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Address: 50 Tanah Merah Ferry Road Tanah Merah Ferry Terminal, Singapore 498833, Singapore
Phone Number: +65 6542 4369
Website
Description:

Bintan Resort Ferries is a ferry operator with regular ferry services...

Bintan Resort Ferries is a ferry operator with regular ferry services between Singapore (Tanah Merah Ferry Terminal) & Bintan (Bandar Bentan Telani Terminal) in Riau Island, Indonesia. Our fleets of catamarans are fully certified according to marine safety standards and equiped with high tech navigation and engineering monitoring & stability features thus allowing a smoother ride at sea.Apart from Economy Class, passengers can experience our premium service on Emerald Class and enjoy a suite of privileges including use of Emerald Lounge.

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TripAdvisor Reviewer Highlights

Read all 116 reviews
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  • 24
    Excellent
  • 38
    Very good
  • 5
    Average
  • 6
    Poor
  • 2
    Terrible
Hassle free lounge

Just pay 25 Hkd more per sector, you have a sofa seating area to have a rest. Wifi to get online, television, coffee, tea and juice. Ex- Bintan, can even do the immigration... read more

4 of 5 bubblesReviewed September 18, 2016
954hungg

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116 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Brighton, United Kingdom
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We used the Emerald class service. All very nice and easy. A great way to start your island visit experience Lovely staff

Helpful?
Thank Dontuaca
Chennai (Madras), India
Level Contributor
36 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed October 30, 2016 via mobile

Despite of the ease to travel to, and the nice location, I cannot say that Bintan lagoon Resort impressed me. Stinking old and damp rooms, unavailability of promised complimentary activities and slowest possible service staff makes it difficult to like this place. The only decent activity for kids required cocks to be worn which was nowhere mentioned while booking and... More 

Helpful?
Thank Amvar11
Manila, Philippines
Level Contributor
99 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed October 9, 2016

This is where you will go when you plan to go to Bintan, Indonesia from Singapore. Went there right after arriving from Changi International Airport. The station I think, has minimal store where you can purchase food while waiting for our trip.

Helpful?
Thank Gorgeousdb
Level Contributor
148 reviews
86 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed September 18, 2016

Just pay 25 Hkd more per sector, you have a sofa seating area to have a rest. Wifi to get online, television, coffee, tea and juice. Ex- Bintan, can even do the immigration stamp at the lounge. Very convenient.

Helpful?
1 Thank 954hungg
Melbourne, Australia
Level Contributor
257 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 128 helpful votes
2 of 5 bubbles Reviewed September 17, 2016 via mobile

The ferry itself was fine and we travelled emerald class which is worth it. I had a brand new and expensive suitcase. When we arrived back in Singapore they had smashed the lock open (TSA approved lock) and in doing so had smashed and ripped off the zippers for both the main Ng section and the front pocket. I was... More 

Helpful?
Thank adventuregirl1968
Riyadh, Saudi Arabia
Level Contributor
64 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed September 15, 2016 via mobile

We used it because it was the same price for both sea and air but sea travel was first class sitting area was comfortable and big seat You are out of luck of you can get sea sick easily On our way back there was heavy rain The reception was great they do all the immigration stuff for you all... More 

Helpful?
Thank Mohammed H
Singapore, Singapore
Level Contributor
17 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 5, 2016 via mobile

We went to Bintan via Bintan resort ferries. The boat was well organised with a little bar for passengers on the ferry. Although there was a kind of smelly smell while entering the ferry, everything went smooth, Thanks to the wonderful staff and the rest of the team who made this experience a enjoyable one.

Helpful?
Thank Experience5270
Singapore, Singapore
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 5, 2016 via mobile

We have travelled 3 times on Emerald Class now and have always found it excellent. Definitely worth the upgrade especially when travelling with small children. Service is good enough in Economy but many passengers are extremely impatient - pushing and shoving and cutting in line which makes for a stressful experience.

Helpful?
Thank Hazellini
Preston Lancashire
Level Contributor
113 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed September 2, 2016

The whole outfit worked like clockwork, check in, boarding, comfort and disembarkation. The boats were clean and tidy. surpassed my expectations.

Helpful?
Thank hideh0
Sydney, Australia
Level Contributor
75 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 26, 2016

Flew into Singapore early afternoon (circa1pm) on international flight so had booked the 5pm ferry to Bintan. Was able to clear Chang airport very quickly thus when we arrived at the BRF terminal at 1.40pm expecting to still be checking in for the 5pm ferry butyl we were very pleasantly surprised to be asked if we wanted to go on... More 

Helpful?
Thank Greg W

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?