4m Express
4m Express
4
About
4M is an organization specialized in transportation of people characterized by providing a personalized, reliable service, sensitive to the requirements of each client supported by a modern fleet of vehicles. We have 24 Years CONNECTING YOUR TRAVEL DREAMS TO THE MAIN DESTINATIONS IN PERU
Duration: More than 3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.0
86 reviews
Excellent
43
Very good
13
Average
10
Poor
7
Terrible
13
Sebastian
6 contributions
Sep 2022 • Couples
We used the „touristic service“ by 4M from Chivay to Cusco for 75 USD each. The trip started at 6.15 am and we arrived in Cusco at 4 pm.
Unfortunately the trip is not as nice as described on the 4M website (the nice pictures in their gallery are fake).
The „bus“ is a Mercedes Sprinter where 13 tourists +driver + guide are squeezed in. That setup might be comfortable for a 3 hour ride but not for 9.5 hours!
The stops are ridiculous and take about 5 min (take your picture - ok, let’s go). The longest stop is the stop after 1.5 hours where everybody buys sandwiches. At this stop you also realize that you were heading the whole time southwards while Cusco is in the north (???). Lunch break was just shipped.
To cut a long story short: You sit for >9 hours in an uncomfortable bus.
Unfortunately the trip is not as nice as described on the 4M website (the nice pictures in their gallery are fake).
The „bus“ is a Mercedes Sprinter where 13 tourists +driver + guide are squeezed in. That setup might be comfortable for a 3 hour ride but not for 9.5 hours!
The stops are ridiculous and take about 5 min (take your picture - ok, let’s go). The longest stop is the stop after 1.5 hours where everybody buys sandwiches. At this stop you also realize that you were heading the whole time southwards while Cusco is in the north (???). Lunch break was just shipped.
To cut a long story short: You sit for >9 hours in an uncomfortable bus.
Written September 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julia B
26 contributions
Sep 2024 • Couples
Today, September 5th, we were taken from our hotel in Puno to go to Chivay, Peru. The private car came to our hotel to pick us up. It delayed with 5-10 min but it was fine. We were transferred to a bus (old, in very bad condition, cold, and bad maintained. The bathroom wasn't prepared for usage. The guide was joyful but with bad English, not informative, not useful. We stopped for coffee. After we came back, our baggage was thrown outside without explanation. After many times asking them (the driver and the guide), we were told that they move us to other smaller bus because tghey had to go back to Arequipa (the bus was broken). They moved us in one very full bus, the people there weren't happy about this. Our staffs were over them because no enough room...just terrible. Some man ( I did a photo of him) threw our "maleta" 2 times from the bus. He was sitting next to the driver and they were laughing during the whole trip. I was so scary that some gang kidnapped us...The new guide was helpful but the whole trip made me feel so confused, spooky, just something wasn't right. We were told that no lunch for us ( all other people from different agencies had an included lunch...I do not recommend 4M Express to anybody. I saw happy people from other luxury and beautiful busses. We weren't among them. am sorry but out trip was totally destroyed because of bad transportation, not trained and professional guide and driver.
Written September 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy C
2 contributions
Nov 2017 • Couples
Well... we survived, and that is one positive thing. This ride was a hair short of horrifying. The driver was passing on blind curves with double yellow lines the entire trip. I have never felt more unsafe in my life. The bad news is that I don’t know how else you could make the trip from Chivay to Arequipa (we came by bus to CHivay from Puno).
Moreover, the driver, other than being a horrible driver and seemingly not to care about our safety at all, was a complete jerk to the passengers. His opening comment on the duration was “so you not hear me”, and closing was “everybody, get out”. Not that anything was needed in between (other than ‘you could quite possibly die today’), but the beginning and closing were it, and he simply was a jerk. Oh, and if I didn’t mention enough, he was horrible driver who should not driver passengers - ever.
Moreover, the driver, other than being a horrible driver and seemingly not to care about our safety at all, was a complete jerk to the passengers. His opening comment on the duration was “so you not hear me”, and closing was “everybody, get out”. Not that anything was needed in between (other than ‘you could quite possibly die today’), but the beginning and closing were it, and he simply was a jerk. Oh, and if I didn’t mention enough, he was horrible driver who should not driver passengers - ever.
Written November 27, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jake23
New Jersey6,846 contributions
Jul 2017 • Couples
We had a very good experience with 4M. We were picked up promptly at 6:00am from our hotel in Puno and began our journey to Arequipa. We made a couple stops along the way for bathrooms and picture breaks. We were also given a small water bottle as well as tea, coffee, and a sandwich. On the second leg of the transfer we were put in a smaller van to Arequipa, while the remainder of the large coach went to Chivay. In terms of customer service they were very helpful throughout the process as well.
Written July 2, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
minimize940314
Los Angeles, CA3,543 contributions
May 2016 • Solo
I had a ride from Puno - Chivay, and then Chivay to Arequipa. The guide speaks very good english, and the stops were beautiful too. Their sandwich was very tasty too. Also the transport was very punctual.
Written June 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vivian M
6 contributions
Jun 2019 • Couples
The trip was very well organized, which is even more amazing considering the fact that there is no real alternative for this route. Freddy is a chill driver. Oscar is a fantastic host and had some interesting facts to share. The stops were amazing. Van was in excellent shape. Oscar even arranged a taxi to our hostel. Definitely worth the money!
Written June 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Morgan Grobin
Seattle, WA7 contributions
May 2018 • Solo
I took the bus from Chivay to Cusco - it probably saved me at least 6 hours of travel time (instead of bussing to Arequipa from Chivay then Arequipa to Cusco). There was one solo driver for the entire 9 hour drive. He spoke only Spanish, explaining slowly and gesticulating enough that I, with very little Spanish knowledge and simply a French background, could understand the majority of what he was saying. The seats were not super comfortable, they were small and hard and did not recline very far. There is no wifi on the bus, there is no bathroom. However, we made sufficient stops (both at actual gas stations and in nature) that I could pee when I needed to.
Overall this service is definitely overpriced for what you get, but for me it was worth it to save time getting to Cusco.
Overall this service is definitely overpriced for what you get, but for me it was worth it to save time getting to Cusco.
Written May 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mats K
7 contributions
Nov 2016 • Couples
We chose to use 4M between Chivay and Cusco in order to avoid an overnight bus though the mountains, and to get a safe day-trip experience. Paying top-dollar (65usd pp) compared to the alternative (day-bus for 30soles pp from Arequipa), we expected quality.
A guide, Oskar, was included. He was good!
The driver took some really serious risks in overtaking, driving that I have never experienced before (after 38 countries travelled).
Among the following:
1) Overtaking a truck already overtaking another truck, in a blind uphill section of the highway.
2) in 100km/h, going into a blind 90deg turn while overtaking another truck. Even the guide yelled to the driver....
3) generally speeding above 100km/h, probably to catch up time lost due to being stuck at a road work for 30min.
By all means, 4M is probably a good service, but don't expect a "better" service than what's publically available on the same routes for much less $$.
Traveling in Peru for 4 weeks, without doubt, that was our worst driving experience.
A guide, Oskar, was included. He was good!
The driver took some really serious risks in overtaking, driving that I have never experienced before (after 38 countries travelled).
Among the following:
1) Overtaking a truck already overtaking another truck, in a blind uphill section of the highway.
2) in 100km/h, going into a blind 90deg turn while overtaking another truck. Even the guide yelled to the driver....
3) generally speeding above 100km/h, probably to catch up time lost due to being stuck at a road work for 30min.
By all means, 4M is probably a good service, but don't expect a "better" service than what's publically available on the same routes for much less $$.
Traveling in Peru for 4 weeks, without doubt, that was our worst driving experience.
Written December 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wat S
Sukhothai, Thailand34 contributions
Nov 2019
For a country with an unbelievably huge amount of bus companies, it's surprisingly hard to find a connection between Cabanaconde / Chivay (read Colca canyon) and Puno. After talking to the locals we chose 4M and thought we'd made a good deal since they were the only company offering a nonstop bus ride without the touristic stops and a "guide". We paid only half of the touristy bus (25 instead of 50 USD). When the bus arrived in Chivay they told both groups (touristy and non-touristy bus) to get . When we asked about it, they said that there is only one bus.
So you basically only have the choice of paying 25 or 50 USD for a bus ride with three dreadful stops and occasionally voice over from the guide sitting on the bus.
Apart from that, the bus itself was comfortable and on time.
So you basically only have the choice of paying 25 or 50 USD for a bus ride with three dreadful stops and occasionally voice over from the guide sitting on the bus.
Apart from that, the bus itself was comfortable and on time.
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Justine_Sade
Prague, Czech Republic226 contributions
May 2019 • Couples
We used 4M for our trip from Chivay to Puno, basically it was our tour operator that booked the trip and we did not know the company or what to expect.
The trip is done in such a way that you stop along the way to certain interesting points : like at 5000 meters altitude, at the lake to see the flamingos and a few other stops. They will give you a small map of the trip so you know where you are stopping and what you are visiting. It usually take 10 minutes or so enough for people to walk around a take a few pictures.
They do a stop for lunch where they give you sandwich and a tea which was actually pretty big, fresh and tasty. They also give you a small bottle of water in the bus which comes quite in handy.
There is a toilet in the bus so you do not have to worry about that either.
The bus we traveled with was very clean and spacious, we had enough room for our feet.
There is a bilingual guide on the bus which explains the stops along the way as well as other points that you drive by. She will even take care of the taxi once you get to Puno in case you do not have a pick-up already done.
All in all it was a very good experience, the ride was safe and in time, the stops on the way to Puno interesting and fun and the whole service really good. Most definitely recommend 4M to anybody who would like to have a safe and interactive ride from Chivay to Puno.
The trip is done in such a way that you stop along the way to certain interesting points : like at 5000 meters altitude, at the lake to see the flamingos and a few other stops. They will give you a small map of the trip so you know where you are stopping and what you are visiting. It usually take 10 minutes or so enough for people to walk around a take a few pictures.
They do a stop for lunch where they give you sandwich and a tea which was actually pretty big, fresh and tasty. They also give you a small bottle of water in the bus which comes quite in handy.
There is a toilet in the bus so you do not have to worry about that either.
The bus we traveled with was very clean and spacious, we had enough room for our feet.
There is a bilingual guide on the bus which explains the stops along the way as well as other points that you drive by. She will even take care of the taxi once you get to Puno in case you do not have a pick-up already done.
All in all it was a very good experience, the ride was safe and in time, the stops on the way to Puno interesting and fun and the whole service really good. Most definitely recommend 4M to anybody who would like to have a safe and interactive ride from Chivay to Puno.
Written June 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
luis191981
Cusco, Peru
Busco recomendaciones sobre transporte privado para un grupo de 11 personas, Puno- Chivay.
Saludos
Written June 25, 2018
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