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Review Highlights
Worst service provider

This is only place we were cheated in Indonesia ... We took their return ticket from Named to Gili... read more

Reviewed May 23, 2018
Rajkot, Gujarat, India
via mobile
Terrible, rude operator who abandoned us on the wrong island.

Like others here these guys provided a terrible service. We purchased tickets in April from Gili... read more

Reviewed April 25, 2018
via mobile
Read all 146 reviews
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Traveler Overview
  • Excellent8%
  • Very good19%
  • Average19%
  • Poor10%
  • Terrible44%
Jul 26, 2018
“Best service”
Jul 8, 2018
“"Absolutly was Nice Trip "”
Amed Beach | Abang, 80852, Indonesia
+62 623 6323482
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Reviews (146)
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1 - 10 of 66 reviews
Reviewed July 26, 2018

I booked the ticket thru the place we should stay on Gili M. From first day it worked out perfectly. Kuda even arranged pick up on our hotel to the harbor in Amed where we should be sailed to Gili T and the Meno afterwards....More

Date of experience: July 2018
Thank Maria C
BaliResident, General Manager at Kuda Hitam Express, responded to this reviewResponded July 26, 2018

Dear Guest, thank you very much for the positive feedback. We are very sorry for the disruption to your holiday due to bad weather but are delighted that you got to discover other parts of Lombok instead!

Reviewed July 8, 2018 via mobile

The experience was Amazing I booked the ticket from small tourist information in gili t, the trip not look like people saing on reviews not bad at all dor me it's fine, kuda hitam express is nice boat it's speedfull verry fast with 5 angine,during...More

Date of experience: July 2018
Thank NyomanU6
Reviewed July 6, 2018 via mobile

I went to Gili T from Amed with kuda Hitam Express. when I arrived on Gili T I had forgotten my wallet in the boat. I asked every office that there was on the island but I didn’t remember the boat’s name so the next...More

Date of experience: July 2018
Thank Grau C
Reviewed May 23, 2018 via mobile

This is only place we were cheated in Indonesia ... We took their return ticket from Named to Gili T and return from Gili T to Amend. I knew this is not good operator to go with but I was choiceless as another operator was...More

Date of experience: May 2018
1  Thank Ca_Tanmay
Reviewed May 12, 2018 via mobile

We, a group of 7 people, booked a group ticket from Amed to Gili T and a return ticket form Gili Air to Amed. However, after we arrived, two of us wanted to stay in Gili T and be picked up there - but we...More

Date of experience: May 2018
Thank Elif4434
Reviewed April 25, 2018 via mobile

Like others here these guys provided a terrible service. We purchased tickets in April from Gili Meno (smaller of the Gili islands) to Amed. We confirmed on the email (we have records) that the boat picked us up from Gili Meno and would drop us...More

Date of experience: April 2018
1  Thank Gilesfreeman
Reviewed April 4, 2018

We booked the fast boat to Padang Bai, including a shuttle from Padang Bai to Sanur. Not only did our ticket specifically say "Padang Bai > Sanur", but we confirmed with him multiple times verbally as well. HE LIED. The boat actually took us to...More

Date of experience: March 2018
1  Thank NitaBonitaVida
Reviewed April 3, 2018 via mobile

Good on time, very nice people! Lovely we could sit on the roof where we met nice travelors! Go and sit on the roof when tou don’t care tou get wet. We loved it! Thank you boat crew!

Date of experience: April 2018
Thank Jorge C
Reviewed March 9, 2018 via mobile

We booked a boat to Padang Bai and car to the Airport they send us to Amed instead and put us in a car to drive to the Airport. Lucky we had 3 hours planned buffer, otherwise this company would have made us miss outlr...More

Date of experience: March 2018
Thank Torben S
Reviewed January 2, 2018 via mobile

We got this boat which was cramped and late from Gili T to Bali. It stopped at Gili Air and Lombok which we were never told would happen but were perfectly fine with, however it stopped for ages at each place for absolutely no reason...More

Date of experience: January 2018
Thank Freya R
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