Citybus

Citybus, Hong Kong: Tickets, Tours, Address, Phone Number, Citybus Reviews: 4/5

Popular mentions

4.0
173 reviews
Excellent
55
Very good
84
Average
23
Poor
4
Terrible
7

BradJill
Hong Kong, China139,247 contributions
One of the three major bus operators in Hong Kong
Nov 2021
There are three major bus operators in Hong Kong including CityBus which has extensive coverage of Hong Kong Island as well as longer Cross-Harbour routes into Kowloon, New Territories, City One (Sha Tin), Tung Chung, Disneyland and Hong Kong International Airport (North Lantau). Along with KMB and NWFB, CityBus plays an important role in providing much needed daily transportation for millions of people daily around the city.

For the most part, Hongkongers and visitors to the city focus first on the bus route they need, not which bus company is providing the service. This is primarily because the service experience is fairly similar between the main bus operators. Rates are reasonable and fixed, payments are made with your Octopus Card (or dropping exact change in the till), schedules are published, updated, frequent, regular and predictable. While at times buses can be running a few minutes late, for the most part, buses in HK are very timely compared to most cities around the world.

Unfortunately, buses can be very crowded in Hong Kong, because honestly speaking they are cheap and provide good service. This is particularly the case with popular routes, where you can often see huge queues of awaiting passengers. Seats are designed for Hong Kong people, not tall Western men, this means somewhat uncomfortable journeys for your legs if you are a taller passenger. Airport bus routes use buses with large interior compartment space for luggage. Otherwise, be ready to hold whatever bags you have in your lap on shorter journeys around the territory.

Most buses have electronic boards telling which stops are coming up. Similarly, terminus and roadside bus stops have English and Chinese language making it easy understand and use. Further, routes and stops are well updated on mobile apps like Citymapper HK, making it rather simple to use the major bus lines while you are out and about in the city these days. Lastly, you can use the bus website to look up Citybus routes and whatever other relevant information you might be looking for. Note: Citybus was taken over by Templewater Bravo in August 2020. They also own and operate NWFB as well.
Written November 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

J Steiner
Hong Kong, China201 contributions
Awful
Aug 2020
This is the only form of HK public transportation that I hate. Unreliable, cramped, dirty and subject to traffic delays. I try to avoid it all costs.

In the rain, it's crowded and you have to wait for several buses. Not worth it at all. Opt for the minbus instead as it is cheaper and you are guaranteed a seat.
Written September 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CTC
Montreal, Canada3 contributions
Cityflyer - Much better and value for money than the Airport Express train
Jan 2020
Buses in Hong Kong are clean, comfortable and affordable. For those getting into the city from the airport, I would highly recommend using the Cityflyer bus services instead of the Airport Express train. The Cityflyer buses are much cheaper (HK$40 compared to HK$110 for the train) but still speedy. The train is fast but unless you are staying in hotels around the train station, there's a high chance that buses would swift you to your hotel faster as the train stations are quite far from the urban core. There's English announcements on hotels nearby played on board so you will be sure of which stop you should get off.
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Maree B
1 contribution
A21 from airport to Kowloon
Feb 2020
Catching Bus A21 from the airport to our hotel and back again was so easy. Cost is HK$33 one way or HK$55 return and you can use your octopus card. Plenty of storage room for your luggage and there is a TV screen showing which stop you are at and how many minutes to each stop in english.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Amanda
Valencia, Spain373 contributions
A21 Airport bus to Diamond Hill station Excellant!
Mar 2019 • Couples
When you have your cases and before you leave the airport find the desk to buy a rechargeable bus/metro card. If you are over 65 you are known as an elder and the fates are considerably reduced. If you don't take this avenue your fare will be much more expensive
On boarding the bus there are racks for luggage and the stops are show on several screens around the bus. Nice modern spacious buses and definitely the easiest and most economical way to reach Kowloon.
Written July 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mabeline88
Singapore, Singapore33 contributions
Value for money
Jul 2019 • Couples
Good alternative if you are not pampered. My boyfriend and I took the A21 bus for almost 16 to 17 stops. Very smooth journey with no jam. Lots of places for lugguage to place while we commute. Enough space for almost 30 baggage. Display of stop names in english is available on monitor, makes you feel very safe. 16 to 17 stops took us almost 35 to 40 mins. Payment can be make by octopus pass.. not necessary to get tickets.
Written July 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Isak B
21 contributions
Cheap and convenient
Jun 2019 • Business
I used to take the hkk express train thinking that it was the fastest way. But the time you spent to walk to the train and afterwards to the shuttles for the Hotels and the waiting time etc makes it almost longer that the bus itself. The train is 115 hkk dollars and the bus is only 40 and passes closed to many major hotels just need to ask the nearest one to yours(there is an information desk) before you take it. Comfortable with reasonable budget
Written June 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jb_c
Metro Manila, Philippines180 contributions
Efficient
Jun 2019
On time and safe. Drivers are professional and the bus clean. Get an octopus card for easy tap upon boarding. I usually take the second level for a better view of the city. Just like having a city tour.
Written June 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sunshine And Robins
Makati, Philippines193 contributions
Smooth ride from airport, rollercoaster like going back
Apr 2019
It’s a cheap alternative to the airport express. You get to maximize your payment of HKD55 (round trip tickets). Seats are comfy and you have a viewing monitor at the upper deck so you can check on your suitcases.

From airport to Mong Kok, ride was smooth. Going back though, the bus was full, so we had to stand. The driver drove fast and some of the suitcases were getting thrown on the floor.

I will still take this transpo on my next trip.
Written April 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Naresh R
Hong Kong, China1 contribution
Poor bus schedule management
Mar 2019
Poor bus schedule management......
This bus never comes on time there is always delay in bus schedule timing
Written March 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 56
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing