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Enigma
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Kristine G wrote a review Oct 2021
San Francisco, California2 contributions
My husband and I just finished our four day Classic Inca Trail hike with Enigma and we had a fantastic experience! We wanted to do something epic for our honeymoon and the trip did not disappoint. Throughout the booking process we worked with Geraldine who was helpful and responsive. On the hike itself, Jamie was our tour guide and he was the highlight of our trip. My husband and I were a small party of two and Jamie stayed with us through the journey. We stopped at all the Inca sites along the way and Jamie shared his culture with us—explaining the Incan history, philosophy, and way of life. It was amazing. We noticed that tour guides from other companies did not seem to give the same type of explanation at each Inca site. Often we saw the other tour guides waiting for their guests to visit the sites on their own. We were so happy to have Jamie give us the full experience because it made the trip so much more meaningful. We cannot speak highly enough of Jamie and we’re truly sad to say goodbye at the end of the trek. Enigma also touts the gourmet food it serves its guests on the trip. To say we were skeptical is an understatement. But Enigma delivered! The food we had on the hike was often better than the food we had in the restaurants in Cusco. Our chef, Sixto, outdid himself at every meal. From fried fish, to banana pancakes, to tres leches cake—every bite was delicious. There were also a number of porters on our trip—Neal, Augustine, Benito, Modesto—to name a few. They were all wonderful and frankly seemed super human with how quickly they were able to hike through the trail with all the camping gear. They were attentive and accommodating and would cheer as Joe and I slowly made it to camp—one of the highlights of our day. Lastly, the Inca trail itself is an absolute wonder. But it is quite the physical challenge. Joe and I are very avid runners but still had a difficult time getting through certain parts of the hike—specifically Dead Woman’s Pass. Also, the stairs! There are so many both up and down. Your knees will definitely scream at you at times..not to mention the fact that can be pretty terrifying on the narrow steps hanging off the side of the mountain. Still, as we made it to the Sun Gate on day 4 and looked at Machu Picchu down below, Joe and I both agree that the Inca Trail is the most rewarding way to get to Machu Picchu. Jamie told us that almost anyone can do the trek and that it just takes more time for some. We’re sure he’s right, but it definitely isn’t a walk in the park for anyone. All that to say, we highly recommend the Inca Trail and Enigma as a tour operator!
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Date of experience: October 2021
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Casey D wrote a review Aug 2021
Vienna, Virginia2 contributions
My husband and I just took our 3 young daughters to Peru in August. Enigma's itinerary and service was totally perfect in every way. We got serious value for our money. Within the trip we spent almost 5 full days with our tour guide in the Sacred Valley, Max. He energy and pace was a great match for my family. He was SO knowledgeable and easy to love. On the train back to Cusco on our last day he spent 45 mins doing magic card tricks with my daughters! They loved it and we'll never forget him. Carlos and Marisol were fantastic in Lima as well! Enigma executed every last detail from.....water, snacks, clean Sprinter van, fantastic driver (Juan Pablo), printing out paperwork, calling to check on us and our needs, airport transfers, arranging Covid test in Cusco, and more. Book with them....you will be very happy. And they are worth the price!!!
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Date of experience: August 2021
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brandon m wrote a review Apr 2020
Dallas, United States2 contributions
First off, I want to say that i was intending on posting this a month ago, but due to the corona virus pandemic, a lot has been going on and i haven't had the time to actually sit down and note my thoughts on this experience. But i wanted to say that my trek to Salkantay and Macchu Picchu was one of the most amazing experiences I've ever had. Erick is an excellent and well-trained guide who led us all the way into the mountains and provide useful feedback, advice, and laughs along the way. I ended up getting pretty bad altitude sickness near the summit-area and he went out of his way to ensure i had a comfortable and safe experience. Also, the staff who tagged along with us was very professional and kind. The food along the way was also incredibly good! Overall, i had a such a great experience and i would recommend Erick and this company to anyone who wants to experience the beauty of Peru! Thanks again Erick and i hope to see you again soon. Thanks so much for putting up with my forgetfulness, my altitude sickness, and being there to make it such a great trip
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Date of experience: March 2020
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Miranda wrote a review Mar 2020
5 contributions6 helpful votes
After our Classic Inca Trek was cancelled last minute due to unforeseen weather (the path was unsafe because of recent landslides), Enigma reached out & rescheduled to the Salkantay Trek. Initially, my friend & I were a little bummed, but little did we know it was going to be amazing! We nicknamed it “the scenic Inca trail” because of the consistent breathtaking views and the lack of crowds. We met our guide, Erick, the day before the 4 day adventure. He met us at our hostel & gave an expansive description of how to prepare & pack for the trip. He made sure we were prepared with hats, gloves, rain coats, and the correct sleeping bags (we recommend you rent the sleeping bags from enigma). The trek itself was beautiful & all of the porters, horsemen, and cooks that made it possible were great. We opted to have a horse carry our heavy personal belongings so we only had to carry our day packs (highly recommend!). We had an emergency horse following us at all times if something were to happen or if you were too tired from the extreme altitude. Erick made sure we traveled at a steady pace & was supportive when the other person in our group fell victim to altitude sickness (he arrived to Peru the day prior to the trek... not recommended! Eric constantly checked in and we felt safe and looked after the entire trek. A few days adjustment in Cusco was perfect for my friend and I). Erick was extremely knowledgeable about Peruvian/Incan history. He was an expert on the topic! He was engaging throughout the trek & made sure to stop and talk to us about the flora/fauna and ruins surrounding us. He was our also our personal photographer & made sure to get every angle with the majestic views. Lastly, he had very delicious restaurant recommendations in Aguas Calientes! Side note: the food in the mountains was incredible! 3 course meals, afternoon tea, & local snacks each day!
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Date of experience: March 2020
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GlenParkneighbor wrote a review Jan 2020
San Francisco, California16 contributions6 helpful votes
We got back three weeks ago from Peru and I wanted to give a standing ovation to the folks at Enigma Peru and the four day, three night Machu Picchu Classic trek they organized for us. Throughout our entire almost year-long scheduling process they have been excellent to work with. We began planning last Christmas and originally had a grand total of 19 people coming, three large family groups. Unfortunately, deaths in two of the three families meant that they had cancel just a month before we were to leave. They had to forfeit their payment to the Peruvian government for their trail permits (which are non-transferable) but Enigma didn’t bat an eye and re-jiggered the plan for our family, the one remaining. We were eight people, ranging from 16 to late 50s, and it was the physically most taxing thing the non-teenagers among us had ever done, and yet it was also entirely doable as long — in the words of our fantastic guide Nilo Quillauaman Mescco — “you do it with a smile.” I cannot begin to describe how amazing the trek itself was, like living in the pages of a National Geographic magazine. It was difficult to believe we were actually in this astounding landscape, high above the valleys and with clouds below us and ruins everywhere. In fact, Machu Picchu, while breathtaking, was the least remarkable thing on the trip to my mind. Being alone as a family in a ruin with only the mountains around us was much more moving. It was the quality of the trek that Enigma created that made the experience so great. Given our age range, we weren’t up for the backpack-it-yourself model, but neither did we have the money for a “hot showers and massages” trip. Enigma was just right, with a lovely touch of luxury which (together with copious amounts of acetaminophen) made the four days so great. There was the hot coffee and cocoa they brought to the tents in the morning at 5:00 (and even 4:00 am) when we had to get up and start on the trail. The amazing food prepared by our chef and his helper on two propane burners, a feat that astounded all of us. Three course meals at 13,000 feet! The porters who carried everything so that we could make it to the campsite by nightfall (and literally ran past us on steep trails to do so.) The hot water bottles that were handed to us as we left the dinner tent at night, making the sleeping bags (already quite warm) so inviting. Then add on Nilo and his assistant guide Marco Antonio Centeno Monteiesinos, and it was perfect. We asked questions constantly and they always took the time to answer them carefully. They stopped and showed us cool things we never would have noticed or even known about had they not been there. Those little asides, such as pulling a cochineal bug off a cactus leaf and crushing it to show us the red pigment the Incas used in their dyeing, or a really masterful and fascinating impromptu talk about Incan beliefs about the afterlife, gave a depth to what we were seeing that added immeasurably to the experience. I highly recommend the company and Nilo in particular. I would say that it was a once in a lifetime trip, but frankly we were so impressed that we’ve talked about going back for a different trek to some more remote Inka sites.
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Date of experience: December 2019
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