Thank you very much for your feedback, we really appreciate this, and see this as a constructive one.
And thank you for taking your time to give,
As for the guides and crew, we are constantly giving them training and evaluation after the trip, with regards to what we can do better in the future trip - and this feedback of yours will help us in looking at those parts of the trip we need to improve.
As for the supply and mainly the rum you mentioned, we will consider including it in our future trip,
As for the food, please be more specific, because we are serving only the freshest seafoods that we can get from around the island - and vegetables too , were you looking for something specific? So, this we can work out next time on our food menu,
As for INEDIBLE, I can assure you that, whatever goes to the plates of our travellers during the duration of the TRIP are all EDIBLE and EATABLE. The last thing we want you to have is an UPSET STOMACH.
As for the PRICING, we priced our products according only to the allowed pricing setup by the LOCAL Government - meaning all PRICES are controlled and we follow GUIDELINES in pricing.
The MONEY goes straight to the people working with us, not the just the TOUR OPERATORS, but everyone in the island - the boatman, the guides, the stores, the government - that is why it goes straight helping the local livelihood. Of course as an operators - we are part of the income chain.
As for the VAN SHARING, it was clearly stated in our website that all transportation is SHARED (and we are using local van operators services which part of your payment goes to), and that you will be sharing with other passengers, UNLESS you pay more for a PRIVATE VAN.,
We are curious, why you choose us instead of the other tour operators?
Thank you and once again, we appreciate your FEEDBACK and will use it to improve our operations better.