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United Mice - Day Tour

#127 of 1,999 Tours in Cusco
Cusco, Peru
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About United Mice - Day Tour
United Mice is a Day Tour operator founded in 1987 involved in Eco-Adventure Tourism in the south-eastern part of Peru..
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Hours Today: 9:00 AM - 4:00 PM
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United Mice - Day Tour
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Olivier M wrote a review Dec 2019
Dubai, United Arab Emirates160 contributions42 helpful votes
Had the fortune to find United Mice online after the travel agent recommended by my hotel let me down. They wrapped up a 4 days tailored trip in no time and pretty much everything was close to perfect: - cusco tour with its surrounding sites - rainbow mountains - machu picchu They also had great advice on how to plan the trip (staying only one night in aguas calientes for instance) which really improved the quality of my stay. Their guide Harold was with me most of the excursions, he is very knowledgeable and passionate about his job. Highly recommended!
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Date of experience: December 2019
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Dave B wrote a review Nov 2019
Wyoming1 contribution
I cannot heap enough praise and gratitude for United Mice and our guide Alex on our trip to Machu Picchu. Finding them listed here on Trip Advisor was a stroke of luck. The timely feedback from the staff under Sal's direction is world class. Do not hesitate to use them for your trek. They are local, hard working, and above all, honest people helping create memories of a lifetime. Alex is a remarkable person with 17+ years of guiding experience. He is knowledgeable and easily becomes a friend, sharing his years of experience as he treats you to history lessons and takes the time for you to see the small details along the trek. He's more than willing to be the worlds best photographer, knowing the best spots along the route for the postcard shots of the many ruins accessed from the trail. The porters, ranging in ages from 39 to 65, were no less than awesome as they provided the comforts that we couldn't carry ourselves. Hardworking, happy and friendly as one could hope for. We were blown away at the quality and quantity of food prepared by the cook in such remote areas. We brought along snacks and energy gels in our packs, thinking that we would lose a little weight on the trek, but ended up carrying them the entire length of the trip and in our return luggage back to the States. Losing weight also didn't happen, but that's just fine when dining on fish, rice, chicken, eggs, popcorn, and of course delicious soup! If you have concerns about the website not being as splashy/flashy as some other tour companies, do NOT worry! I would rather deal with these folks any day rather than anyone! It doesn't take a perfect website to create the perfect trip. It belongs to the people of United Mice, and they deliver!!! From our initial contact, planning a trip to Rainbow Mountain prior to Machu Picchu and Waynapicchu on the tail end, pick up and drop at various hotels, train tickets, lodging in Aquas Caliente, and everything else, these folks are truly professional and never missed a beat. Again, I cant say enough good about the crew... it's nice to be able to leave your worries behind and put your trust into a bunch of strangers so far removed from our every day lives. Rainbow Mountain is a must see, as the thousands of us tourists can attest to. The walk is slow enough and not all that strenuous. Just a steady slog at elevation. Alex makes sure to set a steady, slow pace. Listen to him if he thinks you might want to conserve a bit, as we live at 7,000' elevation, but aren't seasoned for racing along at this elevation. Remember to pack a few sols for the unbeatable fresh squeezed orange juice at the return. Its worth 100 times more than they charge. Enjoy the ride to (and back) as United Mice's seasoned driver gets you safely where you need to be. I cannot imagine experiencing Machu Picchu without the beauty and effort of the Inca Trail. It's just not comparable to riding a bus up to the citadel. Unless your health prevents you, see this from the soles of your boots, not the seat of a bus. The second day is long and steep, but it is so worth it!!! The amazing vistas, changing habitats and weather systems, and the history beneath you act as your passport to history. Booking the climb up Waynapicchu after visiting Machu Picchu is also highly recommended! Make sure to plan ahead and book it early, as it fills up and cant be added at the site. Its well worth the climb to get the rare view from another angle.
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Date of experience: September 2019
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beckybragg2019 wrote a review Nov 2019
Boulder, Colorado1 contribution
I had a wonderful 4 day/3 night trek from the base on the Salkantay pass to Machu Picchu. Walter was a great multi-lingual guide. He was very knowledgeable and provide us with interesting insight into culture, history and nature along the trail. He also was great at pacing the walk so that we rested frequently on the uphill so we never got really tired (even up to 15,000'+ (4,600m). Walter was also great at taking great pictures of us for our memories! The cook made us wonderful food that was perfect for refueling. I especially like his choice of vegetarian food and the fact that he salted the food to replenish what we lost as we sweated up the hills. Special kudos to the driver who picked us up from the training station from Machu Picchu. Due to a misunderstand on the part of one of the clients (who did not get off the train in the proper station) we had to wait and then spend extra time looking for the missing client in the next train stop of Poroy. The driver was conscientious and patient in trying to figure out how to ensure the missing client got picked up. The United Mice office responded quickly to all my requests and questions. They were timely, flexible and very helpful from beginning to end.
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Date of experience: October 2019
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Response from ReservationsUM, Guest Relations Manager at United Mice - Day Tour
Responded Nov 9, 2019
Dear Rebecca, Thank you for your valued comment about your hiking experience with our company. We are very pleased to know that you enjoyed your 4D/3N D.P.E Salkantay trek to Machupicchu. We indeed appreciate your great feedback and recommendations. Thank you for choosing United Mice Tour Operator as part of your visit to Peru. Best Regards. United Mice Team.
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Stefan V. wrote a review Oct 2019
Geneva, Switzerland12 contributions3 helpful votes
We did the 2 nights / 3 days hike/visit of Pisac/Ollantaytambo/Machu Picchu and a 1-day tour to the Rainbow Mountains with United Mice. Sal, who helped us from the beginning till the end of our stay in Cusco and environments is a great guide, we really appreciated his organization and friendliness. Always on time, everything well prepared. We can only recommend this tour operator.
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Date of experience: October 2019
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Response from ReservationsUM, Guest Relations Manager at United Mice - Day Tour
Responded Nov 9, 2019
Dear Stefan, Thank you for your valued comment about your hiking experience with our company. We are very pleased to know that you enjoyed your 3D/2N Short Inca Trail to Machupicchu & Rainbow Mountain. We indeed appreciate your great feedback and recommendations. Thank you for choosing United Mice Tour Operator as part of your visit to Peru. Best Regards. United Mice Team.
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Madeleine E wrote a review Oct 2019
Gothenburg, Sweden45 contributions6 helpful votes
We wanted to book the Inca trail with United Mice as we had read all the good reviews of the company. Unfortunately it was fully booked (about 5 months in advance), and the company suggested that we take the Salkantay trek instead. They were very eager to get us to book by stating that the places were almost sold out and we felt stressed in doing so. In hindsight we should not have booked at that time with United Mice as the Salkantay trek is easily arranged and booked on site in Cusco only a few days in advance (and at a MUCH lower price!). We were also only three people in the group, with a capacity of 6-8... really don't appreciate a company that pushes its customers to book when there in fact are plenty of spaces left. The orientation was good and informative. We were during this hour informed that we would not go to Humantay lake, but that there would be plenty of other lakes along the trek (we didn't see any lake during our whole trek). We know though for a fact that many other operators go with their groups to Humantay Lake, so we don't really understand why we didn't. The first day of our trek started with slightly wet and foggy weather, but it wasn't to bad. That is until we reached the Salkantay pass. From that on it was so wet, foggy, and cold we could barely see a few meters ahead. Maybe it was during this part of the trek we were supposed to see other beautiful lakes... As we were warm from climbing up for a few hours and weren't informed on how long it was going down we didn't put more clothes on. I really wish our guide would've told us to put on more layers. Once we realised for ourselves we should have done it, it was already too late. We were simply too wet. I have never been so cold and wet as I was when we finally reached the lunch site. The trek itself was amazing with beautiful scenery (except for that first foggy day, but we can't really blame the company for the weather). The equipment used kept high quality, and the food was mostly tasty. Now for the guide. She was very considerate with our health and physical status, and kept ensuring everyone was ok. BUT, considering the high price we paid we had expected a better guide. Our didn't tell us much, unless we asked, which was difficult since we got so little information we didn't know what to ask about. She also did not have the level of english we would expect (again for paying such a high price), nor the attitude we would expect. We had to ask many of our questions several times and rephrase, as she kept on answering other things (which in a way was good, as we that way received more information regarding things we didn't know to ask for). After the second day she tried to convince us into going to a different camp site with hot springs, an option that would make day 3 a lot easier, but would also mean that we would miss seeing Machu Picchu from another angle. We are so glad we did not let her talk us into this as the third day probably was the best. We got the impression that she was a lot more tired than we were after the second day, which was also surprising as we would have expected the guide to be in better physical shape. We enjoy taking pictures, not influencer style with 100 different poses, but some pictures here and there. We felt during the trek that we were a liability when we wanted to stop for pictures, which was also annoying. The hostel we slept at the last night was ok, not more and not less. And the grande finale of Machu Picchu was, of course, amazing.
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Date of experience: September 2019
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Response from ReservationsUM, Guest Relations Manager at United Mice - Day Tour
Responded Oct 5, 2019
Dear Customer. First off, we apologize for this situation, Before the customer agrees to take our services, we send accurate information about our itinerary, long before their final decision. The classic 4d / 3n Salkantay does not include the visit Lake Umantay with UM, because is not in our itinerary. Our tours itineraries are fully described on our website. Our tour guides are local, and are not native English speakers, but we are sure they speak enough English to guide our clients. Our groups are small, and price is reasonable compared to other group tours leading large groups. Any of our tours has to be booked in advance to organize and not improvise last minute. That is why we ask our clients to book in advance. Thank you for your comments and suggestions; they will help us to improve our service.
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