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About Surtrek
Founded in 1993, Surtrek began by offering extreme adventure trips in South America, gradually evolving to become a luxury tour operator specializing in custom-designed tours for those seeking original experiences across the continent. Today, staffed with these expert professionals, Surtrek offers informed advice so that each of our clients can enjoy the trip of their dreams. We take care of even the smallest details to ensure an extraordinary experience – whether your trip is as a family, an individual, a group of friends or for special events. As our philosophy is to offer services in each client's mother tongue, our well-traveled international staff is composed of expert advisors from Germany, the United States, Japan, and China, as well as Panama, Venezuela, Colombia, Ecuador, Peru, Chile, Argentina, Bolivia and Brazil. In addition, Surtrek is a company that acts responsibly in relation to the environment and local cultures, as we are committed to the sustainability of ecosystems.
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Martin wrote a review Apr 2
Visalia, California7 contributions
+1
If I could give this company 6 stars I would. I honestly, I mean completely and utterly without hesitation give these guys, from Alfonso to the driver I may have only seen once; the highest praise for professionalism, efficiency and organization. If they said they would be some where or do something; they did! Period! I cannot put a value on this type of service, particularly done as well as they do it. My friend and I never experienced a hitch; from the amazing tour of the town of Quito, to the somewhat difficult to navigate trip to Galapagos and the amazing diving there. In fact!!! Something that would have happened anyway, was corrected with great efficiency by Surtrek (or more specifically the owner’s wife!!! Who I would not want against me ever!!! Lol) so that our diving in Galapagos went on uninterrupted. Anything I do, in travel and adventure in South America WILL be done through Surtrek in the future. And, I encourage my friend’s to do the same. So you know a little about me; I have been from Iceland, to Alaska, South Africa to The Philippines. I know travel and so does Surtrek. These guys are amazing!
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Date of experience: March 2021
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Gejsi R wrote a review Jan 2021
1 contribution1 helpful vote
We booked our trip through Surtrek following a positive recommendation from a friend who had previously used them. Ligia was incredible to work with and so responsive while we asked a series of non stop questions leading up to the trip. We knew it would be a bit of a challenge traveling during the Pandemic, and so we wanted to be sure that we would have all the necessary preparation and documents to ensure our trip would go smoothly, and Ligia was always on top of it with the right information. Having traveled to 20+ countries, I've never used a tour service prior to using Surtrek as I generally like to do my own thing and not really follow an itinerary, but in this case the convenience and peace of mind that was provided really may have changed my mind for future trips. Certain things like arranging airport transfer, or finding the right flights that Surtrek took care of ahead of time, would have been difficult to plan on our own, keeping in mind that up to date information on the islands (especially during the pandemic) can be limited. We spent 5 days/ 4 nights board the Eco Galaxy Catamaran and it was a great experience. The trip was fantastic, I highly recommend using Surtrek to book in advance, and I hope you have the pleasure of working with Ligia.
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Date of experience: December 2020
1 Helpful vote
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Danielle M wrote a review Nov 2020
2 contributions5 helpful votes
We used Surtrek to book our trip to the Galapagos and Quito and they were a pleasure to work with. Ligia was incredibly responsive and very thorough in the information she provided. We traveled during COVID, which added an extra layer of complexity, but Surtrek made it easy to understand the requirements we needed to meet. In Quito, we had David Carron as a tour guide and he was OUTSTANDING; I have traveled to over 45 countries and he was the best tour guide I have ever had. In the Galapagos we cruised with thE Alya catamaran and would definitely recommend it. The ship was very clean and the furnishings were all new. The food was delicious and the chef was very accommodating to food allergies (ex: seafood, gluten, etc.). The crew was knowledgable and respectful and we had a great week with them. Overall, we had a great trip and would recommend using Surtrek and the Alya Catamaran.
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Date of experience: November 2020
4 Helpful votes
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Carolina C wrote a review Sep 2020
Quito2 contributions1 helpful vote
The tour was better than we could have ever hoped. Even with coronavirus everyone made us feel safe and comfortable. In fact it turned out to be a great time to go on the trip because the service we received was better than what we would have received if the ship was full. The crew was very welcoming; the tour guides were very knowledgeable and accommodating. The food was delicious and they listed to all the special requirements we had. We can't wait to go back!0
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Date of experience: September 2020
1 Helpful vote
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ETT wrote a review Mar 2020
1 contribution1 helpful vote
I had made a solo trip to Ecuador with Surtrek which delivered a great experience in Quito and Galapagos. Response fast, committed service, excellent guiding, decent itinerary planing.
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Date of experience: March 2020
1 Helpful vote
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Response from surtrekadventures, Owner at Surtrek
Responded Mar 24, 2020
Dear "SC Tai," GREAT! to hear that you enjoyed your trip here in Ecuador and our Galapagos Islands..!! As this is Surtrek's own backyard, we are especially adept at custom-designing trips through these areas, giving travelers insights to our country that many tourists miss out on. But keep in mind, since 1993 we have designed and overseen trips not only in Ecuador, but throughout all of South America. So, once things settle down and you feel the urge to discover more of our fascinating continent, please keep us here at Surtrek in mind. Take care and stay healthy, Alfonso Tandazo President & CEO Surtrek South American Travel
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