Reserv Cusco - Day Tours
Reserv Cusco - Day Tours
5
About
The Inca jungle Trail is a new route offered by our, which involves biking, walking and just being. Our multiple terrain trip, includes recently discovered real Inca paths, archaeological ruins, an 60km bike downhill on brand new mountain bikes
Cusco, Peru

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Tours and Tickets by Reserv Cusco - Day Tours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles1,071 reviews
Excellent
986
Very good
67
Average
11
Poor
5
Terrible
2

These reviews have been automatically translated from their original language.
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Alhambra B
Montevideo, Uruguay8 contributions
5.0 of 5 bubbles
Aug 2024 • Solo
Excellent tour, full of emotions and experiences, one better than the other. An exceptional Guide, with much knowledge of trails and history. The agency offers a lot of security and that makes you dare to live unthinkable experiences (I never imagined myself hanging by my feet on a zip line), it was wonderful. Not to mention the arrival in Machu picchu. Infinitely thanks to Arturo and his team who take care of every detail!!
Automatically translated
Written August 24, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Es genial que hayas disfrutado de cada momento del tour y que el conocimiento del guía haya enriquecido tu aventura. Estamos encantados de que las medidas de seguridad te permitieran probar actividades tan emocionantes como la tirolesa. Agradecemos sinceramente tus elogios para Arturo y su equipo. Gracias por compartir tu experiencia y esperamos tener el placer de acompañarte en otra aventura pronto. Reserv Cusco
Written September 10, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

romain
Empuriabrava, Spain7 contributions
5.0 of 5 bubbles
Sep 2023 • Friends
It was an awesome experience! 4 days out of time. Our guide Julio took great care of us and did everything to handle our unforeseen events, our questions, and to ensure we had the best time possible. 4 days that seemed very scheduled but in the end are perfectly balanced to be flexible, the perfect mix between effort, leisure activities, and beautiful history/places. A huge favorite for the trekking day in the jungle which was amazing both historically (Julio is unbeatable on the subject), in terms of encounters, and especially an incredible view of the valley! Thanks to the agency and a huge thank you to Julio.
Written October 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What an incredible experience! We're delighted to hear that you enjoyed your 4-day trip with us so much. Julio always strives to ensure that everything is perfectly organized and that you have the best possible experience. We're thrilled that you found the perfect balance between adventure and relaxation, especially during the jungle trek with its breathtaking views and Julio's historical knowledge. Thank you for your kind words towards Julio and our agency. We look forward to seeing you again soon for more exciting adventures.
Written July 25, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Zach G
3 contributions
5.0 of 5 bubbles
May 2024 • Solo
Wow what an amazing trip! Guillermo was so knowledgeable, fun, happy, accommodating(even with my slight change of schedule)! When I come to Peru again one day I will look for Guillermo for another tour! If I could give him 100 stars I would! Thank you again so much! If he comes to America he can stay with me anytime!
Written May 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear reviewer, Thank you so much for your incredible feedback! We're thrilled to hear that Guillermo made your trip so memorable with his knowledge, fun personality, and flexibility. We're proud to have him as part of our team, and your glowing review means the world to us. Thanks again for choosing us, and we look forward to welcoming you back for more unforgettable experiences!
Written July 24, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

americaninberlin
Berlin, Germany30 contributions
5.0 of 5 bubbles
Aug 2022 • Friends
We organized a private tour to Maras and the salt mines. Our driver Jose was friendly and an excellent driver. Our guide was Roger. Absolutely brilliant, enthusiastic, patient and even added stops to our itinerary. I would highly suggest both the company and the guide! Thank you for everything!
Written August 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello mister Americaninberlin, Roger and the Reserv Cusco Agency team, are very happy, glad,, that everything was amazing with your Inca Jungle Trail for MachuPicchu. Cheers Arturo ...
Written October 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Line R
5 contributions
1.0 of 5 bubbles
Nov 2016 • Friends
We were 3 girls who booked the 3D/2n jungle trek with Reserv Cusco because of all the great reviews. This tour ended up being one big disappointment.
We were told the tour would be max 8 people (especially on the mountain bikes for safety reasons) - we were 11 people on the bikes and then just the 3 of us everywhere else.
We were told we'd get an English speaking guide (we don't speak Spanish), but the guide we got did not speak English at all. He couldn't tell us about the itinerary, he couldn't answer simple questions like what time we'd get picked up or how far something was. That made it really hard to know what the day would look like. He also didn't really seem interested in getting to know us. He walked ahead or far behind on the treks and didn't really seem to know where anything was? We wanted to get to know the inca history and the amazing history of Peru and the jungle but we got absolutely nothing.
Before going on the trip we'd filled out forms saying 2 out of 3 of us was vegetarian. Every place we went to eat they served us meat and when we told them we were vegetarian they seemed surprised and therefor had to start cooking again. This meant that we had none of our meals together as a group.

So to this the main disappointment was obviously the guide - make sure to meet your guide before booking with this company. They don't hold their promises.
No balance between price and product - we did not feel very welcome or feel like we got anything for our money really.

Other than that the mountain bike is beautiful, the zip line amazing and Machu Picchu is just stunning! Definitely go - just book with someone else or be really careful.
Written November 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear lady, I am Arturo Medina Manager of Reserv Cusco. I want to clear some specific points about your false comments on my company. First, you wrote about that first day that you did the bike service was 11 persons. This is false comment because you did the bike in private service only 3 girls with the guides name is Juvenal. Is different in the van you traveled another 8 persons and they don `t have any relations with us. However our guide help to this 8 people, because this group not have a guide . Second ,about your meal, Juvenal said : “He offered you the veggi food but you decided at the last time take the same food of your last friend” However: 1.- You got the best bike service with hydraulic break in good condition with all the gear . 2.- You got 2 nights accomodation in our lodge in private rooms. 3.- You got the zip-lines service that we made the deal. 4.-You got the private service of our guide Vidal in Macchupichu and Mountain. 5.-Peru- rail train returned your money for the strike in Macchupichu and we payed your returned from Macchupichu to Cusco in van. Is it not true ? that you appear in my office to ask some rewards in money and we explained that we did all the service completely. Is it not true?That I apologized for some inconvenient with the guide Juvenal and provided you free transport to the Airport. For those all considerations I think that you review is not real. Thanks for understanding this mail to clear some points. Sincerely Arturo Medina
Written December 9, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alan I
1 contribution
2.0 of 5 bubbles
Aug 2014 • Solo
I would not recommend this company for the Inca Jungle Trail.

Day 1 - The cycling is a great experience. They do have some safety gear, but compared to other groups with other companies, it seemed like our gear (small helmet, knee pads, elbow pads) was minimal. Our guide didn't really speak English well the first day.

The food was okay. The accommodation the first night is basic. That evening you're able to go rafting (with an independent company) which was loads and loads of fun.

Day 2 - You walk most of this day. We had a different guide from our first day who spoke more English and was very informative. Unfortunately, the tour company had a lot of confusion about who paid for what (private room, extra activities like the hot springs). The hostel this night was a bit better, but no hot water :(

Day 3 - The ziplining through an independent company was so much fun, would highly recommend it. The rest of the day was walking with some interesting stops on the way there. The hostel in Aguas Calientes was rather nice.

Day 4 - A good tour through Machu Picchu, the guide was very patient and informative. This is where it gets messy. I had paid the agency extra to stay an extra night in Aguas Calientes. When I arrived to the same hostel, it quickly became clear that NO ONE had informed them of this, and that the tour agency had not made the necessary bookings on your behalf... THEN WHAT IS AN AGENCY FOR. The hostel had to call around to other hostels for the better part of 3 hours before I was put up in another hostel of far lesser quality with people I did not know. This was the hostel's extra effort as opposed to the agency's.
Written August 26, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry by the inconveniences you had on the trip. we promise you remedied ... all the best .. Arturo Medina
Written September 6, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joseph C
2 contributions
5.0 of 5 bubbles
Bottom line up front: Book the trip and request Jose Antonio to be your guide

You really need no further info to have a GREAT time, but for the obsessive planners among us, read on.

First off, Arturo from Reserv Cusco is a great organizer and can answer questions you have before the trip. He is very reachable through whatsapp. Jose Antonio and Arturo met us at our hotel the day before the trip and went over the trip details. Do not worry if you forgot something, anything you need is available in Cusco and at all stops along the way. You can rent good backpacks with waist straps for the trip while in Cusco. There are several places to rent from around the town square (tourist area). The cost to rent a quality backpack was about $11. We left a deposit of $5 which we got back after returning the backpack. In my backpack, I brought 2 pairs of hiking pants, 4 long sleeve moisture wicking shirts, 4 pairs of socks, 4 pairs of compression shorts (to avoid chafing. Ha!), one warm sweatshirt, a hard shell non-insulated rain jacket, basketball shorts to sleep in, a swimsuit, a cheap pair of flip flops (I bought these in Cusco at the advice of Jose Antonio for use in shower at first nights stay and also to walk to dinner at night instead of using the hiking shoes), toiletries, electronic charger with voltage converter, bug spray, sunscreen, sunglasses, wide brimmed hat, Cipro tabs in case of GI distress, wallet, passport, phone, and a water bottle. Water is available at many stops along the way so I carried a 750 ml bottle and would buy bottled water to fill up. You will never go more than 2-3 hours without a chance to buy water. I had no need for a water purifier and, happy to report, no Montezuma’s revenge using bottled water- so Cipro was unnecessary but I would bring it again just in case. We left our extra luggage that we were not bringing on the trek at our hotel in Cusco (this is a common practice which is probably offered at every hotel free of charge). I wore hiking shoes and my daughter wore her running shoes. Both seemed to work just fine.

Together, my daughter and I took about 400 soles (about $110) for the trip which was more than enough since all meals and accommodations are included in the price except for lunch and snacks on the last day. Water costs about $2-$4 a day. You can eat really cheaply in Peru- 3 course local meal with appetizer, soup and main dish was between $5-$8. Also— the price on trip advisor does not include river rafting and ziplining. Arturo will give you the cost of that which I am forgetting at this time. You definitely want to do the river rafting and ziplining.

First day- about a 2 hour van ride from the hotel to the mountain for biking. The elevation, I think, was about 13000 ft at the top but don’t quote me on that. The biking is a long downhill ride on the road. No trail riding. Safety is a priority and you will be fully outfitted by Reserv Cusco with BMX gear (leg, body and arm protection) and a motorcycle helmet with face mask. As long as you don’t accidentally hit the front brake, it is very difficult to fall. I made a personal rule to never touch the front brake and did just fine. The bike ride was a nice way to acclimatize to the altitude and after two hours or so we were at much lower altitude where the breathing was easy. Next we checked into our first nights accommodations and had lunch. The accommodation was basic but about 1 million times better than sleeping in a tent with mosquitoes. No hot water in the shower in our room but there was another shower downstairs with hot water that I suggest you use. After lunch we did river rafting which was epic. We met people from other tours while rafting and had an absolute blast. The river rafting crew was all about safety and fun. There was a safety guide in a separate kayak looking after us in addition to our expert who was in the raft with us. It was so much fun! The rapids are Class 3 which may mean something to some of you. My take was that it was very safe but had just enough intensity to kick up both the heart rate and the nervous energy/laughter in the boat. It was a great bonding experience with other tourists and guides with whom you will be spending time for the next several days. The river rafting crew took GoPro footage which they sent my daughter.

Questions: what do I do with my passport, phone and wallet during these activities? For biking, Jose Antonio leads the way and the van that brought the bikes follows behind, The driver stays with the van the whole time so you can leave the valuables in the van. For rafting, there are no safes in the rooms to keep valuables in. We were assured it was very safe to just leave our valuables in our locked room. I took some solace knowing that the proprietor was on the premises all the time. So we left everything in the room, and guess what….no problems whatsoever!!!! It was like a therapeutic intervention for my obsessive compulsiveness

2nd Day- Venganza!- ask Jose Antonio This is the most strenuous day of exercise. My health app said that we walked 12.5 miles and climbed 214 floors. It is NOT straight hiking all day so you will stop often to catch your breath, to observe nature, to eat termites, to take pictures, to listen to Jose Antonio as he provides history of the area and points out all sorts of birds, insects, trees, plants, etc, to roast, grind and drink coffee at the monkey house, to take a nap in a hammock after lunch, and to sweat a lot. At the end of the hike you will take a basket ride over the river and spend a few well-deserved hours at a hot spring. The most arduous parts of the hike are the first one in the morning and the first hike after lunch. The hostel that night was a step up with hot water in the room. And yes… I did mean eat termites!

3rd Day: Ziplining in the morning was really cool. The longest line was about a kilometer spanning across the valley. Once again, safety was a top priority so, rest assured, this was another highly professional team looking out for you. After ziplining, we took about an hour van ride to where we started trekking again to Machu Picchu. This walk was long but thankfully flat. We stopped for lunch along the way. We ended the day in Agua Calientes aka Machu Picchu Puebla aka Machina Chayo— or something like that. My health app said that we walked 10.7 miles and climbed 68 floors that day— Machu Picchu town is really nice and touristy (I like touristy). The accommodation (with hot water shower) was in the heart of the town which was really fun. We had our last dinner with Jose Antonio that night as he was not going to Machu Picchu with us. He introduced us to our tour guide for the next day (Julio) who would meet us at Macchu Pichu and show us the sights. Jose Antonio provided us complete instructions as well as tickets for Machu Picchu and the train and bus ride back to Cusco.

4th day: For Machu Picchu, you can choose to either trek up or take the bus up. My daughter and I decided to take the trek. If you want to take the bus, you can purchase tickets the day before for about $26- Jose Antonio will show you where to buy them. The pros of trekking up are that you feel like you earn the right to visit such a special place. The cons of trekking up are that you are disgustingly sweaty and tired while at Machu Picchu. In hindsight, I would have brought another shirt to change into. Instead, I improvised, put my sweaty shirt in the day pack, and just wore my rain jacket zipped up sans shirt. Before our hike, we took the majority of our things out of our back packs and left them in plastic bags at the accommodation. This way, our daypacks were much lighter for the hike up- remember to bring your passport though because you need it with your ticket to enter.

The hike up is a strenuous hour. The trail is well maintained and not dangerous in my estimation. Julio met us at the entrance at the time we had designated the night before and showed us Machu Picchu. He was very well informed and we learned a lot. Machu Picchu is a mystical place better described by poets than me. My only surprise was just how crowded it was. I guess I had imagined it to be more difficult to visit than it really is. But crowds aside, Machu Picchu is an amazing and awe-inspiring place that makes you feel comfortably tiny in the infinite universe.

After spending 4 hours at Machu Picchu, we decided to take the bus down because my old knees were pretty achy by this point. You can buy tickets for the bus trip down for about $13 at Machu Picchu. My health app said that we walked 9.1 miles and climbed 171 floors. My daughter and I found a restaurant in town where we had lunch, collected our things from the hostel, and caught the train back to Cusco. The train trip was very nice— it drops you off at a town about 2 hours from Cusco. From there, you transfer to a bus for the ride back to Cusco. The staff on the train are very helpful and ensure you find the right bus.

Additional thoughts—

1) You do not need to speak Spanish to take the trip. I speak next to no Spanish and had no problems.
2) There are a few ways to get to Machu Picchu— a)t rain and bus, b) 4-5 day trek only, or c) this tour which is a hybrid of trekking and fun activities. My daughter and I really enjoyed the diversity of activities on this trip— I am not sure I would have liked or could have actually physically completed the 4-5 day trek only. On the other hand, if we just took the train and the bus to Machu Picchu, I feel like we would have missed the whole “journey is the joy" vibe this trip affords.
3) The altitude change is real. I only had one night in Cusco to acclimatize and felt short of breath with mild exertion the first night. I also had some trouble sleeping. If you can, spend two nights at least in Cusco to acclimate. That being said, I survived just fine and I think the first day’s activities are designed to help tourists acclimate.
4) You will meet so many great people on this trip, like Jose Antonio, Arturo, and Julio and many new friends from all around the world. It will restore your faith in humanity.
5) I was lucky enough to do this trip with my daughter. If you can, take this trip with someone you love.

Hope this was helpful— Venganza!!!
Written May 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OH ! Mr. Joseph wow what a comment !! What a pleasant surprise of this great summary of the Inca Jungle trail, thank you very much for your time, we appreciate you trusting our agency, we appreciate your time and love for us.... Muchas Gracias.. Mr. Joseph
Written June 3, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shelby Reavy
Manchester, UK20 contributions
5.0 of 5 bubbles
Our tour with Johans Castelo was so so good!! So much better then I had expected - the food & accommodation was fab which is needed after the long days of activities.
Written March 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shelby, Just to say thank you very much for choosing Reserv. Cusco, we promise to always provide the best service to all our clients, our guide Johans Castelo and all our team are very happy, .. Come back soon !!
Written March 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Özge K.
Izmir, Türkiye11 contributions
5.0 of 5 bubbles
Dec 2019
This tour and the guy called Arturo was wonderful! We were in Cusco in the middle of december. We had tour in Sacred Valley and Machupicchu. Artura organized all the things for us (all tickets, programs, guides, hotel, transfer etc.). He was very organized, structured and very helpful!. We had no problem during our tour. Even the guide in the Machupicchu (He is called as Ed) was wonderful.

Thank you so muchhhh!
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks you a lot for your informative review , Me Arturo & Edgar we are also happy that you enjoyed the trip to Machupicchu & Sacred Valley , we hope to see you again in Peru !!! ... Arturo
Written March 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

PartisanOwl
York, UK108 contributions
4.0 of 5 bubbles
Oct 2019
Just back from the 3 day jungle tour to Machu Picchu - great fun!
Good variation of activities if you don't just want to walk for 3/4 days.

We cycled (2hrs downhill), rafted (1 hours - class 2), ziplined (2 hours - 6 lines) and walked (3-4 hours flat) over the the 3 days before final day at MP.
Guide Johans was knowledgeable and friendly.

Would recommend for those wanting a mixture of activities and a little more variation on standard walking trips.
Written October 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Partisan !! Thank you very much for participating with us of the Machupicchu experience, we are also very happy that you haved a great time !! ...hug
Written October 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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