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Address: Santiago, Chile
Phone Number:
+56 2 2923 5950
Website
Recommended length of visit: More than 3 hours
Description:

We are a local Chilean owned adventure tour operator offering eco-friendly...

We are a local Chilean owned adventure tour operator offering eco-friendly tours and custom trips in Patagonia, Chile, Chilean Atacama desert, Easter Island, Argentina and Bolivia.

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TripAdvisor Reviewer Highlights

Read all 10 reviews
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Value for money despite the high price

I did the full Torres del Paine Massif Circuit camping option followed by the hotel based Los Glaciares NP and Fitz Roy Trek extension. I am a experienced hiker used to being self... read more

Reviewed 4 weeks ago
GiantBird
,
Melbourne, Australia
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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Melbourne, Australia
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 4 weeks ago

I did the full Torres del Paine Massif Circuit camping option followed by the hotel based Los Glaciares NP and Fitz Roy Trek extension. I am a experienced hiker used to being self sufficient and carrying my own gear, so this was a luxury trip for me not having to carry or put up the tent and cook my own... More 

Helpful?
Thank GiantBird
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola! Thanks for your feedback. We are pleased to know you had a great experience with Cascada in both Chile & Argentina and felt you were taken care of. We are indeed commited to offering a safe and tailor-made adventure travel experience in some of the most incredible places of South America. We hope to welcome you again! Saludos, Timothy More 

London, United Kingdom
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed March 21, 2017

Beautifully organised in a splendid decor. All staff very attentive to customers, from guides to drivers to waiters, etc. Superb food and drink at the end of the day and convivial gathering of guests in groups for next day's excursion. Excursions in the park are amazing and guides are informative and very friendly. Travelled alone and shared in a standard... More 

Helpful?
Thank 1Dani999
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola, Thanks for your feedback - we are delighted to know you had such a positive experience in the wilds of Torres del Paine National Park. Standard domes were the first geodesic domes ever built at EcoCamp and are the most beautifully simple and rustic way to stay at EcoCamp while connecting with nature. We hope to welcome you again... More 

Astoria, New York
Level Contributor
43 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed February 9, 2017

I'd like to explain what Cascada does, because sometimes it's difficult to figure out. They are essentially one big middleman, with what appears to be a monopoly (ownership stake?) in EcoDome Patagonia -- an amazing, AMAZING place offering trekking and eco-friendly accommodations in the middle of Chile's Torres del Paine national park. We booked Cascada's eight-day United Patagonia tour, which... More 

Helpful?
Thank Anthony D
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola, Thanks for your feedback! We are delighted to know you had a great time on the hikes across the beautiful Patagonian landscapes with a nice stay at EcoCamp Patagonia. It is undoubtedly difficult not to fall in love with the unique location of the domes with new friends in one of the most incredible places on Earth. We are... More 

Auckland, New Zealand
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed December 3, 2016

The 7 day Torres del Paine W trek starts and finishes at EcoCamp, which is a great experience in itself. It doesn't matter if you are in a Standard dome or a luxurious Suite dome, it's the EcoCamp vibe that leaves a lasting memory. The community domes where groups gather to meet, eat, relax and socialize is the heart of... More 

Helpful?
2 Thank NZRussell
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola, Thanks for your feedback! We are delighted to know you had a great time on the W Trek which is without any doubt one of the most strikking trekking routes in the world. We also believe people (both our guests and team of passionate people) make EcoCamp such a unique place to explore the hiddens gems of Torres del... More 

Mexico
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed February 27, 2016

We booked a half day tour of the Concha Y torro vineyard with wine tasting. The tour was actually provided by the vineyard. All Cascada did was to provide private transport from our hotel in Santiago to the Vineyard. For this service they charged more than twice what a taxi would have cost from the hotel. The driver was surly... More 

Helpful?
1 Thank Marion L
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola, Thanks for your comments regarding your experience at Concha y Toro. Our customers' feedback matters to us as it is a great way to improve our service and to offer Service Excellence to our guests. We are truly sorry that you were disappointed with the wine tour and that the driver of the transfer wasn't as friendly as expected.... More 

Toronto, Canada
Level Contributor
34 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed October 16, 2015

Thank you Cascada for making our vacation a pain free, great holiday! We had a custom itinerary set up for us by Cascada. Because we didn't speak Spanish and were worried about transfers etc. we decided to book all entire vacation through Cascada. I can't speak enough of how well this worked out for us. You do end up paying... More 

Helpful?
2 Thank Connie C
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola, Thanks for your message! We are truly delighted to hear you could explore Chilean and Argentine Patagonia in a comfortable way. We are proud to run the 1st fully sustainable hotel South of the Amazon - EcoCamp Patagonia - and to be able to offer a once-in-a-lifetime experience to our guests with a personalized service and a warm welcome... More 

Olympia, Washington, United States
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed May 5, 2015

I am a solo female traveler and I had a wonderful custom trip designed by Cascada. Cascada booked all seven of my flights and arranged all the transfers. My tour started in Santiago. I had a wonderful knowledgeable guide, Patricia, who took me on a lovely walking tour of Santiago. Patti had been an exchange student in the US and... More 

Helpful?
Thank Linda S
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola, Thanks for your feedback! We are delighted to know you had a wonderful time in Chile and could enjoy the spectacular landscapes of San Pedro, Santiago and the Andes mountains thanks to the organization of Cascada. We are dedicated to working with the best providers in the country to make the guests' experience unforgettable. Our guides are passionate people... More 

Level Contributor
39 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed January 28, 2014

We booked Cascada tour of Torres Del Paine, Perrito Moreno, and el Chalten. It was an incredible trip that took care of everything. After reading a bad review online we were a bit worried but our fears were unfounded. The whole trip was smooth and painless- giving us time to focus on seeing the sites and meeting the great guides... More 

Helpful?
2 Thank Acamilop
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola, Thanks for your feedback! We are pleased to know you had a great experience while booking through Cascada and could travel through Patagonia with our friendly staff. We are proud of our guides who take care of every guest while sharing their great knowledge of the region. At Cascada, we are dedicated to offering the most tailor-made experience to... More 

MA
Level Contributor
31 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed January 9, 2013

We (2 adults and 2 teen aged children) just returned, (yesterday) from a two week trip to Chile, all arrangements made by Cascada. I couldn't wait even one day to rave about the brilliant job they (Cecelia) did with our itinerary. We flew to Punta Arenas where we were met at the airport and transported to town. The town is... More 

Helpful?
3 Thank momfrommaus
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola, Thanks for your comments. We are delighted to know you had a once-in-a-lifetime experience with Cascada and that you enjoyed the quality of the services provided at EcoCamp. We are proud to work with such a sustainable and guest-friendly destination. Every guest feels at home "far away from home" at EcoCamp and our staff is dedicated to making our... More 

London, United Kingdom
Level Contributor
190 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 212 helpful votes
Reviewed March 22, 2012

This is the story of how we had our Honeymoon turned into a stress-filled few weeks by a company claiming to offer premium travel. BE WARNED. We found Cascada travel after doing some research and they seemed to get good reviews. After some correspondence with Fernanda, she provided various tour options we could do. During this process Fernanda was polite,... More 

Helpful?
26 Thank Italian_kilt
EcoCamp-Patagonia, Guest Engagement Manager at Cascada Expediciones, responded to this review

Hola, Thanks for your feedback. Every feedback is important to us as we constantly seek to improve the quality of our service and to make our guests as happy as possible on their trip to South America. We are sorry to hear your trip was unpleasant due to the consequences of the terrible fire that took place in Summer 2011... More 

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