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Metropolitan Touring

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Address: Avenue De las Palmeras N45-74 | De las Orquideas, Quito EC170503, Ecuador
Phone Number: +593 22988312
Website
Today
8:00 am - 6:00 pm
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Hours:
Mon - Fri 8:00 am - 6:00 pm
Recommended length of visit: More than 3 hours
Description:

We are Ecuador's leading tour operator, with over 60 years experience in...

We are Ecuador's leading tour operator, with over 60 years experience in travel. We own and operate three boats in the Galapagos Islands as well as one hotel. Our holding group also owns Casa Gangotena in Quito and Mashpi Lodge in the cloudforests northwest of the capital.

We are also a regional company with offices in Peru, Chile, Argentina and Colombia.

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$3,604.00*
and up
Galapagos Islands Cruise: 5-Day Eastern Itinerary Aboard the 'Santa Cruz II'
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TripAdvisor Reviewer Highlights

Read all 198 reviews
Visitor rating
  • 157
    Excellent
  • 13
    Very good
  • 5
    Average
  • 1
    Poor
  • 3
    Terrible
santa cruz II cruise

excellent cruise in galapagos expensive but new boat,service ,meals and tours guides worth it service all over trip excellent highly recomended

5 of 5 bubblesReviewed 1 week ago
welltraveledA
,
chile

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198 Reviews from our TripAdvisor Community

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Showing 179: English reviews
chile
Level Contributor
151 reviews
common_n_attraction_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed 1 week ago

excellent cruise in galapagos expensive but new boat,service ,meals and tours guides worth it service all over trip excellent highly recomended

Helpful?
Thank welltraveledA
801bernardah, Director de Relaciones Públicas at Metropolitan Touring, responded to this review

Dear guest, Thank you for your positive comments and for recommending our Santa Cruz II to other travelers. I am very glad to hear that you had an excellent trip and we will be looking forward to having you again in our country. Best regards, Metropolitan Touring More 

Bristol, United Kingdom
Level Contributor
48 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We recently travelled to Ecuador and the Galapagos and were met/guided in Quito and on the Santa Cruz II by representatives of Metropolitan Touring. We had a truly memorable visit thanks in no small part to the courtesy, professionalism, knowledge and friendliness of Metropolitan Touring staff. They very much enhanced our experience and made sure we got the best out... More 

Helpful?
Thank jillw0
801bernardah, Director de Relaciones Públicas at Metropolitan Touring, responded to this review

Dear guest, Thank you for your review and for recommending our company to other travellers. I am very happy to know that your visit was a memorable one! I'm sure our staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Best regards, Metropolitan Touring More 

San Marcos, Texas
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I just sent this email to Alexandra Larrea, our contact with Metropolitan Touring. I recommend her highly. "Alexandra, our Galapagos experience exceeded our expectations. I want to take this opportunity to let you know how much we enjoyed our time in Ecuador and the cruise on Santa Cruz II. The service of Metropolitan Touring was exceptional from beginning to end;... More 

Helpful?
Thank DarH51
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Thank you very much for your kind review and for letting us know about the great experience you had with us! It makes us really proud to read that our service made your vacation a memorable moment. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome you once again!... More 

Helensburgh, United Kingdom
Level Contributor
120 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We spent 3 weeks in Ecuador & the Galapagos Islands & used this company for 8 transfers & a ½Day Tour of Old Quito & the Equator. Every time you were treated like VIP's the guides & drivers could not have been more friendly or helpful. Never had to wait for them & the guides came into the hotels, train... More 

Helpful?
Thank JAMS51
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Thank you very much for your amazing review, we loved to read your thrilling comments about our company. We would love to see you come back on a future vacation, always ready to welcome you. Best regards, Metropolitan Touring More 

Wraxall, UK
Level Contributor
141 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This clever company provided immaculate service to us. Meet and greet at airports and hotels across Peru and Ecuador; very, very expert guiding in the Sacred Valley and Machu Picchu; perfect cruise on Santa Cruz II and exploration on the Galapagos Islands. Really could not be improved. And of course bookings and overall arrangement. Top marks!

Helpful?
Thank BobandGina
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Dear guest, Thank you for taking the time to write your review of our company, we are very happy to hear that you had a pleasant experience with us. Be assured we will share your motivating words with our team and they will certainly be proud to know they assisted in making your vacation truly memorable. We look forward to... More 

OC, CA
Level Contributor
108 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We had a great time on our trip. The guests were mostly 60-70 years old when we went in January. Despite the weather reports saying it would rain, that was only at night. Our days were beautiful. Water was smooth and it was not too hot. The days are very scheduled and that was good. There was at least one... More 

Helpful?
Thank gmgOc
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Thank you so much for sharing your opinion. We believe that your review is the key to the continuing process of improvement. We are very happy to know that you had a great time on your trip. We would love to see you come back on a future vacation, always ready to welcome you. Best regards, Metropolitan Touring More 

Thailand
Level Contributor
92 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed October 6, 2016

I did the 8-day tour on La Pinta in early September 2016. A Metropolitan guide was at Quito airport LATAM counter and helped with easy check in. We were greeted by our guides at Baltra airport, then bus to quay and dingy (panga) to La Pinta. Allocation of cabins was a bit rushed and mine was not ready when I... More 

Helpful?
1 Thank Justinthai
801bernardah, Director de Relaciones Públicas at Metropolitan Touring, responded to this review

Thank you for taking the time to post your feedback about your vacation at our La Pinta Yacht. It is nice to know that you had a good trip and that you enjoyed our facilities and services. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome you once again!... More 

Morpeth
Level Contributor
5 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 20, 2016 via mobile

Just finished a holiday to The Galápagos and Amazon. This report is to fully recommend the staff of Metropolitan Touring Ecuador for their exceptional service. Our itinerary involved a number of transfers from airport to hotel several times which were handled superbly by MTE removing all the stress involved in such transfers. Use this firm if you travel to Ecuador.

Helpful?
Thank Clive W
801bernardah, Director de Relaciones con Clientes at Metropolitan Touring, responded to this review

Thank you very much for your amazing review, we loved to read your thrilling comments about our company. It makes us really proud to know that our staff gave you an exceptional service. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome you once again. Best regards, Metropolitan Touring More 

Wellington
Level Contributor
67 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed September 17, 2016

We spent 4 nights on Santa Cruz 11 on Northern tour. So wonderful to be able to get up sooo close to the wildlife, that I had hoped to see. The boat is very comfortable & makes for a soft adventure. We had families of 3 generations on board & everyone was well catered for. The food was excellent &... More 

Helpful?
1 Thank Wellington_Kiwi_7
Coordinadora C, Guest Relations Manager at Metropolitan Touring, responded to this review

Thank you very much for your nice review! It is a great pleasure to know that you had a wonderful experience and that we were part of your stay. Galapagos is for sure a unique and spectactular place, we are very happy that you enjoyed and had a nice adventure. We hope to serve you in the future, it will... More 

Delray Beach, Florida
Level Contributor
1,289 reviews
500 attraction reviews
common_n_attraction_reviews_1bd8 361 helpful votes
5 of 5 bubbles Reviewed September 17, 2016

We had a 5 day 4 night Galapagos cruise included with our tour. Metropolitan tours does an amazing job with their ship Santa Cruz II. The naturalists, crew and even the food was great.

Helpful?
Thank Rschagrin
Coordinadora C, Guest Relations Manager at Metropolitan Touring, responded to this review

Thank you for taking the time to post your feedback about your vacations to Galapagos. We are very happy to know that you had a nice trip and that you enjoyed our facilities and services. We would love to have you again in our country, it will be our pleasure to welcome you once again. Best regards, Metropolitan Touring More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Metropolitan Touring and other visitors
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South Carolina
4 months ago
Cleveland, Ohio

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?