Big Box Singapore

Big Box Singapore: Address, Phone Number, Big Box Singapore Reviews: 2.5/5

Big Box Singapore
2.5
Speciality & Gift Shops
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

2.5
69 reviews
Excellent
8
Very good
13
Average
8
Poor
2
Terrible
38

Tongzi5566
Singapore, Singapore91 contributions
Family
I think this mall is facing some difficulty in promoting themselves. The furnitures are quite outdated and the mega mall was not properly organized. Things are not really that cheap as in "warehouse sale".

When they were officially open, I went there seeing many stores and products promotion counters. But now... All gone...

Food court food was ... Maybe because no crowd so food look like "overnight leftovers". My sincere apology if I am too blunt.

I hope management will improve....
Written June 11, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

CoolGuy
Singapore, Singapore645 contributions
Solo
Went to the food court during lunch on weekday. Nothing fantastic food.

Went to the electronic & appliance supermart to look for corded electric kettle. Nothing found.

Not crowded. Just come on weekdays.
Written June 13, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

betty l
Brampton, Canada10,372 contributions
Couples
Its just a building that is like a box that has thrift and bargain stores. Nothing much to see here except if you want to look for bargains you can come here. It is accesible from the Jurong MRT by a link way.
Written January 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jacqueline N
1 contribution
Family
I ordered a dining set from big box furniture and waited 10 days for delivery. On the day of delivery, they send me wrong table n chairs. I paid the company $80 to dispose my old table. But the delivery guys juz left it outside my house. I had to complain to the salesperson before they sent 2 guys down to move the table. The logistics confirmed that they will deliver the correct dining set 2 days later. The next day, a guy called me and said delivery will be the following week. I will never patronise big box furniture again.
Written May 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

NONOBigBox
Singapore, Singapore1 contribution
Couples
BigBox did not fulfilled the delivery of my mattress & bedframe on time. In the end I only received my mattress without bedframe as there are too many orders due to CNY. Poor service by BigBox & Eclipse (Lvl 3) mattress seller. This shall be my first & only purchased from BigBox!!!! Poor customer service as well, poor handling of customer request.
Written February 17, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

arifffaryanty
Singapore, Singapore7 contributions
Couples
Please do not buy any furniture from them. Based on the previous entries, I had experienced it too. Bought a mattress and was supposed to be delivered on Sat, 4th April. No one called. One day was wasted. Called at 7pm, Customer Service replied that Logistics Department have closed and told that they will call on Monday 6th April. Waited on Monday, the whole day, no one called except the salesman. Unprofessional, Unreliable, Irresponsible Logistic Department. Beware!
Written April 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Limzh_Jasmine
Singapore, null, Singapore3 contributions
Big Box is VERY IRRESPONSIBLE. They did not fulfil the delivery date and time and had us waiting and waiting. We called the customer service hotline yet there are no response at all. NONE. Nobody picks up the call, nor did the customer service operator get back to us. This is very terrible for a customer service line. I am not the only customer who faced this. I am sure there are loads of people out there having this same problem.

THIS IS TOTALLY UNACCEPTABLE.
Written January 31, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

drpalam
Singapore, Singapore1 contribution
Business
i ordered 3 big home appliance items a month ago and fixed delivery date, on the date of delivery no one turned up and i called to check and was told , they missed this in error and will deliver and 2 out of the 3 products were delivered the next day (this was all after me doing several phone calls to fix the time and date and forcing them to deliver next day otherwise they would have pushed this again) absolutely no communication from big box about availability of the product or delay upfront, so be careful they just take orders without telling if this is in stock.
I am still waiting for them to deliver my 3rd product which is overdue by almost 2 weeks, already missed 2 delivery dates and called them again and they are postponing again for another date, i am fed up, every time i call a different sales person handles so difficult to keep track, i requested to talk to manager several times , i think samuel or someone and this person has never come back to me , very unprofessional, i think cash and carry items may be OK , do not order big items, i have never seen such poor service in singapore! i think i have to go into the store and sort this, too much waste of customers time.
Written July 10, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

janaly123
1 contribution
Family
Went to the store in MarcH 2015. Bought 2 chairs and 1 bedside table. 1st delivery came with only 1 chair and a wrong bedside table. 2nd delivery came with 1 chair with scratches and no bedside table. Wasted my Saturday waiting for them. Really lousy service. DO NOT BU ANYTHING FROM THEM.
Written April 18, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jytraveller3011
Singapore1 contribution
Solo
Terrible after sales service. Promised to return my call, but failed to do so multiple time. Never adhered to their own deadlines. I think I must paid a thousand bucks for a lesson learnt. Good job big box. Will never ever shop there, and will never ever recommend anyone to do so.
Written February 3, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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