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Review Highlights
Poor value for money

My wife and I bought two lots of bus tickets from the Cruz del Sur office in Puno. Trip one was... read more

Reviewed February 4, 2019
Geronimo_michael
,
London, United Kingdom
via mobile
Recommend 1sr class seats

My husband and I are retired and spent a month visiting Peru. We used Cruz del Sur 6 times... read more

Reviewed 1 week ago
kj3
,
California
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Traveler Overview
  • Excellent40%
  • Very good32%
  • Average9%
  • Poor5%
  • Terrible14%
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“vip seats”(26 reviews)
“bus company”(29 reviews)
About
We provide the best service of interprovincial and international transportation. Thanks for sharing with us your experiences.
Suggested duration: < 1 hour
Contact
Av. Javier Prado 1109 la Victoria, Lima 51, Peru
Website
+51 3115050
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Reviewed 1 week ago

My husband and I are retired and spent a month visiting Peru. We used Cruz del Sur 6 times traveling Cusco to Puno to Arequipa to Nazca to Ica to Paracas to Lima. We traveled in February/March and usually purchased the next leg of our...More

Date of experience: February 2019
Thank kj3
Reviewed 2 weeks ago

DO NOT PURCHASE YOUR TICKET USING PAYPAL ON THEIR WEBSITE!!! It did not worked for us and after 5 emails, 3 phone calls and 2 direct contact in agencies we DID NOT GET REIMBURSED 80 USD for tickets that we purchased but never got the...More

Date of experience: March 2019
1  Thank Elodie_P_NYC
Reviewed 2 weeks ago

Cruz del Sur could show airlines a thing or two! Lots of leg room, comfortable reclining seats, large windows without the usual glare and reflection, controlled vent, indiv entertainment screen and wide selection of movies and entertainment--English or subtitled. On-time departures and very safe, smooth...More

Date of experience: March 2019
Thank DanaP716
Reviewed 2 weeks ago via mobile

We booked a bus with cruze del sur from paracas to arequipa the day before departure. Once we arrived at the bust stop we where told our bus had been cancelled. Annoying but what can you do! We paid around 160soles for each ticket and...More

Date of experience: February 2019
2  Thank asparagusbill
Reviewed 2 weeks ago via mobile

Less than 1-star! Buyer beware Our Cruz del Sur (CDS) bus from Nasca to Arrequipa overheated and died by the side of the road at the mid-point of what should have been an 8.5 hour trip.The driver initially told us that a replacement bus would...More

Date of experience: February 2019
1  Thank NoRoadsLeadToRome
Reviewed 3 weeks ago via mobile

We took Oltursa to travel from: Lima-Paracas Paracas-Ica Ica-Arequipa And finally we took Cruz del Sur to travel from Puno-Cusco. We had the chance to compare both companies.. When we took cruz del sur, we realized the superior quality compared to Oltursa. Oltursa is okay.....More

Date of experience: February 2019
Thank WorldConquistador
Reviewed 4 weeks ago via mobile

We arrived at the station 5 minutes before our bus was supposed to leave. We checked our luggage in and asked the customer service agent if the bus was scheduled to leave on time (since we waited over 2 hours passed the scheduled time a...More

Date of experience: February 2019
Thank Emilie L
Reviewed February 12, 2019 via mobile

It's something like a one of the best bus company in Peru. The service of this company wasn't really good. I took bus from Lima to Trujillo, with including dinner. The stuff looked really strange and lazy. The guy all time spent with his phone,...More

Date of experience: February 2019
1  Thank _skyliptor
Reviewed February 4, 2019 via mobile

My wife and I bought two lots of bus tickets from the Cruz del Sur office in Puno. Trip one was Puno to Arequipa, a six-hour day trip and trip two Arequipa to Cusco, a 12-hour overnight journey. CDS came highly recommended and it was...More

Date of experience: February 2019
2  Thank Geronimo_michael
Reviewed January 30, 2019 via mobile

Since there is no flight to Huaraz, the only way is by bus. Got a ticket and did aske it it is direct bus. No stops, yes was the answer, we'll you already guessing, there was stops, this trip is about 7 hrs, it took...More

Date of experience: January 2019
Thank earthboundadventures
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Questions & Answers
Ask a question
eaztie
March 19, 2019|
Answer
Response from marti1805 | Reviewed this property |
Hi, we traveled on the Cruzero Evolution, where VIP seats are on the lower floor only; the seating area was separated from the entrance/toilet area by an extra door that was kept closed at all times so no "toilet proximity... More
1
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Tanya S
February 7, 2019|
AnswerShow all 5 answers
Response from Jaya N | Reviewed this property |
Lima traffic is bad any time of the day or night. We organized a private taxi to pick us up from the Cruz del sur bus station to take us to the Lima airport (we did the reverse of your trip). It took about 45 mins to get... More
0
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shenidyl
October 31, 2018|
AnswerShow all 4 answers
Response from Prodigyaz | Reviewed this property |
Itake it that you are flying to Cuzco. Are you going to take the local train , not the turist train? My son and his wife were going to go to Maccu Picchu but the train was too expensive for an American so they stayed in... More
0
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