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Haku Travel

Open Now: 8:00 AM - 8:00 PM
Open today: 8:00 AM - 8:00 PM

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  • Excellent79%
  • Very good6%
  • Average4%
  • Poor6%
  • Terrible5%
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About
HAKU TRAVEL was the first to offer luxury treks in the Peruvian Andes. This service was kept exclusive for a number of very prestigious travel agents for several years, and we are now offering it for the first time to all our website clients. All...more
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Hours Today: 8:00 AM - 8:00 PM
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Suggested duration: More than 3 hours
Contact
Centro Historico, Cusco. Calle Meson de la Estrella 194, Cusco 05184, Peru
Website
+51 84 248532
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Reviews (122)
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All reviews inka jungle an amazing experience our tour guide big daddy salkantay trek jungle experience machu picchu physical condition zip lining answered all of our questions day trek local culture days nights a lot of fun hot springs elmer briefing
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1 - 10 of 70 reviews
Reviewed 2 weeks ago via mobile

We decided to do something different in our last day in Cusco and we truly had it. Doing quads bike with Haku was terrific!! FREDDY,our guide, provided nice information and tips about driving quads. He took us to nice places where he suggested to take...More

Date of experience: March 2019
Thank Brandtjag
Reviewed 4 weeks ago via mobile

The tour was nice and casual. Our guide was a bit late picking us up. Aside from that, the ATVs were tons of fun and they give you a good lesson before taking off. The salt mine was incredible and we liked that the guide...More

Date of experience: February 2019
Thank cassiejlee
Reviewed February 4, 2019 via mobile

Truly an incredible experience, beyond all expectations. Haku travels really delivered! We were a group of four people, and had a guide, Wilian. Wilian was really engaged and eager to learn us about the Peruvian culture and history. He was very motivating and it was...More

Date of experience: January 2019
Thank rtdv
elmerc2015, Director de Relaciones Públicas at Haku Travel, responded to this reviewResponded 4 weeks ago

Dear RTDV, Thank you so much for your review, now we can see the changes we have made, and we are very happy, the tour was completly enjoyable. Thank you for your confidence in us. Kind Regards Elmer Conde

Reviewed January 15, 2019

Miscommunication, misinformation, terrible customer service, and terrible customer experience. Under no circumstances should you use Haku Travel. They are extremely unprofessional and unorganized. There are dozens of other operators offering the same exact experiences, you would be better off using anyone other than them. Our...More

Date of experience: December 2018
1  Thank darbyjones
elmerc2015, Director de Relaciones Públicas at Haku Travel, responded to this reviewResponded 5 weeks ago

Dear darbyjones, We are very sorry for the bad experience and we apologize for it. Unfortunately you missed the briefing information the day before the tour even our partner company FIND LOCAL TRIP, made an appoinment at 7pm in our office, but you did not...More

Reviewed December 18, 2018 via mobile

Our family (including our 9 and 11 year old children) booked the 5 day Salkantay Trek through Haku Travel. It was an amazing experience! We were well looked after by our guide, Edmar, as well as our chef and horseman. The briefing before the trek...More

Date of experience: December 2018
Thank K01Hoy
elmerc2015, Director de Relaciones Públicas at Haku Travel, responded to this reviewResponded 4 weeks ago

Dear K01Hoy, Thank you so much for your review, we are very happy that your expectations were full fit. Kind Regards Elmer Conde.

Reviewed December 7, 2018 via mobile

We done a two day tour with Haku Travel to the Sacred Valley and Machu Picchu. First day in the Valley, with 4 stops which were all very nice! We got instructed the day before about what we were going to visit. End of the...More

Date of experience: December 2018
Thank 104rickv
elmerc2015, Director de Relaciones Públicas at Haku Travel, responded to this reviewResponded 4 weeks ago

Dear 104rickv, Thank you so much for your review and recommendations, we are very happy that your expectations were fullfilled. Kind Regards Elmer Conde.

Reviewed November 12, 2018 via mobile

I booked a very expensive 2 day tour with Haku. I think it is much better and way cheaper to do it yourself. The minivan did not turn up at 10am. By 11am I was very stressed. All Haku’s phones were turned off and they...More

Date of experience: November 2018
1  Thank carnage99
elmerc2015, Director de Relaciones Públicas at Haku Travel, responded to this reviewResponded 5 weeks ago

Dear Carnage 99, Thank you so much for your review, we apologize for the inconveniences during your jourmey with us, it was unexpected situation that our guide had an emergency that arose, even we as travellers know that there are not excuses, we just would...More

Reviewed November 7, 2018 via mobile

We booked our tour to Machu Picchu (including sacred Valley 2days) through a company called Howlanders and obviously they booked the tour with the local operator Haku Travel. We booked the same package Machu Picchu and Waynapicchu for the four of us. We even got...More

Date of experience: November 2018
2  Thank Eva Z
elmerc2015, Director de Relaciones Públicas at Haku Travel, responded to this reviewResponded 5 weeks ago

Dear Eva Z, Thank you so much for your review, Howlander is our partner company who you booked the tour for 03 people, then one week later you for 01 more person, as we do the oparations in Cusco, Peru, when we received the last...More

Reviewed October 27, 2018 via mobile

Great Tour Guide. Well organized activities, great food and interesting cultural experience in an amazing environment. Machu Picchu was the apex, but it was all great.

Date of experience: October 2018
1  Thank Mike D
elmerc2015, Director de Relaciones Públicas at Haku Travel, responded to this reviewResponded 5 weeks ago

Dear Mike, Thank you for your review, we are very happy that you got a fantastic experience. Best Regards Elmer Conde

Reviewed October 26, 2018 via mobile

We took a 4 day Inka Jungle trek with Haku travel to Maccu Picchu and it was an amazing experience. The landscape and scenery on the trek was breathtaking, and the trek itself was very comfortable! Incredible downhill mountain biking views, combined with some optional...More

Date of experience: October 2018
1  Thank davewints
elmerc2015, Director de Relaciones Públicas at Haku Travel, responded to this reviewResponded 4 weeks ago

Dear Sightseer751487, Thank you so much for your review, we are very happy that your expectation were completly satisfied, we wish you a great journey in South America. Kind Regards Elmer Conde

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