OD Wellness

OD Wellness, Singapore: Tickets, Tours, Hours, Address, OD Wellness Reviews: 3/5

10:30 AM - 12:30 AM
Monday
10:30 AM - 12:30 AM
Tuesday
10:30 AM - 12:30 AM
Wednesday
10:30 AM - 12:30 AM
Thursday
10:30 AM - 12:30 AM
Friday
10:30 AM - 12:30 AM
Saturday
10:30 AM - 12:30 AM
Sunday
10:30 AM - 12:30 AM
About
O·D Wellness, named after its founder Ms. Oudi, has been established since 2012. Building on the belief and respect to the oriental culture of health and wellness, through deeper studies and research has led O·D Wellness to develop its own distinct culture of “Science, Joy, Health & Benevolence”. This unique culture is the catalyst for O·D Wellness to further establish its brand. In 2007, through franchising, O·D Wellness began its path to expansion. O·D Wellness, through the engagement of professional consultancy services have established an immaculate blueprint that enabled chainstores to be opened rapidly. To date, O·D Wellness operates more than 30 stores directly and more than 100 stores through franchisees. O·D Wellness have also successfully expanded into several oversea markets including the USA, Singapore and Japan with Australia also in the pipeline. O·D Wellness expresses its gratitude through a multitude of projects and activities that contribute back to society. Examples include funding for the Hope Project as well as other charity events and a variety of volunteer work. In order to ensure only services of the highest standard are made available to the public for consumption, O·D Wellness had set up and currently runs its own vocational and technology school with the aim of providing knowledge and transfer professional skills to its personnel and business partners.
Suggested duration
1-2 hours
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3.0
9 reviews
Excellent
4
Very good
1
Average
0
Poor
1
Terrible
3

Peishan
1 contribution
Terrible service
Oct 2020 • Solo
It was my birthday on 1 Oct 2020 - I was keen on foot reflexology so I booked for a 3pm session for my friend and I.

I called in to the Neil Road branch at 10.23am and was assured that there was space available for 2. However when I arrived for the appointment at 3pm, I was told that there were no masseurs available for our foot reflexology session. Somehow even though my mobile number was on the appointment list (with a x2 next to it), the appointment was not logged onto the computer system. The lady over the counter even proceeded to ask if someone had indeed answered when I called - knowing that my number was already on the appointment list. She then informed that the next available session was at 4.45pm - way too late.

As it is my first time visiting your establishment, this is a sorely disappointing and distasteful experience. Notwithstanding the fact that it was my birthday, my friend had rushed over from her earlier appointment to accompany me for the foot reflexology session. Granted, your service staff apologised but she was clearly tactless in suggesting that no one had answered the phone when I called, even though my mobile number was clearly listed.

The service staff offered me a free massage session for my friend and I but I have not heard back from you for any confirmation. I was also told by the service staff to email, but my email to you did not get through. It’s been 3 days and no one has reverted so far.

In light of the abovementioned, I would appreciate if you could provide an explanation for what went wrong and how the booking could have been messed up. Your level of customer service can certainly be improved as well.
Written October 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nina
1 contribution
Nice place, bad massages
Apr 2019 • Solo
They used a lot of force during the massages session. Its hurting my skin so badly more like enduring session. This is a bad place for massages, zero level of relaxing.
Written April 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Krishna Z
1 contribution
Booking messed up
Sep 2018 • Family
Incompetent staff. Made bookings for 3 people. Repeatedly say 3 people. When we reached there at the agreed time, our booking was made for only 2 pax. So bad
Written September 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

crowriverman
Twin Cities125 contributions
Gentle and relaxing massage
Oct 2017 • Solo
The front desk receptionist was courteous and processed me very quickly and my massage started promptly after that. I had a one-hour full body massage and the masseuse was gentle but very effective. It all went by far too fast. My massage is normally $59 but I received a first time discount of $10. I would definitely return.
Written October 7, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sunbeamrn
Singapore, Singapore346 contributions
For the charges , this place is worth the money.
Jul 2015
This place is very reasonable priced for the service.
I had a 1 hours body message for 50SGD.

The experience was good from the time I walked in to I walked out.
The whole place was peaceful with very smoothing music playing.

The counter service was polite, although i was very late for the appointment. They called and asked if i can make it and offer to give me another slot if i cannot make it.

The masseur was well trained. i can see that each one go thru the same procedures like clockwork. So it means that in terms of technique , any one they offer would be the good.

In terms of personal preference, then it will depends on the masseur that can understand the customer and applied enough pressure to meet the need.

They also don't hard sell their package, which is a plus point.

I would return again in the future.
Written August 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Abcdefgh1234567
2 contributions
If you pay peanuts, you get monkeys.
Feb 2015
The receptionist mentioned that it's common for them to have masseur (male) doing a body or back massage for female customers, and in fact most female customers requests for it. From my personal experience, this is not a common sight and definitely not a pleasant visit for me. Alternatively, you can keep your clothes on for back massage.
If you do mind, request for a masseuse (female). Otherwise, they will assume you're good with masseur (male).
Last but not least...If you pay peanuts, you get monkeys. Service is somewhat the same as what you get from the massage house by the streets or beaches of Thailand, so you're probably paying for their expensive rent in that location and the decor.
Written February 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chantelle24
Brussels6 contributions
Excellent tranquil setting and great masseurs
Jan 2015 • Solo
lived in SG 5 years and this haven in Upper East coast road is among the best I've tried so far...they focus well on pain points / areas. My husband loved it too.
Written January 7, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

gmunro
Sydney, Australia252 contributions
The service levels and ability of the staff are amazing
Oct 2014 • Solo
We stumbled over this haven quite by accident.

On our first visit we availed ourselves of their special (30min back massage & 45min foot massage). It was brilliant. The place is peaceful and tranquil; the staff both polite and helpful and the masseuses brilliant.

So back for another session 2 days later - this time a 60min full body massage to die for.

Would not hesitate to recommend this place and next time we are in Singapore, we will DEFINATELY renewing our brief acquaintance.
Written October 16, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Caroline F
Tashkent, Uzbekistan33 contributions
Haven of wellness
Aug 2014
Very attentive staff who ensures individual care and healing for each customer. Special details such as tea and heat pack under the back to maximize comfort. Customers have the opportunity to rest after the massage if need be. Well located in the Chinese quarter in a touristy area. Not expensive and the atmosphere of the place is very condusive to wellness. Went 3 times within a week for foot massages and the result of the work was clearly felt. Highly recommended when visiting Singapore for an authentic experience of Chinese medicine.
Written August 6, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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