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Metropolitan Touring

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Avenue De las Palmeras N 45-74 | De las Orquideas, Quito 170150, Ecuador
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Review Highlights
Galapagos with Isabela II Yacht

We went on a 5 days Galapagos Island Cruise on the Isabela II Yacht from 15 – 20 April and a 2 day... read more

Reviewed 1 week ago
Soloviews
Avoid them

Our American agent set up some of our transportation through them for our trip to Mashpi Lodge. For... read more

Reviewed 1 week ago
Donald S
,
Phoenix, Arizona
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Overview
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We are Ecuador's leading tour operator, with over 64 years experience in travel. We own and operate three boats in the Galapagos Islands as well as one hotel. Our holding group also owns Casa Gangotena in Quito and Mashpi Lodge in the cloudforests northwest of the capital. We are also a regional company with offices in Peru and Colombia.
  • Excellent88%
  • Very good7%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“la pinta” (83 reviews)
“santa cruz” (89 reviews)
Open Now
Hours
Hours Today: 8:00 AM - 6:00 PM
Suggested Duration: More than 3 hours
LOCATION
Avenue De las Palmeras N 45-74 | De las Orquideas, Quito 170150, Ecuador
Write a ReviewReviews (316)
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All reviews
"la pinta"
in 83 reviews
"glass bottom boat"
in 22 reviews
"santa cruz"
in 89 reviews
"sea lions"
in 23 reviews
"galapagos islands"
in 51 reviews
"finch bay hotel"
in 9 reviews
"isabela ii"
in 7 reviews
"night cruise"
in 15 reviews
"western islands"
in 9 reviews
"the hotel manager"
in 5 reviews
"breakfast and lunch"
in 12 reviews
"dry landings"
in 6 reviews
"deep water"
in 6 reviews
"peru tour"
in 3 reviews
"casa gangotena"
in 10 reviews
"large cabins"
in 3 reviews
"snorkel equipment"
in 3 reviews
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1 - 10 of 288 reviews

Reviewed 1 week ago

We went on a 5 days Galapagos Island Cruise on the Isabela II Yacht from 15 – 20 April and a 2 day Quito tour organised and arranged by Metropolitan Touring. Metropolitan attended to details in co-ordinating our travel arrangements. The Crew members and rangers...More

Thank Soloviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

Our American agent set up some of our transportation through them for our trip to Mashpi Lodge. For the way back they sent a small van and a small suv. We were packed in. The trip was awful, the suv very uncomfortable. The driver and...More

Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The Galapagos are NOT a once in a lifetime destination! We were expecting amazing, sumptuous sceneries but found none. Having travelled worldwide, we unfortunately found the Galapagos underwhelming both in fauna and flora, and have seen more beautiful islands, with active volcanoes and amazing wildlife,...More

1  Thank ginsengNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 4 weeks ago

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Metropolitan Touring is the most professional and delightfully welcoming enterprise. My mother and I went on a 5-day tour of the Galapagos Islands aboard their Santa Cruz ll, and stayed a few days prior in Quito to explore the city and natural areas. While I...More

Thank Ana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 2 weeks ago

Dear Ana, Thank you so much for providing us with this wonderful comment! We’re supremely pleased to hear that we managed to satisfy virtually every single facet of your trip! We couldn’t be more delighted to find out that Hyades got to treat you to...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

Our US travel agent worked with Metropolitan in lining up a wonderful day tour in historic Quito plus 8 night Galapagos cruise on La Pinta. Metropolitan handled airport transports, personal tour in city. They were flexible in changing tour time with just few days notice....More

Thank Gatta7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Metropolitan touring is the largest tourism operation in Ecuador. It offers a full Travel Service and their expertise is in land based tours and Galapagos Cruise operations with three first class ships and The Finch Bay Hotel on Santa Cruz Island. Other properties owned by...More

Thank Patricia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 2 weeks ago

Dear Patricia, Our greatest pride stems from being able to show our guests the wonders of Ecuador via unforgettable experiences. Our guides are at the heart of what we do, and we're glad to hear they completely delivered when it came to having an enriching...More

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Reviewed May 16, 2018

This company met us at the airport and transported us to our hotel. The following day Cecilia and the Driver Richard took us around the highlights, the Churches of SAN Francisco and Jesus and up to the viewpoint with the statue of Christ. Her knowledge...More

Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 2 weeks ago

Dear Phil, It’s great to hear that you had a wonderful tour with Cecilia and Richard! And yes, Quito’s weather is often whimsical like that – but we sure do know how to make the most of it! We hope to have you travel with...More

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Reviewed May 13, 2018

We booked a 'Custom Machu Picchu Explorer' package and a 'Quito Land Package' through a travel company in the USA: we really lucked out: the American company placed us with Metropolitan Touring in South America. Metro Tour took care of us brilliantly: from the time...More

Thank caveatactor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 4 weeks ago

Dear traveler, We're glad to hear that our services and the experiences we provided were perfectly tailored to your needs and desires. We take great pride in focusing ourselves on providing you, our cherished traveler, with only the best when it comes to attentiveness and...More

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Reviewed April 29, 2018

Metropolitan Touring was founded in 1953, one of the first tour operators to the Galapagos. It is still offering luxury tours to the Galapagos on one of its three ships, the Santa Cruz II (90 passengers), and the La Pinta and Isabella II (40-48 passengers)....More

Thank Pomatomus1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pedro P, Director de Relaciones Públicas at Metropolitan Touring, responded to this reviewResponded 2 weeks ago

Dear Pomatomus, Thank you for taking the time to let us know about how well we managed to cater your needs as an explorer of Galapagos! We’re proud that our vessels tick every box when it comes to experiencing the Galapagos the right way. We...More

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Ask a question
Questions & Answers
Wolch
July 15, 2017|
AnswerShow all 8 answers
Response from 801bernardah | Property representative |
Dear guest, Red-carpet treatment is waiting for you on board Yacht La Pinta. Glad you can join us at a really good time of the year for exploring Galapagos. Our expedition vessel produces fresh water after desalinating... More
0
Votes
Nanci40
March 18, 2017|
Answer
Response from 801bernardah | Property representative |
Dear guest, We have Type A or Type B Outlets on our Santa Cruz II. If you have any further question we would be glad to assist you. Best regards, Metropolitan Touring
1
Vote
Nanci40
February 12, 2017|
AnswerShow all 4 answers
Response from 801bernardah | Property representative |
Dear Nanci, You will always have time after a wer landing to change out of your sandals into a pair of sneakers. Sneakers will always be better to walk during the expeditions. However, our guides will always explain to you... More
0
Votes
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