Sap Adventures E.I.R.L

Sap Adventures E.I.R.L, Cusco: Address, Phone Number, Sap Adventures E.I.R.L Reviews: 3.5/5

Sap Adventures E.I.R.L
3.5
About
Inca Jungle & Machu Picchu by Car. The Inca Trail is Peru's best known hike, combining a stunning mix of Inca ruins, mountain scenery, lush cloud-forest and rich subtropical jungle.
Suggested duration
2-3 hours
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Tours and Tickets


3.5
11 reviews
Excellent
4
Very good
2
Average
1
Poor
2
Terrible
2

Stijn B
Eindhoven, The Netherlands6 contributions
Sacred Valley - Big Tour
Jul 2018 • Couples
Though the sites which are visited are very cool to see, the organization of this agency is a mess-and this was evident all throughout the day. After a long holiday in Peru, this is by far the least organized agency we have met.

From the moment we were picked up from our hotel (where we were promised pick-up/transfer from our hotel to the mini bus, but had to walk across town instead) it was clear that the agency had no mini-bus nor guide prepared.

We waited in the streets of Cusco with other tourists for half an hour before a bus showed up into which a bunch of random (English speaking) tourists from the side walk were placed. Then came the guide. A man in his 30s who didn’t seem to care much about the tour. Operating with a lack of energy, and evidently didn’t enjoy speaking English (we were promised a guide who would speak great English). Even though our bus was meant to be english speaking throughout, most of the speaking down by our guide was done to the national tourists in our bus who preferred Spanish.

At every site our guide (Samuel) seemed to be lacking knowledge, often repeating himself. Luckily, we had our lonely planet book which taught us more on our day out than our guide did (we ended up simply wandering around the sites in our free time while educating ourselves more.

At the start of the tour we were given a vague indication of what we would do during the tour and that we had a “tight schedule”. The guide recommended that we slept in the drive from Ollantaytambo to Pisac, though it turned out that during this drive the guide and chauffeur found it necessary to play loud music over the buses speakers, hindering everybody from sleeping.

What also seemed to be a recurring pattern was that our bus was “lost” and we had to wait for it, meaning that our “tight schedule” couldn’t be followed properly, and we arrived back in Cusco past the indicated time.

On a positive note, the included buffet lunch in Urubamba was good and very diverse.

Once again, the sights are amazing... the agency not so much.
Written July 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tom v
4 contributions
Inca Jungle Trail with Heberth
Oct 2017 • Couples
We've booked the Inca Jungle Trail and got Heberth as a guide. He is all you need in a guide. Very knowledgeable, friendly, enthousiastic and speaks English very well. Our group was small (4 people), so we had the time to visit places others couldn't. Heberth knew locations that others didn't know about, which added up to the experience. Accomodations were great, as well as the breakfast-lunch-diner (buffet). Overall, we have really enjoyed this trip and would definately recommend SAP and Heberth as a tour guide!
Written October 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

connhockhotinh
Ottawa, Canada4 contributions
Inka Jungle Trek
Oct 2015 • Couples
We booked an Inka Jungle Trek 3D/2N tour with SAP and their service is really bad. When we booked the trip, we specifically asked them for a Double Room for I amd my husband. However when we got to Aguas Caliente, they put a third person in our room. We called the office to complain and the guy at the office told us he will fix the issue right away. But it was an empty promise. He did not call back nor do anything. In the end we had to share a room for 3 eventhough we paid for a DB room. Be carefully when you book with SAP and make sure you have everything written down (even though we had ot written down but they still went back their words). Poor service!!!
Written October 28, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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