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Review Highlights
The Worse and disgusting customer service attitude

The worse experience at Bedok outlet Called beforehand about the colour of my product and went... read more

Reviewed October 11, 2018
Singapore, Singapore
Very unethical

I went back to replace a faulty memory card and was told that they had one available. I get there... read more

Reviewed June 19, 2018
Read all 19 reviews
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Traveler Overview
  • Excellent15%
  • Very good0%
  • Average10%
  • Poor10%
  • Terrible65%
Oct 11, 2018
“The Worse and disgusting customer service attitude”
Jun 19, 2018
“Very unethical”
Parisilk bills itself as Singapore’s premier neighbourhood electronic goods discount store, and the company really does pride itself on selling affordable IT and digital items.
15A Lorong Liput Holland Village, Singapore 277730, Singapore
Bukit Timah
+65 9640 9667
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Reviews (19)
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1 - 10 of 18 reviews
Reviewed October 11, 2018

The worse experience at Bedok outlet Called beforehand about the colour of my product and went down for collection. Upon purchasing the product, I have asked them to open up the box and to check but was reassured by one of the staff. So, I...More

Date of experience: October 2018
Thank ahboy
Reviewed June 19, 2018

I went back to replace a faulty memory card and was told that they had one available. I get there and the replacement is a generic non branded version of what I bought. Furthermore, they raised the price and charged me a premium for the...More

Date of experience: June 2018
1  Thank AdrianO876
Reviewed February 17, 2018

This is not a travellers shop. Not suitable for tripadvisor forum. This is a boutique electrical and electronics shop that offers prices as competitive or better than Mustafas. (Washing machines and driers, toasters, TVs, Vacuum cleaners). If you know what you want - you will...More

Date of experience: January 2018
Thank NigelY51
Reviewed January 27, 2018

bought a water heater from them. you can read customers' rants online and on their FB, though they tend to delete it. Their items might not be brand new, my water heater came with NO WARRANTY CARD. They charge $50 for installation, but when the...More

Date of experience: January 2018
Thank CranberryT
Reviewed November 29, 2017

Bought several anti-mosquito lamps - spent about $200 on them in total. Two of them stopped working but shop would not refund or even exchange. Luckily the supplier was helpful but the staff at Parasilk were rude and unhelpful. Also all the lamps had the...More

Date of experience: October 2017
1  Thank sarahvix
Reviewed November 28, 2017

I went to Parisilk this afternoon with a plan to buy 3 appliances worth more than SGD 1K combined- a Zojirushi Rice Cooker, a Dyson V8 and a printer. When I got there, no one was attending to me as they were busy with other...More

Date of experience: November 2017
2  Thank Rina121109
Reviewed August 24, 2017

It's just awful. I've called them 3 times and have had to give my phone number SIX times (i'm not exaggerating). Every department I'd be transferred to would make excuses as to why my order hasn't been processed and they keep asking for my number...More

Date of experience: August 2017
1  Thank cthh1977
Reviewed July 22, 2017

First time @ Parisilk Holland Village today. Was hesitant to visit their store due to the reviews given about their bad customer service at first. Went there to purchase a KDK P40US Gold Fan and was served by one of the bosses Kevin. He was...More

Date of experience: July 2017
Thank danyconall
Reviewed May 2, 2017

We were regular patrons of this store and their other outlet at Sembawang. Service in the past were excellent especially from one of the bosses and we had recommended countless friends and overseas visitors to their stores. However, of late their service standards has plummeted...More

Date of experience: May 2017
2  Thank CJH112
Reviewed December 28, 2015

Visited their Sembawang Road outlet. I usually alternate between Parisilk and Luck Store for my purchases. This trip to Parisilk, I didn't buy anything yet, but I already felt horrible. As I parked the car and walked in, one of the employees nodded his head...More

Date of experience: December 2015
3  Thank lcube2015
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