Robinsons The Heeren

Robinsons The Heeren, Singapore: Address, Phone Number, Robinsons The Heeren Reviews: 3.5/5

Robinsons The Heeren
3.5
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About
Established in 1858, Robinsons is the oldest home-grown brand founded by Englishman Philip Robinson. As befitting its roots, the shop was regarded in its early years as serving mainly the expatriate audience. Robinsons has a very colourful history. In the pre and post-war years, Robinsons was where expatriates, as well as, well-heeled locals would go and shop. Robinsons offers an extensive range of local, Asian and international labels and brands for the discerning shoppers. Today, there are 3 stores in Singapore- our flagship store Robinsons The Heeren, Robinsons Raffles City & Robinsons JEM and 1 store in Malaysia - Robinsons Kuala Lumpur.
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1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.5
42 reviews
Excellent
9
Very good
19
Average
10
Poor
0
Terrible
4

Lugano22
Lausanne, Switzerland3,065 contributions
Robinsons The Heeren is a shopping centre located on Orchard Road (easy access with MRT, station Sommerset).
Lot of luxury brands and beauty services for women mainly. Prices are quiet expensive and I found this mall without soul.
Plus not a lot of coffee shops in this mall.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

archil a
Tbilisi, Georgia753 contributions
Couples
Good and pleasant impression with many departments for the "common people" - what I mean is that there was no domination of a very exclusive brands. This is one of the oldest network of department stores. You will find a lot of things here. Not so fussy as to, and you might find your stuff here. Great place and is included in our shopping centers top 5.
Written January 18, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Hula
Singapore, Singapore151 contributions
Friends
Like any departmental stores in Singapore, they have many brands to choose from. Total 6 levels if I'm not mistaken, 2 levels for women's, 1 level for men's, 1 level for housewares, linens, 1 level for kids, 1 for perfumes and makeups.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Marc D
122 contributions
Family
If you want to go shopping in Singapore but you are on a budget then this is the place for you! They sell good quality items and most of the time they come out with good promos. They also have one of the best Japanese resto located at the B1 level
Written October 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Globaltravellers77
Perth17 contributions
Couples
This was the first time we had visited the new Robinsons store, not having been to Singapore for a few years. Having been to the old store a number of items, it was on our 'to do' list. The new building is lovely and it was easy to find everything we were looking for, and more. The service was excellent. We bought a number of items for ourselves and as gifts for friends and the suggestions made by the staff were spot on. They were particularly helpful when trying to find the right sizes of clothing and shoes and brought us more choices to select from. On payment, we were offered a travellers' discount and then their service department put our receipts together and sorted out the tax paperwork so we could make a tax claim at the airport (which was also quick and easy). Overall it was the staff and their friendly, efficient service that made our visit so enjoyable. We're coming back next year!
Written October 5, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

TaherAlbaghliJulian
Kuwait City, Kuwait1,817 contributions
Solo
Robinsons & Co. Pte Ltd is a retail company which has department stores in Singapore and Malaysia. I went there in 12/3/2019 . This place was great place for shopping,not much peaople into this mall opposite Takashimya the choice is great here for the ladies selection is just amazing, a bit on the expensive side. Find nice Cafe downstairs selling cakes and coffee. The staff nice and Helful. In my openion this place need renew and add more Brands.
Written March 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

FloHo
Singapore, Singapore13 contributions
Solo
I was at Robinsons Heeren household department last week waiting at the cashier to pay for my merchandise. I was alone and there were 2 separate cashiers at that time. One was doing wrapping and the other was doing some stocks, so i waited for either one of them to serve me. They saw me but they continued with their own stuff and ignored my existence. I waited for about 5mins before i asked if they were going to serve me.
Then one of them asked the other to serve me, and right in front of me she rejected and asked the other one to serve me instead !! I was totally appalled by the 2 cashiers attitude.
I left my merchandise on the counter and walked away since none of them were willing to serve me.
I have just recently terminated my OCBC Robinsons Credit Card because I didn't want to pay the annual fee of $190. Now I'm convinced I did the right thing to give up that Card.
Written December 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

CodyMav
Gold Coast, Australia27,708 contributions
Solo
Orchard Rd is a shopping mecca, with a few department store options.

I found the staff here very helpful. One lad clearly on his lunch break, stopped when he overheard what I was looking for, and helped another staff member to find what I was after.

Nicely done. Much appreciated
Written January 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

FaddySue
Kuching, Malaysia433 contributions
Family
Robinson’s has moved from their old location to the Heeren and transformed to a trendy store. The old Robinson was a store catered to grandads and grandmas but the new store has moved with the times. The new Robinson carries updated and more youthful brands. Being a shoe freak, I find Robinson also has the best men’s shoe store in Singapore now. They carry brands like Magnanni and have a bespoke section for specially made shoes. They also carry the Saphir brand shoe polishes, which are the best shoe polishes to me.

Shopping at Robinson is now truly a pleasurable experience. They have very goo helpful staff who give personal service. When you approach a staff, they will guide you personally to the section you need to go rather than giving you directions for you to wander on your own. A two thumbs up for the new Robinson store!
Written October 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JamesKMTan
Petaling Jaya, Malaysia21,734 contributions
Solo
This another high end departmental store along the popular shopping precinct district of Orchard Road. It has nothing very different to offer except a different label. Nice place to shop. Modern.
Written September 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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