Peru Chasquitur Tours
Peru Chasquitur Tours
5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
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Peru Chasquitur Tours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
5.0
18 reviews
Excellent
17
Very good
1
Average
0
Poor
0
Terrible
0
Deanno
Toronto145 contributions
I was just reviewing my previous reviews on Trip Advisor and noticed that I only had negative things...but I'm sure that I had written positive reviews of my trip to Peru, especially the agent in Lima who saved my vacation when I discovered my Toronto-based agent had messed up just days before my departure.
I won't mention the name of the Toronto agent, but I'd give full recommendations to Chasquitur (http://www.peruchasquitur.com/index.htm ).
The staff provided excellent service under demanding circumstances. When I contacted them, I was faced with a situation where I had air transportation booked from Toronto to Lima and back, but nothing booked for my time in Peru. Having read a recommendation from Peru trip advisor xochitl in a forum on Peru, I desperately contacted Chasquitur by phone.
36 hours and several emails later, they had meticulously planned and booked a tour based on the outline I gave them. Even though it was tailored to my requests, the cost was comparable to packages offered by popular North American tour operators in Peru, and the level of service and selection of hotels that I enjoyed in Peru were amazing.
I won't mention the name of the Toronto agent, but I'd give full recommendations to Chasquitur (http://www.peruchasquitur.com/index.htm ).
The staff provided excellent service under demanding circumstances. When I contacted them, I was faced with a situation where I had air transportation booked from Toronto to Lima and back, but nothing booked for my time in Peru. Having read a recommendation from Peru trip advisor xochitl in a forum on Peru, I desperately contacted Chasquitur by phone.
36 hours and several emails later, they had meticulously planned and booked a tour based on the outline I gave them. Even though it was tailored to my requests, the cost was comparable to packages offered by popular North American tour operators in Peru, and the level of service and selection of hotels that I enjoyed in Peru were amazing.
Written September 27, 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SandraPittsburgh_PA
Pittsburgh, PA186 contributions
Apr 2011
My husband and I traveled to Lima for a reunion and also to tour Sacred Valley and Machu Picchu; this was a two week trip. We couldn't have been MORE PLEASED with our travel agency, Peru Chasquitur!
Starting from the States, we had to not only switch planes, but airlines, and we ended up arriving very, very LATE; about 1 a.m. in the morning! Peru Chasquitur was not only there to greet us, but with a warm smile and genuine concern for all that we had gone through to get there that day.
Having been that I lived in Lima for 2 1/2 years, and I had already been to Machu Picchu years ago, I already knew more or less what I wanted to show my husband when we got to Peru. I found Peru Chasquitur on Trip Advisor, and told them EXACTLY what I wanted to do, and they put together a FLAWLESS itinerary. We had, yet another airline issue, where our flight got cancelled to go to Cusco due to weather conditions. It wasn't even Peru Chasquitur's fault -- and we HAD travel insurance -- but, Peru Chasquitur provided reimbursement for our Cusco hotel that night, and reimbursed us for our tour! That to me just shows AMAZING customer service! Again, the guide was at the airport to pick us up the "following day" of when we were supposed to arrive, and off on our tour we went!
When we returned back to Lima from Cusco, our plan was to tour Callao, and then go back to the airport to return back to the States. We had concluded most of our tour in Callao, but when we arrived the Fortress Real Felipe to tour, there was a long line because it was a Peruvian holiday. Our guide said, no problem, you can sit in the air conditioned van, and I'll go stand in line. My husband and I said why don't we just bag this idea. The guide was like, "OK, what would you like to do?" Instead we rode into Miraflores and toured another ruin, and then we went to Barranco and had appetizers and beverages at a restaurant overlooking the ocean. The Guide and driver did not return us back to the airport until around 7 p.m., when our tour was technically supposed to end around 4 p.m. Now THAT'S what I call CUSTOMER SERVICE!!! All of our Guides and Drivers were just AMAZING, and BENT OVER BACKWARDS to ensure we really enjoyed our tours. None of our Guides acted BORED -- and you know they do this week end and week out -- they really love the history of their country, they are extremely knowledgeable, and it shows.
I did all of my booking through Peru Chasquitur via email. They are VERY RESPONSIVE. One word of note. You will have to FAX them a copy of your passport and your credit card, AND, pay in advance. The reason why they need this is for your hotel bookings, and this is just the way it is done. We bought travel insurance, and Peru Chasquitur is considered a Preferred Vendor, so I assure you they are 100% safe. I can also state that I comparison shopped with an American travel agency, and we $aved a considerable amount of money by using their service.
We were provided with FANTASTIC English-speaking guides (you have to request this), excellent accommodations, excellent restaurants that were included on some days, excellent recommendations. I just can't say enough GOOD about this agency. BOOK WITH THEM. They will provide you with a memorial trip of a life time!!!
Starting from the States, we had to not only switch planes, but airlines, and we ended up arriving very, very LATE; about 1 a.m. in the morning! Peru Chasquitur was not only there to greet us, but with a warm smile and genuine concern for all that we had gone through to get there that day.
Having been that I lived in Lima for 2 1/2 years, and I had already been to Machu Picchu years ago, I already knew more or less what I wanted to show my husband when we got to Peru. I found Peru Chasquitur on Trip Advisor, and told them EXACTLY what I wanted to do, and they put together a FLAWLESS itinerary. We had, yet another airline issue, where our flight got cancelled to go to Cusco due to weather conditions. It wasn't even Peru Chasquitur's fault -- and we HAD travel insurance -- but, Peru Chasquitur provided reimbursement for our Cusco hotel that night, and reimbursed us for our tour! That to me just shows AMAZING customer service! Again, the guide was at the airport to pick us up the "following day" of when we were supposed to arrive, and off on our tour we went!
When we returned back to Lima from Cusco, our plan was to tour Callao, and then go back to the airport to return back to the States. We had concluded most of our tour in Callao, but when we arrived the Fortress Real Felipe to tour, there was a long line because it was a Peruvian holiday. Our guide said, no problem, you can sit in the air conditioned van, and I'll go stand in line. My husband and I said why don't we just bag this idea. The guide was like, "OK, what would you like to do?" Instead we rode into Miraflores and toured another ruin, and then we went to Barranco and had appetizers and beverages at a restaurant overlooking the ocean. The Guide and driver did not return us back to the airport until around 7 p.m., when our tour was technically supposed to end around 4 p.m. Now THAT'S what I call CUSTOMER SERVICE!!! All of our Guides and Drivers were just AMAZING, and BENT OVER BACKWARDS to ensure we really enjoyed our tours. None of our Guides acted BORED -- and you know they do this week end and week out -- they really love the history of their country, they are extremely knowledgeable, and it shows.
I did all of my booking through Peru Chasquitur via email. They are VERY RESPONSIVE. One word of note. You will have to FAX them a copy of your passport and your credit card, AND, pay in advance. The reason why they need this is for your hotel bookings, and this is just the way it is done. We bought travel insurance, and Peru Chasquitur is considered a Preferred Vendor, so I assure you they are 100% safe. I can also state that I comparison shopped with an American travel agency, and we $aved a considerable amount of money by using their service.
We were provided with FANTASTIC English-speaking guides (you have to request this), excellent accommodations, excellent restaurants that were included on some days, excellent recommendations. I just can't say enough GOOD about this agency. BOOK WITH THEM. They will provide you with a memorial trip of a life time!!!
Written June 5, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SandraPittsburgh_PA
Pittsburgh, PA186 contributions
Sep 2015 • Friends
My husband and I used this agency 4 1/2 years ago for a two week trip to Peru. We are returning in April 2016. Since their service was so amazing, we decided to use their service again. However, their web site has disappeared, and the email I had no longer worked! So, I had to go digging. The name has changed to PERU RUNA TRAVEL. We have already been in contact with Geraldine, and she is doing a wonderful job of putting together a customized itinerary for us. Just one word to those who have never visited Peru before. There is just SO MUCH to do beyond Machu Picchu. Having said that, also be advised that when you use a travel agency you must pay in advance, and fax copies of your passport. This is "standard" procedure unless you book through a stateside agency, and you will pay a lot more. ENJOY PERU! It is simply wonderful. Don't drink the water -- ever! LOL!!!
Written September 23, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sherrly m
5 contributions
Mar 2016
so so so beautiful, if you think Rome is pretty well welcome to Lima Peru...So much history, you really don't know which side to look at.
Written April 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Petra V
Herzogenaurach, Germany53 contributions
I was in Peru on a business trip and needed to organise a trip to Machu Picchu on a very short notice. The team and especially Concho have been incredibly supportive and made the impossible possible. Can definitely recommend this agency. Very engaged, reliable and friendly.
Written April 27, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sanjiv S
San Ramon, CA1 contribution
Mar 2014 • Couples
I am glad I used Peru Chasquitur travel agency, located in Peru. I thank Geraldine, for organizing my family trip to Peru. Geraldine and Carlos called me at the hotels to find out if I needed anything and Alicia and Carlos were always at the airports, that made me feel like your staff was always there for me and my family. We were appreciative of the punctuality of your staff in Lima and Cusco. Your services were beyond our expectations
Another happy family looking forward to use your services in the future. I would also like to thanks all the staff who assisted us during the entire tour.
Another happy family looking forward to use your services in the future. I would also like to thanks all the staff who assisted us during the entire tour.
Written March 13, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jaclyng
malibu18 contributions
Apr 2011
We traveled to Peru last month (Lake Titicaca, Cusco, Machu Pichu and the Amazon Rain Forest) using Peru Chasquitur. I got their name through Trip Advisor and we could not have been more pleased. We worked via email with Liza. Everything was first rate, and beyond our expectations. They really took care of us!! They actually cared and were completely invested in us having the best possible trip. Every guide, driver, hotel, etc. was just wonderful. We will definitely return to Peru and we will definitely use this company again to plan our trip.
Written May 25, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andisue
Santa Rosa, CA38 contributions
Jan 2014 • Couples
I contacted Chasquitur at the last minute based on Trip Advisor recommendations. From first contact, they did everything possible to meet our every need and more! Alicia met us at the airport, took us to our hotel, then we spent the rest of the day on a private, fascinating tour of Lima. Our guide was fun, knowledgeable and we thoroughly enjoyed our tour. The next morning, Alicia accompanied us to the airport to be sure everything went smoothly. When we said goodbye, I felt as if I were leaving an old friend. On top of everything, they worked to fit their tour into our budget. I highly recommend Chasquitur for anyone traveling to Peru.
Written March 19, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LisaBraden
Buenos Aires, Argentina19 contributions
Dec 2013 • Friends
This was our third trip to Peru and our second time to use Peru Chasquitur in Lima. Four years ago they designed a two week adventure for us that took us from Lima to Cuzco, Macchu Pichu, Trujillo, Chiclayo, and up to Máncora. We loved the trip. We outlined our desires and our budget and they put together a memorable itinerary. They were always there for us either on the phone or in person to make sure that our trip was living up to our expectations. They provided us with excellent English speaking guides, comfortable modern vehicles and experienced drivers who never made us wait for them to show up. They knew which museums and ruins were not to be missed!
Last week we went to Lima and then on to Paracas, Ica, and Pisco. They booked us a wonderful tour of the Ballestra Islands and a flyover of the Nazca Lines from Pisco. We had the same attentive, professional service that we had experienced on our previous trip: a great chofer, comfortable new van, English speaking guides, and all accomodations and attractions booked and paid. When we returned to Lima they convinced us to see the Larco Herrera Collection even though we had seen it four years earlier. We were thrilled to see how the museum has changed and grateful that Chasquitur had suggested it. We will definitely use Chasquitur for our next trip to Perú!
Last week we went to Lima and then on to Paracas, Ica, and Pisco. They booked us a wonderful tour of the Ballestra Islands and a flyover of the Nazca Lines from Pisco. We had the same attentive, professional service that we had experienced on our previous trip: a great chofer, comfortable new van, English speaking guides, and all accomodations and attractions booked and paid. When we returned to Lima they convinced us to see the Larco Herrera Collection even though we had seen it four years earlier. We were thrilled to see how the museum has changed and grateful that Chasquitur had suggested it. We will definitely use Chasquitur for our next trip to Perú!
Written January 2, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
redgar0217
Toronto, Canada1 contribution
We recently returned from a Peru trip planned by Peru Chasquitur Tours. It covered Lima, Sacred Valley, Machu Picchu, and Lake Titicaca. It was amazing well organized with agency folks handholding us and handing us off to excellent local tour guides. The company was able to react to some changes to schedule caused by altitude issues and all in all gave us a wonderful experience of Peru. My thanks to them.
Written June 4, 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
greenham01
San Jose, CA645 contributions
Hi
for some reason, I am not able to get to the website nor the email link indicated above.
Would somebody be kind enough to send me their email contact so I can reach them? (To be clear, Peru Chasquitur Tours have changed their name to Peru Runa Travel?)
Thanks so much!
Ash K
Toronto, Ontario, Canada53 contributions
we want to book peru,matspisiu in aug for 4 of us ,who know this place well to hel p. coming from toronto
ash
4162307402
Joy-traveler
Brevard, NC220 contributions
You will get some great guidance from this travel agency. Contact them and they can help you plan a trip to Machu Picchu.
Michele I
houston9 contributions
we plan on traveling to Peru Lima Machu Pichu and maybe the sacred valley will an 8 days itinerary be sufficient.
we will be flying from Houston Texas.
we will need English speaking guides, hotels and transportation inside Peru please give me some information on these questions and a price
Mariana019
Lima1 contribution
Thank you very much for conctacting us. Please send us an email to our email address and we will be glad to answerto you as soon as possible
Best wishes,
Concho
Peru Chasquitur Tours - All You Need to Know BEFORE You Go (with Photos)
Peru Chasquitur Tours Information
Excellent Reviews | 17 |
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Very Good Reviews | 1 |
Peru Chasquitur Tours Photos | 1 |