H&M
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Swedish high street label H&M delivers fashion at the best possible prices, at its first Southeast Asian store in Singapore.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles56 reviews
Excellent
13
Very good
17
Average
12
Poor
3
Terrible
11

LUVBALIBEACH
Singapore820 contributions
3.0 of 5 bubbles
Jul 2018 • Friends
This is one of the brands i like to visit, bought some denim jackets and jeans.
They are always on sale but quality is not too good. Even though some of the floral ones look good but the material is not as good as Zara clothing.

However, when on sale, it is very cheap like $5 to $20 a piece. The shoes are hard so may not be comfortable. If u want budget item, this is a good place to shop.
Written July 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Indreshpuvi
Colombo, null, Sri Lanka2 contributions
3.0 of 5 bubbles
Dec 2014 • Family
H & M is one of my favorite stores and i like the selection however they did not advise me with regards to GST and as a result i could not get the GST result. as tourists we depend on the advise by the respective shops. i feel that none of the people at the store had the knowledge with regards to GST refunds
Written January 2, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mohit Kapuur
New Delhi, India78 contributions
4.0 of 5 bubbles
Dec 2018 • Family
I found this store after window shopping on orchard road and entered and saw very exciting after sale prices and got a few stuff.
One can go and shop there
Collection is amazing
Written January 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jillian B
Belfast, UK4 contributions
1.0 of 5 bubbles
Apr 2024 • Solo
Absolutely rude and Unprofessional staff. Returned a faulty jacket my daughter had bought from Victoria square, Belfast and man named Terry told me to buy another if I wasn’t happy. His hygiene was atrocious and was handling my white coat with sweat pouring from his face and dirty fingernails. I asked him to replace jacket with another and was told to leave store and wash my mouth out as I commented on his hygiene. Impossible to speak with store area manager and each time I call the shop they hang up laughing. Never again. Need better staff and more manners. Avoid if possible as shocking when trying to return an item.
Written May 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

twister008
1 contribution
1.0 of 5 bubbles
Feb 2015
I have a very bad experience with one of the staff in this branch. His attitude is way too rude for a loyal customer like me.
Written February 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Selena
1 contribution
1.0 of 5 bubbles
Nov 2019 • Solo
Hi,
Please be wary of H&M for payment I have made but no orders received.
I have already made payment of $185.44 but no package received for the 2 orders placed on 7 Nov 2019.
Though it has stated delivery when I searched under my H&M app but I did not receive at all.
Where have the parcel gone? Can you please refund me the amount $87.67+$97.77=$185.44?
As this is my first time placing order with H&M and it has been a bad experience cos 2 package not received and it costs me $185.44 which will meant for my Rome Trip for the sweaters that I bought:
And it has proved that I did not received the packages cos if I do, it should been signed as acknowledge of receipts.
If I do not hear anything from H&M by this Wednesday, shall bring the case up to credit card company as well as CASE which also include published on H&M website for all customers to be aware of how bad service and irresponsible of H&M!!
Written November 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Meme m
Singapore, Singapore1 contribution
1.0 of 5 bubbles
Jan 2017 • Family
it was a horrible experience at the kids section cashier. Another Cashier insulted my son in Chinese to her working colleague attending to us. She said "her son can't sit on our work stool, hi does he think he is - he thinks dis is his house or way." By the way my son is on 7yrs and was having sudden hyperthermia at that point of time and I was already leaving but we wanted to make that purchase any way. my hubby was so upset and blasted the lady back in English saying we understand what your saying and dat he thinks it's very rude. He said u should wait for us to leave at least before talking about is in your language. We are Singaporeans and it's a huge mistake to underestimate your customer. She's a young Chinese girl and she is not good working in your store. she doesn't have the education and the customer service ethics to be working in an international and renowned fashion store like H&M. We are extremely unhappy and the ashiers colleague should be sacked right away for such lousy cashiering attitude. It's obvious she hates her job otherwise she wouldn't behaved in that manner. She doesn't need training she just need to find a different kind of working place where only Chinese ppl patronise. It's very shameful for H&M to have this kind of racists workers working for you. H&M Orchard Pls investigate.
Written January 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dream61634056239
2 contributions
1.0 of 5 bubbles
Dec 2023 • Friends
This was a uniquely awful experience, firstly ah The advertisements show very nice pictures of the T-shirt it is neat and not crumpled at all. But for some F'ing reason, the t-shirt was crumpled, stretched, and had someone's sweat on it. Like HELLO, have some service standards lah. I would rather go to uniqlo or Shein la.
Written January 23, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Magic pie choco88
3 contributions
1.0 of 5 bubbles
Dec 2021 • Family
Terrible service....i like the clothings n shoes have quality but the ladies staffs are quite rude and yet i am a regular last time.so i know..They never smile and always stare at customers as if judging and never seen to appreciate or say thank you pls do something especially the staff at the kids section so rude to stare and doesnt show professionalism and bad attitude. Also they are not gentle to the clothes like just chuck it in plastic bag as if hurry to chase us...i hope their management do something...as it creates a bad impression ...
Written December 31, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kim
1 contribution
1.0 of 5 bubbles
Oct 2019
staff is rude and literally never smiled when we do payment. Staffs there treats customers as if we are a burden to them. Is this the customer service standard ?
Written October 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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