to help us not only picking out the perfect pair of black pearl earrings, but also teaching us about the pearls and helping us with the paperwork for our tax refund both from her store and the store at the port!! I will definitely shop here again next time I get to Nadi!
Written February 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lastword2016
Edinburgh, UK534 contributions
4.0 of 5 bubbles
Jan 2020
At the end of our tour, we appreciated having a chance to browse and buy at this well known store which has a large selection of souvenirs laid out for tourists. It sells exactly the sort of things you’d expect, with lots of pretty wood carvings in particular. If you’re looking for presents, and have a few minutes to spare, this is a good place to go.
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa H
6 contributions
5.0 of 5 bubbles
Feb 2024 • Friends
We shopped Jack's of Fiji at the DoubleTree Resort on multiple occasions. Each time we were greeted warmly by the staff. They assisted us when we had questions and helped us ship some items back to the States. Marika and Katarina made our last visit memorable and we appreciated hearing about Fijian culture and their personal stories.
Written March 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tanya H
Berkeley Vale, Australia92 contributions
2.0 of 5 bubbles
Jan 2024 • Friends
Service when you enter is amazing friendly helpful and lots of staff in attendance my issue came when it was time to pay only 2 service people so it was very slow. We had to rejoin our tour group and after waiting over 10 minutes in line with only 2 people ahead of us we were rushing and I didn't check my receipt. Once back on board the cruise ship I checked my receipt only to find I had been charged twice for an item. It's very upsetting and I feel ripped off as I'm now heading back to Australia and can't return to the store to dispute. Lesson learnt TOURISTS alway check you receipt before leaving the store.
Written February 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Danielle
Melbourne, Australia3 contributions
5.0 of 5 bubbles
Feb 2022 • Family
While staying at DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island. I shopped at the best Jack's, Illy absolutely made the stay the best. Illy made sure my angels got what they wanted and helped get the most flattering colours for me.
On our last day we simply couldn't leave without hugging our beautiful Illy.
He is kind, attentive, well presented, happy and smart.
I recommend everyone to go here just to meet Illy. If not for the great items Illy sold.
Written May 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

marie_griffith
Braemar, Australia75 contributions
5.0 of 5 bubbles
Mar 2020
Visited this store last week. It has an array of souvenirs from keyrings to wood carved items, clothing, soaps etc. You can get something for everyone here and it is relatively reasonably priced with good service.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ReneeLisa
Adelaide Sth Aust304 contributions
5.0 of 5 bubbles
Aug 2022
Nice clean shop with lots to chose from and helpful staff. Sometimes a bit too helpful for us Australians who like to browse on our own! Prices were good on some things. just remember to check out village markets as well and know what you can take home to your own country.
Written August 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Jack's of Fiji - All You Need to Know BEFORE You Go (2024)

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