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About Andando Tours
For the last 25 years, Andando Tours has been the quality label for excellent services to passengers travelling to the Galapagos and Mainland Ecuador, creating unique itineraries, especially along the avenue of the Volcanoes in the Ecuadorian Andes. Every member in Andando Tours cares for Ecuador and Galapagos as our own home. That´s why the conservation of these fragile environments is a key effort for Andando Tours. Andando Tours works closely with many communities and projects that help to conserve both the environment and the culture and cultural treasures of the many indigenous nations that live in the Ecuadorian highlands and the jungle, while Angermeyer Cruises has partnered with WildAid, an NGO based in the US that works closely with the Galapagos National Park and has financed many of tis projects.
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Theresa R wrote a review Sep 2021
1 contribution
Horrible company. Do not book with them. I booked a trip for October 2021 for Galápagos Islands. They took my deposit of $1410.00. Now they just told me the trip was canceled (no real explanation just that it was because the boat was undergoing “maintenance”) after I just days before confirmed where I should fly into and purchased my airline tickets. I requested a refund of my deposit and they claim they will get it back to me in 2022 - which was not in the agreement or fine print anywhere. Now I arguing with them to return my money
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Date of experience: September 2021
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Jauddy wrote a review Mar 2020
Cotopaxi, Colorado19 contributions12 helpful votes
We just returned from Ecuador, staying in Quito for a few days and then to the Passion in the Galapagos. Our experience with the Passion could not have been better. The captain and crew were so great, the food absolutely amazing, and the ship is first rate. We also had a guide in Quito (Xavier S.) that was absolutely the best. He took us to Cotopaxi National Park and other places including a city tour of Quito. Our issue with Andando Tours is with Hugh. We booked our flight with LATAM from Quito to the Galapagos on our own which apparently put us in the penalty box big time. Our experience in flying from Quito to the Galapagos was a nightmare. Out of the 14 people in our group, the other 12 were taken care of just fine. All 12 other passengers had the required passes to enter Galapagos taken care of before arriving at the Quito airport. We had to stand in long lines and then pay $200 cash upon entering the Galapogos. Again, the other 12 were taken care of completely. Hugh blamed one of the people from our group and Fiddi for all of the issues. I sent him an email well before the trip explaining that we had bought our LATAM tickets already and I asked him if that would cause any issues. He never responded to my email. To sum it up, our experience with Andando employees other than Hugh was absolutely fantastic. That is why I assign an excellent rating. If you book a cruise with them, be very careful about the flight arrangements so that you do not wind up in the penalty box like we did.
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Date of experience: March 2020
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Cindy H wrote a review Mar 2020
Portland, Oregon5 contributions3 helpful votes
The Passion was super comfortable and felt luxurious. We were pampered by the friendly and helpful crew at every turn, from a warm cup of hot chocolate after a snorkel, or a cold cloth and an iced drink after a hike. The rooms were lovely and the food great. Our adult children joined us on this trip and we all agreed that our guide Robert was excellent; his explanations of the amazing animals, plants and land were fascinating yet fun. Swimming with penguins and having a young sea lion do figure eights around me in the water are things I will never forget! The Galapagos Islands are remarkable and their conservation is to be admired.
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Review collected in partnership with this attraction
Date of experience: February 2020
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Mishany wrote a review Feb 2020
8 contributions
amazing trip on beautiful boat with great crew and very experienced guide (thank you Carolina!). Highly recommend this boat, food was more than just great (different local ecuadorian and world wide dishes), itinerary of the cruise was very nice planned, we saw a lot of animals, did different activities (kayaking, snorkeling). Moment with crossing ecuator line in captains room was unforgettable :)
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Review collected in partnership with this attraction
Date of experience: February 2020
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Response from Andando T, Public Relations Manager at Andando Tours
Responded Mar 6, 2020
Thanks for your amazing review! We are thrilled that you had a great time during your cruise on the M/Y Passion and that you are happy with our service. Our main goal is to provide the best experiences to avid travelers like you.
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Chris Varle wrote a review Feb 2020
Bembridge, United Kingdom1 contribution
Wonderful trip. The crew couldn't have been more helpful and the guide, Fernando was extremely informative and interesting. The meals were excellent as was the accommodation. The schedule was very full although and you have to be quite fit to do everything. It would be a good idea to carry snacks and water with you the first day as it is a long wait from joining the flight early in the morning until lunch on board at about two.
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Date of experience: January 2020
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Response from Andando T, Public Relations Manager at Andando Tours
Responded Mar 6, 2020
Thank you for your comment. We are glad you enjoyed your journey. We will be pleasured to welcome you back anytime!
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