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PeruRail - Titicaca

Av. Pachacuteq s/n | Distrito de Wanchaq, Cusco 5184, Peru
+51 84 581400
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Review Highlights
This is how all train journeys should be

We took the train from Cusco to Puno, and this was by far one of the best train journeys I have... read more

Reviewed 3 days ago
ucfuirj
,
Vancouver, Canada
A Venice Simplon Orient Express style treat with the added bonus of seeing the Andes close up in comfort

Leaving at 7am we asked to be at the station at 6.30am and were welcomed with tea and coffee... read more

Reviewed 1 week ago
CatharineTE
,
Basingstoke, United Kingdom
Read all 1,931 reviews
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Enjoy the beautiful Andean landscape of Peru on board of a luxury and magical way to travel between Cusco and the Lake Titicaca. Travelling in the PeruRail Titicaca Train is a unique experience, a route between mountains, clouds, snow-capped mountains and puna finishing in the majestic Lake Titicaca. Its coaches involve you in an environment extremely decorated with the elegant style of Pullman trains of the decade of 1920. Its tourist shows, the 5-fork lunch, dining cars, observatory-bar car outdoors, among other attractions.
  • Excellent64%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible4%
Travelers talk about
“andean explorer” (161 reviews)
“observation car” (166 reviews)
“train ride” (116 reviews)
LOCATION
Av. Pachacuteq s/n | Distrito de Wanchaq, Cusco 5184, Peru
CONTACT
Website
+51 84 581400

Similar Things to Do in Cusco

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Reviews (1,931)
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1 - 10 of 1,049 reviews

Reviewed 3 days ago

We took the train from Cusco to Puno, and this was by far one of the best train journeys I have taken. The service was impeccable, we had Dante & Mario take excellent care of us, and the food was spectacular. The incomparable views just...More

1  Thank ucfuirj
Reviewed 1 week ago

Leaving at 7am we asked to be at the station at 6.30am and were welcomed with tea and coffee. Breakfast was offered at a small extra cost. It was delicious. The rest of the food, which was included in the ticket, was really fantastic. The...More

Thank CatharineTE
Reviewed 1 week ago

Our family of two adults and two teens booked travel on PeruRail from Puno to Cusco thinking it was just a train ride. Boy! Were we delighted and surprised! Starting with check-in, all staff were friendly, helpful, and accommodating. The train itself was clean, beautiful...More

Thank Tallulauh B
Reviewed August 16, 2017

This day-long trip is a lovely way to travel from Cusco to Lake Titicaca. There is an old-world charm about the layout, the seating is very comfortable and the food is excellent. But what takes the experience to a different level is the people. The...More

2  Thank travelguy2017
Reviewed July 14, 2017 via mobile

They cancelled our train from Cusco station and sent an information email 10hr prior to our departure. They refunded us a ridiculous 9 dollars. The tickets two way from Cusco was 200 dollars whereas from ollantaytambo was 120 dollars. And to insult us more they...More

2  Thank Emre K
PeruRail, CM PeruRail at PeruRail - Titicaca, responded to this reviewResponded 3 weeks ago

Dear Emre K, We are very sorry for the inconvenience caused by the teacher’s strike in Cusco. Please write to us an inbox with your contact info. (full name, email address and phone number) so we can get in touch directly with you in order...More

Reviewed July 6, 2017

Trip from Arequipa to Cusco. First of all I want to commend the exemplary staff on the train. We were greeted by name from everyone including the manager on down. We arrived 5+ hours early and my daughter suffering from the altitude was allowed to...More

2  Thank Ssumner11
PeruRail, CM PeruRail at PeruRail - Titicaca, responded to this reviewResponded August 11, 2017

Dear Ssummer11, Thank you for your kind words. It is a true pleasure to read that you and your daughter have enjoyed your trip on board and that our team have created memorable experiences that you have taken back home. We are looking forward to...More

Reviewed June 5, 2017

The journey to Machu Pichu was focussed on the scenery and the anticipation. Travelling back promised a three hour trip in the dark and I was armed with my book and crosswords. However, after the snack was served PeruRail had other ideas. The dancing and...More

2  Thank Linda P
PeruRail, CM PeruRail at PeruRail - Titicaca, responded to this reviewResponded June 9, 2017

Dear Linda P, Thank you for sharing your experience with us. We are very glad to know that you enjoyed our entertainment on board. We think in every detail in order to make your journey, a unique and special one. We hope to see you...More

Reviewed May 29, 2017 via mobile

We took the train from Cusco to Machu Pichu. The train is clean and comfortable. They served a sandwich lunch and they were very punctual.

Thank 750anajp
PeruRail, CM PeruRail at PeruRail - Titicaca, responded to this reviewResponded June 12, 2017

Dear 750anajp, Thank you for sharing with us your experience of your trip to Machu Picchu. We hope to have met your expectations and we look forward to seeing you again soon. Greetings! The PeruRail Team

Reviewed May 25, 2017

I tried a few times to buy tickets online and everything was rejected. The call center number is often down, the chat function on the site doesn't work either. I was finally able to purchase the tickets, but I found almost $400 in additional charges...More

1  Thank TVTrav
PeruRail, CM PeruRail at PeruRail - Titicaca, responded to this reviewResponded June 12, 2017

Dear TVTrav, Thank you for your comments. We are sorry for the inconvenience regarding the online ticket acquisition process. We are looking into this matter so this doesn’t happen again. Greetings, The PeruRail Team

Reviewed May 24, 2017 via mobile

I traveled from Ollantaytambo to Machu Picchu and it was a great experience. The Windows were large enough to capture great photos. The staff was very helpful in ensuring that I got off at the right stop.

1  Thank Jenniferleigh95
PeruRail, CM PeruRail at PeruRail - Titicaca, responded to this reviewResponded June 12, 2017

Dear Jenniferleigh95, We are glad to know that your experience on board of our train was a great one. We hope you took back home a great anecdote. We will continue working on improving to give you the best service. Greetings! The PeruRail Team

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Questions & Answers
barbara_gane1111
August 10, 2017|
AnswerShow all 5 answers
Response from LADYRAWDON | Reviewed this property |
Belmond are the owners of the train now and the old lake titicaca train perurail no longer runs, but Peru rail is owned by Belmond, so you might be able to get a cheap day travel ticket on another line. Suggest you ring... More
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burke2017
July 3, 2017|
AnswerShow all 10 answers
Response from Jan K | Reviewed this property |
Casual is fine
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Txamber
April 10, 2017|
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Response from AdventurePhiles | Reviewed this property |
We rode the Andean Explorer On March 1 and the experience was definitely luxury and fabulous. It was about 10 hours as I recall. The time passes quickly, between meals and the fun of the music and fashion shows that they... More
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