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Patagonia Experience - Volcan Villarrica Snow & Adventure

Avda. O'Higgins 461, Pucon, Chile
+56 45 244 2550
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Review Highlights
Good trip up but dodgy payment system

The trip up was good as was the guide. Unfortunately the experience was marred by the credit card... read more

Reviewed 2 weeks ago
Joe C
via mobile
Brilliant day!

My friend and I had done some trekking but have never climbed on snow so this was a first... read more

Reviewed May 17, 2017
Helen3771
via mobile
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Patagonia Experience is a fully certified tour operator based in Pucon Chile. We offer a range of adventures and services from climbing the most active volcano in Chile; Volan Villarrica / Volcano Villarrica and rafting the famous Rio Trancura to organising accommodation and transport. We are proud to have been awarded the Senatur Seal of Quality and work to provide the highest quality in every area of our business. Together with our team, provide a specialised service for customers from all over the world. Our bi-lingual staff can help you with all your enquiries about Pucon, from planning your whole trip to advising where you can find the nearest ATM machine. We only work with professional guides and top quality technical equipment, we keep our groups small to ensure a personalised experience and provide a number of extra services with our tours that you won't find elsewhere. If you are planning a trip to this most beautiful part of the world we can help make it the best possible experience for you and all your travelling companions! We look forward to seeing you soon, Patagonia Experience.
  • Excellent88%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible2%
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Avda. O'Higgins 461, Pucon, Chile
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1 - 10 of 83 reviews

Reviewed 2 weeks ago via mobile

The trip up was good as was the guide. Unfortunately the experience was marred by the credit card machine taking the first payment so the group was committed but curiously 'failing' for other cards so that other members had to pay cash. I was initially...More

Thank Joe C
Reviewed May 17, 2017 via mobile

My friend and I had done some trekking but have never climbed on snow so this was a first experience for us. Be warned, this is no easy challenge and you should have a relatively good level of fitness to complete it. The chair lift...More

Thank Helen3771
Patagonia E, Director de Recepción at Patagonia Experience - Volcan Villarrica Snow & Adventure, responded to this reviewResponded May 18, 2017

Rachel and Beth :D Thank you very much for your wonderful comment, we are very happy for you!!! Thanks for choosing our agency for climbing, we wish you a good trip and hope to see you on another adventure. A huge hug from all the...More

Reviewed May 15, 2017

So glad l decided to book the climb.The internet forecast was spot on and we had clear blue sky most of the day. very happy to highly recommend Patagonia Adventures. Very professional in every aspect. Lots of quality shoes in all sizes so l was...More

Thank Anthony D
Patagonia E, Director de Recepción at Patagonia Experience - Volcan Villarrica Snow & Adventure, responded to this reviewResponded May 17, 2017

Dear Anthony, thank you very much for your comment, it was a real pleasure to meet you! Thank you for waiting for the perfect day to go to the volcano with our agency! It is wonderful for us to provide the best experience to you!....More

Reviewed April 19, 2017

These guys are talented, professional and so friendly. They took us up the glacier along routes other groups didn't go, they took care of me being nervous on the ice, they had a laugh with us and we had beer at the end! We got...More

Thank lazymillie
Patagonia E, Director de Recepción at Patagonia Experience - Volcan Villarrica Snow & Adventure, responded to this reviewResponded April 21, 2017

My friend thank you very much for your comment!! we really appreciate it, it is very important for us, it was a pleasure to meet you! See you on the next adventure!! best regards

Reviewed March 8, 2017

We had an awesome day hiking the volcano with Patagonia Experience. The staff at the agency is amazing, as well as the drivers and the guides. Our guides, Leonardo and Eduardo, were very professional, kind and good fun. There was no rush and reasonable breaks...More

Thank Kira D
Patagonia E, Director de Recepción at Patagonia Experience - Volcan Villarrica Snow & Adventure, responded to this reviewResponded June 7, 2017
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Estimada Kira, muchas gracias por tu comentario!! Estamos muy felices de que la actividad haya sido un exito! Un abrazo...More

Reviewed February 20, 2017

Our experience was amazing! Good price, great agency and professional company! Recommend! We are very happy and satisfied!

Thank Adriana B
Reviewed December 15, 2016 via mobile

wow what a day -please see my detailed review under the Volcano section. Leo is a true Guide in every sense of the word- he got us up to the top with professional, gentle encouragement (I am 58 and as a Ozzie not use to...More

Thank StudioQ
Patagonia E, Director de Recepción at Patagonia Experience - Volcan Villarrica Snow & Adventure, responded to this reviewResponded January 8, 2017

Thank you very much for the comment!!! it was a pleasure to meet you! A big greeting from the staff of Patagonia Experience Agency

Reviewed December 4, 2016 via mobile

Great agency and a good price! Really recommend this agency and hot springs are included in the price for an other day.

Thank Josefin E
Patagonia E, Director de Recepción at Patagonia Experience - Volcan Villarrica Snow & Adventure, responded to this reviewResponded January 8, 2017

Thank you very much for your comment, good that you enjoyed the hot springs!!! , best wishes for you Josefin !! Thank you for choosing us and recommending us!

Reviewed November 8, 2016 via mobile

I would have to say the volcano hike has been my highlight of my South America trip. The day was stunning and so were the views! We hiked to the top of this amazing volcano & were able to see lava bubbling at the top,...More

1  Thank Lee G
Patagonia E, Director de Recepción at Patagonia Experience - Volcan Villarrica Snow & Adventure, responded to this reviewResponded November 13, 2016

Lee !! Thank you very much for your comment, it was nice to meet you and we are very happy that you have seen lava !! We are very happy that you have been part of this wonderful experience, best regards from Patagonia Experience Team!!

Reviewed October 29, 2016

Very pleased with the professionalism of the guides and the ratio of guides to trekkers. We all had a great time. Highly recommended!

1  Thank Rosam999
Patagonia E, Director de Recepción at Patagonia Experience - Volcan Villarrica Snow & Adventure, responded to this reviewResponded November 13, 2016

Thank you very much!! Our staff gives everything to you to give the best service but the merit of the walk is all yours!!! , thank you very much for choosing us for this great adventure! Best regards!!

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Questions & Answers
Jon G
December 21, 2016|
AnswerShow all 2 answers
Response from Patagonia E | Property representative |
Hola!! This tour starts at 6.15am at lincoyan 243 Pucón, there is the agency where we have all our equipment and transportation. The agency where we have the payments and is in hours of attention (where you called) is on the... More
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