Essential Day Spa Quito

Essential Day Spa Quito: Address, Phone Number, Essential Day Spa Quito Reviews: 5/5

Essential Day Spa Quito
5
About
Located in the historical center of town, it has colonial architecture facilities, exclusive and spacious. All our therapies are performed by skilled professionals in deep facial cleansing and terapeutic relaxing massage, using quality products. Enjoy of the best Spa of Quito-Ecuador
Suggested duration
1-2 hours
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5.0
74 reviews
Excellent
71
Very good
1
Average
1
Poor
0
Terrible
1

Catherine W
1 contribution
Jan 2022 • Friends
They speak some English and were very helpful and kind. The spa is small but pays great attention to detail. The prices are great and the services are good. We got massages and a facial and everything was great.
Written January 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

alexisjso
5 contributions
Jan 2022
Overall, we had excellent massages at Essential Day Spa, but we left with a bitter taste in our mouths.
First, I should admit that we were late to our appointment by 15 minutes. We simply underestimated how long it would take us to walk there.
For our anniversary, we booked the 2.5-hour Essential Package, which was confirmed by Mateo to include an hour and a half of massage (Sueco), a 30-minute facial, and 30 minutes in the Jacuzzi. We also bumped the massage from Sueco to Mediterranean for an extra $30. When the massage/facial finished, only an hour and a half had passed. Then we went into the jacuzzi for 30 minutes, had our petite glass of wine there, and were done in a total of 2 hours.
We were then expected to pay for that full package plus extra, though the massage/facial portion was missing 30 minutes. When Kelly checked us out, (she was very professional and gave a wonderful massage!) we asked why our time had been cut short by 30 minutes, and she explained that it was because we were late. We felt that was unfair because it was never discussed with us that we would have our time reduced but still have to pay the full price. We had to get on the phone with Marta and Mateo to ask for our price to be reduced. They agreed to bring the price down to $165—still the full package price—but then when we were paying, Kelly said that they told her it was $170—very tacky of them to agree to something with us and then tell her something else.
It should also be mentioned that during our massages, there was no one else to monitor the spa. Someone was ringing the doorbell over and over, finally yelling in, so my massage therapist left for 10 minutes to deal with them, and that time was never made up. She was also texting, but I know it was probably to figure out what to do, since it was at the time the doorbell was being rung.
Lessons learned: 1. Arrive 15 minutes early, because that time spent talking, changing, and prepping will be taken from the massage time. 2. Clarify exactly what the package includes at the time of booking. (I wanted a deep-cleaning facial as is in the video on the website—and mentioned that to Mateo upon booking—but that is not the one that’s included in the package. It’s just a really simple cleansing that anyone could do themselves at home.) 3. Double-check what you will be receiving at the time that you arrive, because you might get shorted time or receive different services as we did. 4. Pay in cash. The 5% credit card fee really comes out to be a lot!
This is all not to completely discourage people from patronizing this spa—just know how they might handle their business and prepare accordingly.
Written January 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michal Kolencik
Nove Mesto nad Vahom, Slovakia2 contributions
Oct 2021 • Couples
Excelent service. Great place to relax and disconnect. Highly recommended. Looking forward to come back. We had massage and then jaccuzi.
Written October 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brendalee13_13
Bangkok, Thailand7 contributions
Sep 2021 • Solo
Wonderful experience today at essential day spa :) I had a hour meditaranean full body massage and a 1 hour facial. Both were exceptional and very professional. Soothing music, essential oils diffusing, and good price. I feel new. Highly recommend! Also it's right near the botanical gardens stop there before or after!
Written September 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Terry Mitchell N
Palm Springs, CA31 contributions
Sep 2021 • Solo
What a terrific experience to in the body works care Essential Spa! I did the Essential pkg with Mateo adding. 30 more minutes to the 60. I’m a massage aficionado and I’m telling you - Mateo provided the most amazing facial and full body massage experience! This is the place when in Quito, without a doubt. It’s charming and just the right size to get the job done! Kudos to the Essential Spa family. “I’ll Be Back!”
Written September 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Amanda T
1 contribution
Aug 2021 • Business
Received the best service today. My skin is feeling hydrated and glowing. Service was 10+. Greeted and taken Carr by the owner who was so lovely. Highly recommend and will be back soon.
Written August 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

James T
1 contribution
Jul 2021
Amazing spa in Quito with excellent services and attention. Marta was an amazing host not only because of her professionalism and expertise in message therapy, but her kindness and good energy could be felt all throughout the service. Highly recommend visiting Essential Day Spa and I definitely will be going again.
Written July 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wendy J
1 contribution
Jun 2021
This was an anniversary gift for my fiancé. We were treated to 30 minutes in a bubbly jacuzzi while sipping on a glass of wine. Afterwards, we had an invigorating yet relaxing massage followed by a facial. Our massage therapists were professional, courteous and well trained. The spa was clean and the ambiance was perfect for a relaxing afternoon. In fact, I left feeling so relaxed that I had to take a nap when I got home. An experience I definitely want to repeat!
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Janna J
2 contributions
Feb 2021 • Solo
I had the absolute best experience at Essential Day Spa! The whole staff was so welcoming and kind. I went in for a massage and Michelle did such a great job. I asked for a deep tissue massage and most massages they don’t get deep enough, but Michelle was able to get deep into my muscles and really loosen up my tight back and shoulders. I get massages almost every time I’m in a new country to see what techniques are used and my massage at Essential Day Spa was easily one of the best I’ve ever had! Then, the owner noticed the sunburn on my face from this strong Ecuador sun and gave me an amazing facial. When I was done, my sunburn was gone as you can see in the photo! I had such a great experience and hope to be back again one day. I wish them much success in their business!
Written February 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Maria Jose Jaramillo
1 contribution
Feb 2021 • Solo
By far one of the best experiences I ever had. I'm from Ecuador and everytime I come back home its been a challenge trying ti find all I need in one spot, but this time was different. From the beginning Mateo helped me and advised throughout my whole experience.
Friendly staff and great massages.
Must go if you're in Quito
Written February 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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