Giardino Tour Operator
Giardino Tour Operator
5
City ToursCultural ToursHistorical & Heritage ToursPrivate ToursKayaking & Canoeing
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
About
Giardino Tours Peru have 27 years of experience and is considered one of the most reliable travel agencies in Arequipa and Perú. We offer excursions to all Peru's main destination but our specialty is the city of Arequipa with varity of excursions and the amazing Colca canyon. For the Colca canyon we offer daily programs with a small Group (shared) or in request Tailor-made private programs. In addition we offer adventures programs with hikings, bike tours and rafting, sharing experiences tours with local people and much more. Quality service, security and fair prices characterized us! You are very welcome!
Arequipa, Peru

Awards
Travelers' Choice
2023

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Travelers talk about
(16 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
317 reviews
Excellent
309
Very good
6
Average
0
Poor
1
Terrible
1

Luis Zuzunaga
Portage, WI21 contributions
Jan 2020 • Couples
Four of us took a three night trip to The Colca Canyon, the third deepest canyon in the world, full of history, colorful indigenous people, incredible scenery and flying condors. It was a magical and unforgettable trip. The vehicle provided by Giardino Tour Operator was a modern Mercedes Benz van with plentry of room for us and luggage. This vehicle was maintain during our trip in immaculate cleanness and condition by our conductor Mr. Julio Machaca, a very knowledgeable and helpful person that was eager to show us places, customs, flora and fauna of this incredible canyon. I must also say that this is not the first time my wife and l contracted the service of Giardino, few years back, we contracted to make a much longer trip from Arequipa to The Cotahuasi Canyon (second deepest in the world), then to Andahua, to see the Valley of the Volcanoes and then to The Colca Canyon. We did this trip also with Mr. Julio Machaca.
We recommend without hesitation Giardino Tour Operator.
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 477luisz We are so glad to hear from your satisfaction about our service and about Julio Machaca, we are also happy to know that you have very nice memories from this experience and the one before. Reviews like yours make us value our job even more. We know that you as visitors deserve the best and we always try to do it perfectly to made our clients to have at the end good memories like yours. We are already looking forward to hearing from your family and organize them their next trip with Giardino tours. All our best to you and your friends!!! Team Giardino.
Written February 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

pilar s
Lima, Peru3 contributions
Jan 2021
My husband and I travel extensively, we are the type of traveler that prefer the personalized service of a boutique hotel, rather than big hotel chains. We appreciate details and know the difference between a good service and an excellent service. When we were planning to spend New Year´s Eve of 2020 in Arequipa, Peru, our first trip outside NYC after COVID, I planned it carefully, and to organize our stay and tours in Arequipa and Colca I was talking to a "luxury" travel agency recommended by friends. But after talking for a few days with no clear answers to my very precise questions, my instinct told me they were not very knowledgeable of what they were offering. And luckily, I found Giardino Tour Operator, a boutique agency with an office in Arequipa. (not like other "luxury" ones that coordinate your trips from Lima, with no local office in Arequipa, no true knowledge of the city, and who end up relying on locals they hire for each situation). In Giardino I received immediate and accurate response to my questions, I was offered truly the best possible alternatives, at fair prices (it was half of what the other agency asked for and it was two times better. I am not joking), with care and attention to detail. Karla was attentive and really commited to making our experience, the best possible. So were our fantastic guides. I rarely write reviews about services, unless really good, that is the case with Giardino. If you are planning to travel to Arequipa, this is definitely the agency to rely on. And If you are not planning yet to travel to Arequipa, you should consider it, fantastic city, with history, art, architecture, great cuisine, wonderful landscapes. We are definitely planning to return. And will put again our trip in the hands of Giardino Tour Operator for sure. Gracias nuevamente chicos!
Written May 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs. Pilar :) Thank you so much for your detailed and beautiful testimony! :) Your words fill us with a big motivation and joy to continue giving to each of our clients a personalized and top quality service. For us it has been a great honor and pleasure to serve you. In name of our Karlita and also from whole Giardino team we send you a big hug! Thank you so much for traveling with us! Please take care of you and family! :) Giardino Team!
Written May 10, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Eda Sevim
Villach, Austria3 contributions
Jun 2023 • Couples
We had an absolutely amazing time exploring Peru with „Giardino Tour Operator“. Karla was our agent and she was incredible. She was so responsive and helpful, and she made sure that we had everything we needed for our trip.
We booked a 16-day tour that included all of the major highlights of Peru, such as Machu Picchu, the Sacred Valley, and the Colca Canyon. Every day was a new adventure, and we had such great tour guides. They were all knowledgeable and passionate about Peru, and they really made our trip special.
„Giardino Tour Operator“ also offers everything really transparent and with all prices. This was really important to us, as we didn't want any hidden surprises. We were really happy with the value for money that we got from our trip.
We would highly recommend „Giardino Tour Operator“ to anyone planning a trip to Peru. They are a great company with excellent service. We had the time of our lives, and we can't wait to go back!
Written August 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Edan Sevim_90; Thank you so much for your Feed back about your 16 Days - Peru journey experience with us. For our Team, are our clients always the most important and It is a great joy to read testimonies likes yours, that motivate us to keep working with high values and reliability! Thanks you so much for your nice words to Karla :) Big hug from Giardino Team and hope you visit Peru soon again :) Giardino Team!
Written August 7, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Frank N
5 contributions
Mar 2022 • Family
We had a 3 day trip Arequipa-Colca valley-Puno, with Giardino Tours. Most of 2 days spent in the Andes seeing the natural reserve, the village Chivay and Pata Pampa. Second day was looking at the stunning Colca Canyon and finding the famous condors. We had the most fantastic guide and driver with us, who made this trip far better than we could ever have imagined. The guide Ramiro Aragon and the driver Derly. They always provided an excellent service to make us feel comfortable and we felt safe during the whole trip. Their enthusiasm, knowledge and attitude during the whole trip, gave us an excellent memory for life. Thank you very much Ramiro and Derly.
We certainly recommend hiring Giardino Tours, going to Colca canyon and the Andes, we would recommend requesting Ramiro and Derly as the crew.
Written March 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear J2477XLfrankn Thank you very much for your motivating words about your Colca Valley tour with us. :) For us it is always so motivating to hear the satisfaction of our clients for the quality of our service and the personal and detailed focus that we give to each service. Also it makes us very happy to read that the personal and professional touch of our team is valued in your testimony :) Thank you very much for traveling with us, and being a support to formal, serious and sustainable companies in our beloved Peru. And we hope to have the apportunity to serve you again ! Big Hug! Giardino Team!
Written April 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Martin
The Hague, The Netherlands30 contributions
Jul 2022 • Family
We booked the 2D1N Colca valley tour in conjunction with the 2D1N Lake Titicaca tour with homestay. For the Colca valley tour we got different options for hotels, from cheaper medium quality to more expensive high end places. We took a location with own hot spring which we did not regret at all. We absolutely loved the homestay at Amantani island. To connect both trips, the company arranged a transfer for us from Chivay to Puno. Guides are very professional and go above and beyond to deliver what was sold to us. Transportation was very safe.
Would certainly recommend and use them again if I would go back to the Arequipa area.
One point of attention: I booked directly with their backoffice via e-mail and Whatsapp and communication can be delayed on Saturday pm and on Sunday as they are closed for the weekend.
Written July 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear M1369RNmartinv. Thanks a lot for your nice and detailed testimony about your experience in our tours to Colca canyon and Lake Titicaca. So happy you enjoyed them. :) We strive to provide a variety of alternatives in the type of service and we focus on providing the best quality and personalized attention to our customers. I must say that it is always very motivating to read testimonials like yours that fill us with joy. Thanks for travel with us! Big hug! Giardino Team!
Written August 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Extraordinary74754
3 contributions
Mar 2020
Ysabel at Giardino was really helpful and supportive at a very difficult time when we were caught in the Covid lockdown and couldn’t finish our trip. We’re now back in the UK have received our refund from Giardino very promptly.
We’d love to go back and do our Colca trip again because the people and the place are wonderful, and we would certainly go with Giardino who were totally professional and supportive. They have been more trustworthy and honest than any of the other global agencies and airlines who still owe us money !
Written April 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Extraordinary74754, Nice to hear that you are finally back at home. It is sad for us not to have been able to fulfill the dream of many of our clients that just like you came to Peru (or planned to come) in these last days ... We sincerely hope that they and you will resume their dream. But, above all, that they and theirs are in good health. Thanks for your review. Team Giardino (Home office right now)
Written April 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Icke_T70
Stuttgart, Germany31 contributions
Jul 2020
Mine family and me have a “special love” to Peru. When we got the news that the pandemic was hitting the city of Arequipa very hard, my friends, family and colleagues wanted to support and help the people there a little bit. I have many trips with Giardino Tours in the past and we know its Manager; “Lula”. So we contacted her immediately. I can only say that the results of this solidarity action have been more satisfying than we had expected. Lula and her Giardino team organized in Arequipa all the support actions that we wanted that she focus, and they even multiplied the help with activities that generate more income for families. From every action where the money was used we received all documents and information in details showing “total transparency”. This post will be so long with only “compliments” for their great job.
Our purpose was that the money help and support direct to people in need. Honestly; we don't trust government institutions to much. Today our testimony is no for the wonderful trips that Giardino organized us in Peru; but for the "gratitude" that we are feeling now… “Another kind of service” that Giardino Tours provides us and again with honesty and transparency.
From our heart we want to give Giardino Tours and Lula our deepest thanks, Thank you for your great work, because companies like you make hope to Peru and to all people.
THANK YOU!

*If you are interested; all details of this support can be read in Giardino website page "Social Responsibility"
Written August 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear lcke_T70, We really appreciate your long message, full of love and appreciation. On behalf of the people of Arequipa, we thank you for your love for our land and its people. We will always be attentive to the needs of those who require it ... in this case we were only an instrument of your affection ... thank you, eternal thanks. Team giardino
Written August 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dontonyd
Cork3 contributions
Dec 2021
We are a family of Peruvians living abroad, Peruvians living in Peru and foreigners living in Peru who had never had the joy of visiting the Colca Valley and Canyon. We are so happy to have picked Giardino Tours for this 2 day tour we did earlier this month. Ramiro (our guide) handled all our questions with ease, knowledge and a healthy dose of good humour. The passion for what he does is clear to see from the beginning. He laid out what was ahead of us each day and organized everything perfectly. Our driver was great too and we felt in safe hands. The stops we made for meals were all great value and hassle free. I would definitely recommend him and this tour agency to anyone looking to book the trip to the Colca Canyon.
Written December 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Dontonyd; Muchas Gracias!!!! Thank you so much for your nice feed back, full of compliments that make us sooooo happy :) and motivate us to keep giving our best to our dear clients! For us, you are the most important and our big goal is that you take with you only great Travel memories! From a our whole team "Thanks a lot" again dontonyd and we hope to serve you again in the future. Thanks for your trust and travel with us! Big hug! Giardino Team
Written December 28, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Katelijne B
1 contribution
Jul 2022 • Friends
We can highly recommend Giardino Tour Operator. We had a 2 day trip from Arequipa to the Colca valley and canyon with a fantastic guide (Luis Angel) and professional driver (Antoni). Luis’s storytelling made us forget time during the long drive and all his stories were equally interesting and funny. We laughed and learned a lot about Arequipa, the volcanos and everything around Colca. The trip itself was very good organized and very good communicated through our guide Luis. Nothing negative to say.
Written July 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 545katelijneb Thank you very much for writing your motivating testimony about your experience on our tour to the Colca Canyon. As always, it fills us with joy to know that our travelers take pleasant and beautiful memories with them. Your satisfaction motivates us to keep working and giving our best! Thanks for traveling with us! Big hug! Giardino Team!
Written July 18, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LegGodt
Nootdorp, The Netherlands3 contributions
Jul 2022 • Family
Wow what a trip to the Colca Canyon! The driver was safe and responsible but the star of the show was Maya who really gave it all her energy in making sure we had a nice time. We saw bucket loads of Condors, enjoyed nice hikes, visits to markets etc. Maya gave us lots of information and insights along the way, always with a fresh and positive vibe. When my wife got altitude sickness she responded swiftly with traditional remedies and oxygen. She was always showing her concern and kept track of all the travelers on the journey. We were a group of three families. Icing on the cake was watching Maya do the zipline with us. She became part of our group.

Well done Giardino Tours, thank you driver (Mr Derly) and especially a giant hug for Maya! May your bees be buzzing with you forever ;-)
Written July 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear LegGodt; It is always a great and an incredible joy and feelings to read how happy are our trevellers. :) Thanks a lot for your nice words to our Team (Maya and Derly) and the details about your experience to the Colca canyon with us! Our team keeps working and giving our best averyday to offer unforgettable experiences to our clients and always in hand with a responsible and sustainble tourism. Thank you so mucho for travel with us! Big Hug! Giardino Team!
Written August 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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