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About Happy Gringo Travel
It's all about passion. Happy Gringo is an Anglo-Dutch owned travel company run by passionate travellers for like-minded clients and offers an alternative to the typically frustrating Latin American travel agency experience. Our philosophy is simple: we aim to provide the ultimate travel experience in Ecuador and to bring an element of fun and smiles to your trip here! We offer trips to the Galapagos Islands, the Rainforest and tailor-made travel to all corners of mainland Ecuador. The most knowledgeable trip planners in the market* Personalised tour options and service that will really “wow” you* Quick answers when you most need them!* A simple and easy online booking process* International staff who speak your language (English, Dutch, French & Spanish)* Competitive prices to save your pennies* Full support from first point of contact up to the moment you finish your trip * 100% guaranteed satisfaction & fun!!! no hassles, no worries.
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DLKR4Travel wrote a review May 2020
1 contribution
My family of 4 had arranged an Amazon excursion with Happy Gringo in March. Unfortunately, the day that we were to depart to the Amazon, we learned that our tour was cancelled due Covid19. So in the end, I can't comment on the tour that we never made it to, but I will comment on my experience in dealing with Happy Gringo, and in particular, Carmen, who was our tour coordinator. Over the course of a few months of planning by mainly email and some phone, she did an exceptional job of fielding my questions and concerns...always with enthusiasm, knowledge, speed, and efficiency! Happy Gringo was able to refund the full amount of our tour :) I would definitely work with Happy Gringo again.
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Date of experience: March 2020
1 Helpful vote
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Response from HappyGringoTeam, Director de Relaciones Públicas at Happy Gringo Travel
Responded May 7, 2020
Hi, thank you for your kind words, and 5-star review, in these difficult times, positive feedback and kind comments from our clients are what really motivate us to keep going. We will like to thank you for your support and understanding, we are sorry your trip got canceled due to the COVID19 situation but your health is the most important thing and we hope you are staying safe. On a positive note, it is great to hear you had a great customer experience and that Carmen brought her A-game and help you with everything you needed, We hope that when it is safe to travel again you can come to visit South America, we will be more than happy to make your travel dreams come true.
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Steve and Marta B wrote a review Apr 2020
3 contributions
We were in Quito for 5 weeks end of Dec. 19 to middle of Jan 20. We booked an Amazon trip with Happy Gringo, they were very helpful with this excursion. We flew to Lago Agrio, then took a bus to the river and on to the lodge. The Lodge was great, our guide was super. On our return, the flight was cancelled and we had to take a taxi back to Quito, 5 hours but so beautiful the drive through the Andes could be an excursion by itself. Upon arrival I contacted Happy Gringo, they were very helpful in getting a full refund for our air costs. I am very happy to say Happy Gringo went out of their way to get our refund from the airlines. We were very surprised at this as most South American airlines rarely give refunds. Kudos to Josh, he never gave up and kept me informed on the refund process. I would would use Happy Gringo again with no question!
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Date of experience: December 2019
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Response from HappyGringoTeam, Director de Relaciones Públicas at Happy Gringo Travel
Responded May 7, 2020
Hi Steve, thank you for your kind words, in these difficult times kind comments from our clients is what really motivates us to keep going. We are glad you had a wonderful time in our country and we hope when it is safe to travel again you can visit more incredible places in South America, we will be more than happy to help you.
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harrietmaccracken wrote a review Mar 2020
1 contribution
We normally rent cars ourselves, but read a number of places Ecuador was a good place to hire a driver. We hired Happy Gringo to take us overland from Quito to Cuenca, including the Quilotoa Loop. We were four nights and five days. Happy Gringo was very easy to deal with and helpful before hand to help us figure the trip out. (Thanks Jonathan). We had three different drivers, who were all great. They were safe drivers, good guides and really interesting to talk to. The scenery was spectacular, the culture welcoming. Thanks Happy Gringo for a really fun and memorable trip. Harriet
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Date of experience: February 2020
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Response from HappyGringoTeam, Public Relations Manager at Happy Gringo Travel
Responded Mar 11, 2020
Thank you for your 5-star review of our services. It is so nice to hear that you had a great time in our country and that you got to experience first- hand some of the places that make it wonderful. We are sure your comments will make Jonathan really happy too, he one of our most experienced travel agents and positive feedback for clients always brightens up his day. We hope you return to Ecuador soon and if you do, please be sure to contact us again, we will be delighted to help you prepare for your next adventure. :)
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buddy4Anchorage wrote a review Mar 2020
Anchorage8 contributions7 helpful votes
I was extremely happy with my travel plans arranged by Happy Gringos with attention by Eva. I put my trust in Happy Gringos and did little extra research on my trip to Ecuador with my daughter. The Frigata cruise at the Galapagos for 8 days exceeded our expectations because of the itinerary that included snorkeling everyday as well as hikes to witness wildlife in their natural setting. The food aboard was exceptional and the service matched the food. The cabins were cleaned daily and we never felt sand and salt that accumulates from being on the islands. We were 9 guests, half under 35 years and half over 50 years from Europe and the US. The mix of guests were both fun and interesting. Happy Gringos also arranged a tour and hike of Cotopaxi as well as helped us prepare for the Quilotoa loop hike. Lulullama and Black Sheep Inns were a must stay if you decide to do the loop hike. I will recommend Happy Gringos to anyone planning a trip to Ecuador!
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Date of experience: February 2020
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Response from HappyGringoTeam, Public Relations Manager at Happy Gringo Travel
Responded Mar 6, 2020
Hi, thank you for your very kind and informative review of our services, we sincerely appreciate it. We are glad that you and your daughter had a wonderful time in our country, for us the most important thing is that our clients get to enjoy the beauty that Ecuador has to offer. It is nice to know that in a short period of time you enjoyed the Galapagos Islands and the Quilotoa Loop, both are breathtaking places. I will pass along your feedback to Eva, I am positive your words will make her smile :) We hope you visit South America again sometime soon, we will be more than happy to help you with your next big adventure!
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rgdseattle wrote a review Feb 2020
Seattle, Washington7 contributions1 helpful vote
Priscilla with Happy Gringo was very helpful in planning our recent trip to Ecuador. My son and I visited Huasquila Lodge in the Tena region of the Amazon, and also went on a cruise in the Galapagos on the Eco Galaxy II (Galagents Galapagos Cruises). Priscilla was great with making recommendations, completing bookings, and answering all of my questions. We had a wonderful trip and couldn't have done it without Happy Gringo!
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Date of experience: January 2020
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Response from HappyGringoTeam, Public Relations Manager at Happy Gringo Travel
Responded Feb 26, 2020
Thank you for your feedback, we are glad to know you were pleased with our service and with the lodge and cruise. The Amazon Rainforest & Galapagos are incredible destinations and it is great you were able to enjoy them :) I will make sure to pass along your comments to Priscilla, she will be super happy. Hope you return to Ecuador soon :)
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