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Happy Gringo

Quito, Ecuador
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About Happy Gringo
It's all about passion. Happy Gringo is an Anglo-Dutch owned travel company run by passionate travellers for like-minded clients and offers an alternative to the typically frustrating Latin American travel agency experience. Our philosophy is simple: we aim to provide the ultimate travel experience in Ecuador and to bring an element of fun and smiles to your trip here! We offer trips to the Galapagos Islands, the Rainforest and tailor-made travel to all corners of mainland Ecuador. The most knowledgeable trip planners in the market* Personalised tour options and service that will really “wow” you* Quick answers when you most need them!* A simple and easy online booking process* International staff who speak your language (English, Dutch, French & Spanish)* Competitive prices to save your pennies* Full support from first point of contact up to the moment you finish your trip * 100% guaranteed satisfaction & fun!!! no hassles, no worries.
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Hours Today: 9:00 AM - 6:00 PM
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Happy Gringo
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Donna wrote a review Sep 2021
Colorado1 contribution
Gaby Hidalgo took amazing care of us throughout the whole planning process. She is so kind and professional. I felt an immediate connection to her. She listened to every wish and desire my husband and I had for our vacation. She truly organized the trip of a lifetime for us that we will never ever forget. Not once was there a glitch or problem. She is amazing at what she does and you should 100% ask for Gaby to arrange your trip of a lifetime. We had many specific requests that she followed up on and made sure were arranged and taken care of. Milton was a fabulous driver to various locations, as was Jose who drove us to Cotopaxi and Quilatoa. She will make sure you are met and greeted at every point along the way. You can rest in knowing there’s no better hands to leave your travel plans in than Gaby’s. Absolute travel confidence. We can’t say enough good things about her :)
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Date of experience: September 2021
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Response from HappyGringoTeam, Public Relations Manager at Happy Gringo
Responded 2 weeks ago
Hi, thank you for recommending our services, we are really happy that you took the time to post your feedback here. It is great to hear that Gaby made your booking process so easy and that she helped you plan the perfect trip! She is a very dedicated travel agent and I know your comments will mean a lot to her. We are glad you enjoyed your time here in Ecuador, we hope you return soon to South America, it was a pleasure for us to assist you with your tours.
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Amy F wrote a review Sep 2021
Chicago, Illinois43 contributions13 helpful votes
+1
Due to unforeseen circumstances, we changed travel plans from Europe to South American with just 3 weeks before our travel date. Happy Gringo was one of three agencies we reached out to for help with a tour of the Galapagos Islands. We went with Happy Gringo because Eva was quick to respond and was above and beyond helpful. She took our budget and managed to find the perfect - I mean perfect - 8 day cruise through the islands. Starting with the cruise, Eva found us 3 spots on the Calypso vessel. It was intimate with an engaged, helpful crew that made us feel right at home. Three delicious meals a day plus snacks each time we came back on the boat from an excursion. Each day there were 3-4 excursions off the boat that were spectacular - easy walks or hikes on the island, snorkeling and kayaking. My husband and I were traveling with our 18 year old nephew. All of us had a wonderful experience with many fond memories. This would be great for a larger group too - with only 16 passengers to the boat, it would be so fun to do with a group of family or friends as a private vacation. Once the cruise was booked, Eva helped us with all of the paperwork and directions for managing the COVID-19 restrictions. it really wasn't bad at all. Eva gave step by step directions for the airport to get into the islands and then helped with advice on getting back into the US. We also used Happy Gringo services to book our hotel before the cruise and stayed at an amazing little lodge - Ilatoa Lodge about 20 minutes from the Quito airport. It was charming with first class service. I can't recommend using Happy Gringo enough. They, and especially Eva, are top notch. I would definitely use them again next time we travel in the area - maybe an Amazon adventure next!
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Date of experience: August 2021
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Response from HappyGringoTeam, Public Relations Manager at Happy Gringo
Responded 4 weeks ago
Hi, thank you for taking the time to post this kind and informative review of our services, we sincerely appreciate it. It is great to hear that you had an amazing time onboard the Calypso yacht. The Galapagos Islands is a unique destination and we love it when our clients make the best of it! :) For us the most important thing is that our clients feel comfortable when using our services and it sounds like Eva did an amazing job, she is one of our most experienced travel agents and I am sure she will be trill to read your kind words towards her service. She loves having this type of detailed feedback from her clients, I am sure this will totally make her day. Thanks again for recommending Happy Gringo Travel, we hope to assist you in your next trip to South America :)
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SherryAlabama wrote a review Sep 2021
Killen, Alabama45 contributions5 helpful votes
Eva at Happy Gringo Travel was invaluable in helping us plan 18 days in Ecuador - 15 of it on a boat in the Galapagos Islands. She helped us with everything - selecting and booking the boat, booking hotels in Quito, booking a day tour out of Quito, and even setting us up to get a COVID test. The drivers she arranged for us were punctual and professional. We were really spoiled! Her attention to detail is amazing; she missed nothing! I highly recommend Happy Gringo Travel, Eva, the Angelito, Ecuador, and the Galapagos Islands!
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Date of experience: August 2021
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Response from HappyGringoTeam, Public Relations Manager at Happy Gringo
Responded 4 weeks ago
Hi , thank you for rating our services with 5-stars It is also very nice to read that you took advantage of all of your time in the Galapagos Islands and Quito :) We understand that traveling during covid times could be daunting but as you noticed, we take very seriously all of the procedures that keep us and tourists safe. I will make sure to pass along your comments to Eva, she will be super happy. Hope you return to Ecuador soon :)
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Kristin P wrote a review Sep 2021
toronto22 contributions8 helpful votes
Eva at Happy Gringo was amazing with her responsiveness and ability to book our trip very last minute. She was flexible, and able to modify our itinerary according to our timeframe and preferences. She even organized a nurse to come to our hotel on the last day to arrange a COVID test for our outbound flight. Overall, the trip was great with knowledgable, friendly and safe guides/drivers. The hotels were quite nice with excellent food/service. COVID-wise, it's taken seriously in Ecuador with 99% of people wearing masks - even out on the streets - and a high vaccination rate, so we felt extremely safe there. We would encourage tourists to wear their masks, as the locals do, to ensure everyone feels safe and respected. We highly recommend the Galapagos (while highly respecting this delicate, endangered ecosystem), and mainland Ecuador for any holiday! The mainland was an especially nice surprise, given most people only know about the Galapagos.
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Date of experience: August 2021
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Response from HappyGringoTeam, Public Relations Manager at Happy Gringo
Responded Sep 9, 2021
Thank you for your 5-star review of our services. It is so nice to hear that you had a great time in our country and that you got to experience first- hand some of the places that make it wonderful. Nothing makes us happier than someone who leaves our country with a huge smile and tons of awesome memories. Traveling during this pandemic requires a lot more preparation due to Covid19 safety protocols, we are thrilled to know Eva made things very easy for you! Thanks for letting the Happy Gringo team be part of your experience :)
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Kat wrote a review Sep 2021
Patzcuaro, Mexico3 contributions
My husband and I booked our Galapagos cruise though Happy Gringo and were extremely satisfied. Eva was extremely quick in responding to our questions. They also helped with all passport/covid related things to make sure we were good to go for the Galapagos Flight. Including the day of the flight one of their staff was there to guide us through the special Galapagos requirements. Helpful in either recommending which timetable of flights we should take or booking for us. We went to the Galapagos on the Angelito cruise which I would recommend FOR SURE! We loved every part of the experience.
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Date of experience: August 2021
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Response from HappyGringoTeam, Public Relations Manager at Happy Gringo
Responded Sep 9, 2021
Hi, thank you for your feedback, we are glad to know you were pleased with our service, especially during these trying times. We honestly value our client's trust, and knowing you had a wonderful time in The Galapagos Islands, is what makes us love our job. We understand that traveling during covid times could be stressful, we are happy to hear Eva was able to answer all your questions and reassure you that we take very seriously all of the procedures that keep us, and our clients safe and healthy. We hope you return to Ecuador very soon, we will be happy to assist you again on your next adventure :)
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