Darren and I were visiting the area and had planned to climb the Villarrica volcano, even though it was the winter season and we knew the weather conditions are harsher and more unpredictable than during summer.
You can tell the agency and its staff are passionate for their job, because from the first time we contacted them, they were quick to give us an appropiate answer about the volcano climbing and what to expect. A big thank you to Marlene, who gave us all the necessary information and did the paperwork plus the permits for the activity, same as for Jorge, who explained us in detail about the weather conditions and we would also like to thank our guide, Juan, for guiding us on the volcano and bringing us all the way to the top. The journey itself is rewarding, even though it can be tough at certain times, however, we enjoyed the experience so much that we would even like to do it again, but during summer, and of course, with Ermitano Expediciones again.
Keep up the amazing job you do guys!