United Mice - Day Tour
United Mice - Day Tour
4.5
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
Full view
About
United Mice is a Day Tour operator founded in 1987 involved in Eco-Adventure Tourism in the south-eastern part of Peru..
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United Mice - Day Tour
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
185 reviews
Excellent
159
Very good
15
Average
4
Poor
3
Terrible
4
james m
Watford, UK4 contributions
Nov 2022 • Friends
We have just completed an excellent Machu Picchu trip with United Mice in Cusco !
We enjoyed the trip so much that we booked ongoing trip to the Bolivian salt flats as well!
Our guide was Sol who was excellent throughout!
Great company thanks James
We enjoyed the trip so much that we booked ongoing trip to the Bolivian salt flats as well!
Our guide was Sol who was excellent throughout!
Great company thanks James
Written November 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
caitlin961
4 contributions
Aug 2022
We had an amazing time with United Mice on the Short Inca Trail during August 2022!
We originally planned to do this tour back in March 2020 but had to postpone due to the pandemic, so we were excited to rebook with them in August 2022 when we were finally able to do our trip. COVID hit this company hard, both personally and professionally, so United Mice is in the process of standing up its operations again. Because of this, it took a while to get in contact with them about our August 2022 tour, but we had a phenomenal time once we did!
Sol, who now runs the company and has 15+ years of guiding experience, guided us through the Short Inca Trail. She gave great detail on all of the sites, prepped us well for the hike / what to expect, and ensured we were comfortable with each step of the process. Separate from how objectively great of a professional guide she is, she was also incredibly personable and fun to hang out with.
I can't rave about Sol & United Mice enough and would 100% book with them again without a second thought (and would actually increase our tour length to spend more time with them!). I'll be recommending United Mice to all my friends who head to Peru in the future!
We originally planned to do this tour back in March 2020 but had to postpone due to the pandemic, so we were excited to rebook with them in August 2022 when we were finally able to do our trip. COVID hit this company hard, both personally and professionally, so United Mice is in the process of standing up its operations again. Because of this, it took a while to get in contact with them about our August 2022 tour, but we had a phenomenal time once we did!
Sol, who now runs the company and has 15+ years of guiding experience, guided us through the Short Inca Trail. She gave great detail on all of the sites, prepped us well for the hike / what to expect, and ensured we were comfortable with each step of the process. Separate from how objectively great of a professional guide she is, she was also incredibly personable and fun to hang out with.
I can't rave about Sol & United Mice enough and would 100% book with them again without a second thought (and would actually increase our tour length to spend more time with them!). I'll be recommending United Mice to all my friends who head to Peru in the future!
Written September 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben T
Austin, TX10 contributions
Mar 2022 • Friends
We booked a tour with United Mice for April 2020 which we had to cancel. We had already paid our $600 deposit. At the time, they said we could use our deposit at a later date. We are now ready to book our trip and they aren’t responding to emails or web site inquiries. I have been trying to reach them for weeks and no response (yes I checked junk folder). We lost $600.
Written March 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joanna A
2 contributions
Jan 2021 • Couples
Very disappointed in this company. We were very excited and had good communication when booking the tour last year. With COVID, our flight was canceled this past January 2021. I have tried getting in touch with the company through email and website without any response to get a refund or at least a credit for our deposit. They have not reached back. Will not be using this company when we do get a chance to go to Peru in the future.
Written February 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Joannaa.
We are very sorry that you haven't received our email, but we did answer your email. It maybe went to your spam box. We actually sent an email to all our clients who booked with us and gave them the option to postpone their tour due to the covid worldwide emergency health.
we are very sorry if this issue caused you any inconvinience
Best Regards
United Mice.
Written February 26, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olivier M
Dubai, United Arab Emirates180 contributions
Dec 2019 • Solo
Had the fortune to find United Mice online after the travel agent recommended by my hotel let me down. They wrapped up a 4 days tailored trip in no time and pretty much everything was close to perfect:
- cusco tour with its surrounding sites
- rainbow mountains
- machu picchu
They also had great advice on how to plan the trip (staying only one night in aguas calientes for instance) which really improved the quality of my stay. Their guide Harold was with me most of the excursions, he is very knowledgeable and passionate about his job.
Highly recommended!
- cusco tour with its surrounding sites
- rainbow mountains
- machu picchu
They also had great advice on how to plan the trip (staying only one night in aguas calientes for instance) which really improved the quality of my stay. Their guide Harold was with me most of the excursions, he is very knowledgeable and passionate about his job.
Highly recommended!
Written December 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dave B
Wyoming1 contribution
Sep 2019
I cannot heap enough praise and gratitude for United Mice and our guide Alex on our trip to Machu Picchu. Finding them listed here on Trip Advisor was a stroke of luck. The timely feedback from the staff under Sal's direction is world class. Do not hesitate to use them for your trek. They are local, hard working, and above all, honest people helping create memories of a lifetime. Alex is a remarkable person with 17+ years of guiding experience. He is knowledgeable and easily becomes a friend, sharing his years of experience as he treats you to history lessons and takes the time for you to see the small details along the trek. He's more than willing to be the worlds best photographer, knowing the best spots along the route for the postcard shots of the many ruins accessed from the trail.
The porters, ranging in ages from 39 to 65, were no less than awesome as they provided the comforts that we couldn't carry ourselves. Hardworking, happy and friendly as one could hope for.
We were blown away at the quality and quantity of food prepared by the cook in such remote areas. We brought along snacks and energy gels in our packs, thinking that we would lose a little weight on the trek, but ended up carrying them the entire length of the trip and in our return luggage back to the States. Losing weight also didn't happen, but that's just fine when dining on fish, rice, chicken, eggs, popcorn, and of course delicious soup!
If you have concerns about the website not being as splashy/flashy as some other tour companies, do NOT worry! I would rather deal with these folks any day rather than anyone! It doesn't take a perfect website to create the perfect trip. It belongs to the people of United Mice, and they deliver!!! From our initial contact, planning a trip to Rainbow Mountain prior to Machu Picchu and Waynapicchu on the tail end, pick up and drop at various hotels, train tickets, lodging in Aquas Caliente, and everything else, these folks are truly professional and never missed a beat. Again, I cant say enough good about the crew... it's nice to be able to leave your worries behind and put your trust into a bunch of strangers so far removed from our every day lives.
Rainbow Mountain is a must see, as the thousands of us tourists can attest to. The walk is slow enough and not all that strenuous. Just a steady slog at elevation. Alex makes sure to set a steady, slow pace. Listen to him if he thinks you might want to conserve a bit, as we live at 7,000' elevation, but aren't seasoned for racing along at this elevation. Remember to pack a few sols for the unbeatable fresh squeezed orange juice at the return. Its worth 100 times more than they charge. Enjoy the ride to (and back) as United Mice's seasoned driver gets you safely where you need to be.
I cannot imagine experiencing Machu Picchu without the beauty and effort of the Inca Trail. It's just not comparable to riding a bus up to the citadel. Unless your health prevents you, see this from the soles of your boots, not the seat of a bus. The second day is long and steep, but it is so worth it!!! The amazing vistas, changing habitats and weather systems, and the history beneath you act as your passport to history. Booking the climb up Waynapicchu after visiting Machu Picchu is also highly recommended! Make sure to plan ahead and book it early, as it fills up and cant be added at the site. Its well worth the climb to get the rare view from another angle.
The porters, ranging in ages from 39 to 65, were no less than awesome as they provided the comforts that we couldn't carry ourselves. Hardworking, happy and friendly as one could hope for.
We were blown away at the quality and quantity of food prepared by the cook in such remote areas. We brought along snacks and energy gels in our packs, thinking that we would lose a little weight on the trek, but ended up carrying them the entire length of the trip and in our return luggage back to the States. Losing weight also didn't happen, but that's just fine when dining on fish, rice, chicken, eggs, popcorn, and of course delicious soup!
If you have concerns about the website not being as splashy/flashy as some other tour companies, do NOT worry! I would rather deal with these folks any day rather than anyone! It doesn't take a perfect website to create the perfect trip. It belongs to the people of United Mice, and they deliver!!! From our initial contact, planning a trip to Rainbow Mountain prior to Machu Picchu and Waynapicchu on the tail end, pick up and drop at various hotels, train tickets, lodging in Aquas Caliente, and everything else, these folks are truly professional and never missed a beat. Again, I cant say enough good about the crew... it's nice to be able to leave your worries behind and put your trust into a bunch of strangers so far removed from our every day lives.
Rainbow Mountain is a must see, as the thousands of us tourists can attest to. The walk is slow enough and not all that strenuous. Just a steady slog at elevation. Alex makes sure to set a steady, slow pace. Listen to him if he thinks you might want to conserve a bit, as we live at 7,000' elevation, but aren't seasoned for racing along at this elevation. Remember to pack a few sols for the unbeatable fresh squeezed orange juice at the return. Its worth 100 times more than they charge. Enjoy the ride to (and back) as United Mice's seasoned driver gets you safely where you need to be.
I cannot imagine experiencing Machu Picchu without the beauty and effort of the Inca Trail. It's just not comparable to riding a bus up to the citadel. Unless your health prevents you, see this from the soles of your boots, not the seat of a bus. The second day is long and steep, but it is so worth it!!! The amazing vistas, changing habitats and weather systems, and the history beneath you act as your passport to history. Booking the climb up Waynapicchu after visiting Machu Picchu is also highly recommended! Make sure to plan ahead and book it early, as it fills up and cant be added at the site. Its well worth the climb to get the rare view from another angle.
Written November 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
beckybragg2019
Boulder, CO1 contribution
Oct 2019
I had a wonderful 4 day/3 night trek from the base on the Salkantay pass to Machu Picchu. Walter was a great multi-lingual guide. He was very knowledgeable and provide us with interesting insight into culture, history and nature along the trail. He also was great at pacing the walk so that we rested frequently on the uphill so we never got really tired (even up to 15,000'+ (4,600m). Walter was also great at taking great pictures of us for our memories!
The cook made us wonderful food that was perfect for refueling. I especially like his choice of vegetarian food and the fact that he salted the food to replenish what we lost as we sweated up the hills.
Special kudos to the driver who picked us up from the training station from Machu Picchu. Due to a misunderstand on the part of one of the clients (who did not get off the train in the proper station) we had to wait and then spend extra time looking for the missing client in the next train stop of Poroy. The driver was conscientious and patient in trying to figure out how to ensure the missing client got picked up.
The United Mice office responded quickly to all my requests and questions. They were timely, flexible and very helpful from beginning to end.
The cook made us wonderful food that was perfect for refueling. I especially like his choice of vegetarian food and the fact that he salted the food to replenish what we lost as we sweated up the hills.
Special kudos to the driver who picked us up from the training station from Machu Picchu. Due to a misunderstand on the part of one of the clients (who did not get off the train in the proper station) we had to wait and then spend extra time looking for the missing client in the next train stop of Poroy. The driver was conscientious and patient in trying to figure out how to ensure the missing client got picked up.
The United Mice office responded quickly to all my requests and questions. They were timely, flexible and very helpful from beginning to end.
Written November 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Rebecca,
Thank you for your valued comment about your hiking experience with our company. We are very pleased to know that you enjoyed your 4D/3N D.P.E Salkantay trek to Machupicchu.
We indeed appreciate your great feedback and recommendations.
Thank you for choosing United Mice Tour Operator as part of your visit to Peru.
Best Regards.
United Mice Team.
Written November 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stefan V.
Geneva, Switzerland17 contributions
Oct 2019 • Couples
We did the 2 nights / 3 days hike/visit of Pisac/Ollantaytambo/Machu Picchu and a 1-day tour to the Rainbow Mountains with United Mice. Sal, who helped us from the beginning till the end of our stay in Cusco and environments is a great guide, we really appreciated his organization and friendliness. Always on time, everything well prepared. We can only recommend this tour operator.
Written October 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Stefan,
Thank you for your valued comment about your hiking experience with our company. We are very pleased to know that you enjoyed your 3D/2N Short Inca Trail to Machupicchu & Rainbow Mountain.
We indeed appreciate your great feedback and recommendations.
Thank you for choosing United Mice Tour Operator as part of your visit to Peru.
Best Regards.
United Mice Team.
Written November 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Madeleine E
Gothenburg, Sweden45 contributions
Sep 2019
We wanted to book the Inca trail with United Mice as we had read all the good reviews of the company. Unfortunately it was fully booked (about 5 months in advance), and the company suggested that we take the Salkantay trek instead. They were very eager to get us to book by stating that the places were almost sold out and we felt stressed in doing so. In hindsight we should not have booked at that time with United Mice as the Salkantay trek is easily arranged and booked on site in Cusco only a few days in advance (and at a MUCH lower price!). We were also only three people in the group, with a capacity of 6-8... really don't appreciate a company that pushes its customers to book when there in fact are plenty of spaces left.
The orientation was good and informative. We were during this hour informed that we would not go to Humantay lake, but that there would be plenty of other lakes along the trek (we didn't see any lake during our whole trek). We know though for a fact that many other operators go with their groups to Humantay Lake, so we don't really understand why we didn't.
The first day of our trek started with slightly wet and foggy weather, but it wasn't to bad. That is until we reached the Salkantay pass. From that on it was so wet, foggy, and cold we could barely see a few meters ahead. Maybe it was during this part of the trek we were supposed to see other beautiful lakes... As we were warm from climbing up for a few hours and weren't informed on how long it was going down we didn't put more clothes on. I really wish our guide would've told us to put on more layers. Once we realised for ourselves we should have done it, it was already too late. We were simply too wet. I have never been so cold and wet as I was when we finally reached the lunch site.
The trek itself was amazing with beautiful scenery (except for that first foggy day, but we can't really blame the company for the weather). The equipment used kept high quality, and the food was mostly tasty.
Now for the guide. She was very considerate with our health and physical status, and kept ensuring everyone was ok. BUT, considering the high price we paid we had expected a better guide. Our didn't tell us much, unless we asked, which was difficult since we got so little information we didn't know what to ask about. She also did not have the level of english we would expect (again for paying such a high price), nor the attitude we would expect. We had to ask many of our questions several times and rephrase, as she kept on answering other things (which in a way was good, as we that way received more information regarding things we didn't know to ask for). After the second day she tried to convince us into going to a different camp site with hot springs, an option that would make day 3 a lot easier, but would also mean that we would miss seeing Machu Picchu from another angle. We are so glad we did not let her talk us into this as the third day probably was the best. We got the impression that she was a lot more tired than we were after the second day, which was also surprising as we would have expected the guide to be in better physical shape.
We enjoy taking pictures, not influencer style with 100 different poses, but some pictures here and there. We felt during the trek that we were a liability when we wanted to stop for pictures, which was also annoying.
The hostel we slept at the last night was ok, not more and not less. And the grande finale of Machu Picchu was, of course, amazing.
The orientation was good and informative. We were during this hour informed that we would not go to Humantay lake, but that there would be plenty of other lakes along the trek (we didn't see any lake during our whole trek). We know though for a fact that many other operators go with their groups to Humantay Lake, so we don't really understand why we didn't.
The first day of our trek started with slightly wet and foggy weather, but it wasn't to bad. That is until we reached the Salkantay pass. From that on it was so wet, foggy, and cold we could barely see a few meters ahead. Maybe it was during this part of the trek we were supposed to see other beautiful lakes... As we were warm from climbing up for a few hours and weren't informed on how long it was going down we didn't put more clothes on. I really wish our guide would've told us to put on more layers. Once we realised for ourselves we should have done it, it was already too late. We were simply too wet. I have never been so cold and wet as I was when we finally reached the lunch site.
The trek itself was amazing with beautiful scenery (except for that first foggy day, but we can't really blame the company for the weather). The equipment used kept high quality, and the food was mostly tasty.
Now for the guide. She was very considerate with our health and physical status, and kept ensuring everyone was ok. BUT, considering the high price we paid we had expected a better guide. Our didn't tell us much, unless we asked, which was difficult since we got so little information we didn't know what to ask about. She also did not have the level of english we would expect (again for paying such a high price), nor the attitude we would expect. We had to ask many of our questions several times and rephrase, as she kept on answering other things (which in a way was good, as we that way received more information regarding things we didn't know to ask for). After the second day she tried to convince us into going to a different camp site with hot springs, an option that would make day 3 a lot easier, but would also mean that we would miss seeing Machu Picchu from another angle. We are so glad we did not let her talk us into this as the third day probably was the best. We got the impression that she was a lot more tired than we were after the second day, which was also surprising as we would have expected the guide to be in better physical shape.
We enjoy taking pictures, not influencer style with 100 different poses, but some pictures here and there. We felt during the trek that we were a liability when we wanted to stop for pictures, which was also annoying.
The hostel we slept at the last night was ok, not more and not less. And the grande finale of Machu Picchu was, of course, amazing.
Written October 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Customer.
First off, we apologize for this situation,
Before the customer agrees to take our services, we send accurate information about our itinerary, long before their final decision. The classic 4d / 3n Salkantay does not include the visit Lake Umantay with UM, because is not in our itinerary. Our tours itineraries are fully described on our website. Our tour guides are local, and are not native English speakers, but we are sure they speak enough English to guide our clients. Our groups are small, and price is reasonable compared to other group tours leading large groups. Any of our tours has to be booked in advance to organize and not improvise last minute. That is why we ask our clients to book in advance.
Thank you for your comments and suggestions; they will help us to improve our service.
Written October 5, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael R
3 contributions
Sep 2019
We felt beyond lucky to have chosen to trust United Mice with our Inca Trail experience on our trip to Peru! They were professional, prepared, thorough, and kind throughout the entire process. Sal went above and beyond in sending us information on how to prepare for the journey well ahead of our vacation and provided us with a thorough orientation once in Cusco so that we had all of the necessary information ahead of time. While other companies hosted large groups filled with people of variable physical ability, we didn't have any accompanying group members other than us which created an intensely personal and customized experience.
We were so thankful to have been paired with our tour guide, Walter, for the trek. Walter was knowledgeable and passionate about the history of the Inca Trail and guided us through the strenuous hike with ease. While other groups were rarely stopping to take in the beauty of the surroundings, Walter encouraged us to take it all in, gave us many lessons regarding the history and relevance of what we were seeing, and offered to take many beautiful photos of us along the way. Additionally, the meals on the trip were beyond fantastic, which was complicated given one of our travelers was a pescetarian. The porters and chef, Cristobal, made the entire experience as easy as possible and were clearly very experienced. There wasn't a single hiccup in what could've been a stressful four days. However, the professionalism of United Mice made the experience a joy.
Lastly, United Mice went the extra mile in providing all travel arrangements for us to and from the trail, but also to the airport afterward. If you're looking for an experience that stands out from the rest of the companies who offer tours of the Inca Trail, look no further. United Mice redefined customer service from the moment we booked our hike and delivered 100% in an experience full of wonderful memories and adventures.
We were so thankful to have been paired with our tour guide, Walter, for the trek. Walter was knowledgeable and passionate about the history of the Inca Trail and guided us through the strenuous hike with ease. While other groups were rarely stopping to take in the beauty of the surroundings, Walter encouraged us to take it all in, gave us many lessons regarding the history and relevance of what we were seeing, and offered to take many beautiful photos of us along the way. Additionally, the meals on the trip were beyond fantastic, which was complicated given one of our travelers was a pescetarian. The porters and chef, Cristobal, made the entire experience as easy as possible and were clearly very experienced. There wasn't a single hiccup in what could've been a stressful four days. However, the professionalism of United Mice made the experience a joy.
Lastly, United Mice went the extra mile in providing all travel arrangements for us to and from the trail, but also to the airport afterward. If you're looking for an experience that stands out from the rest of the companies who offer tours of the Inca Trail, look no further. United Mice redefined customer service from the moment we booked our hike and delivered 100% in an experience full of wonderful memories and adventures.
Written October 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Michael,
Thank you for your valued comment about your hiking experience with our company. We are very pleased to know that you enjoyed your 4D/3N Classic Inca Trail to Machupicchu.
We indeed appreciate your great feedback and recommendations.
Thank you for choosing United Mice Tour Operator as part of your visit to Peru.
Best Regards.
United Mice Team.
Written October 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly K
1 contribution
What does everyone do with their luggage while on the short treks?
ReservationsUM
Cusco, Peru
Hello Kelly,
Normally they, leave their extra luggage in the storage room of their hotel or in our storage room of our office.
Regards.
United Mice.
Denise B
Philadelphia, PA15 contributions
Are water bottles provided by the tour company for the 2 day 1 night tour? We're traveling with United mice.
Chillajul
2 contributions
Hello! I'm interested in either the 3D/2N or 2D/1N tour starting April 6th (permits are still available). (Wanted to do the Classic but April 5th dates are out and we can only arrive on the 5th). I was wondering what are the costs for 2 people? I was not able to find this information on the website. Thank you for your help in advance!
Cormac O
Bristol, UK7 contributions
We paid 750 US dollars which included tickets to Wayna Picchu also. We spoke to other people later in the trip and they said they got it for 500 elsewhere. Maybe go and check with them in person and bargain. Worth every cent as far as i am concerned such an adventure. Hope that helps