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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
4.0
178 reviews
Excellent
55
Very good
86
Average
25
Poor
5
Terrible
7
nolny
Hat Yai, Thailand1 contribution
Oct 2023 • Family
We arrived at Hong Kong airport about 1.45 am. We did not want to go to town by Taxi so we want to purchase the Octopus cards for N21 city bus. But Airport Express counter was closed and 7-Eleven shop can sell octopus card only in the morning!! We asked an airport officer and she insisted that no octopus card available at that time. We walked to N21 bus stop and found another visitor who had the same problem, she had no credit card and she had only 50 HKD note and the bus fare is 23.8 HKD so she asked us for a change. We suggested her to buy something at 7-Eleven. We ourselves had to use VISA card for the bus. There is another problem, one VISA card can use only once on that bus so we needed 3 VISA cards.
Written October 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J&S_Singapore
Singapore, Singapore4,332 contributions
Jul 2023 • Family
We used to take the Airport Express direct to Kowloon station but some services were disrupted during the Covid, and we find ourselves taking the A21 a first time .
From Arrival hall we walk the slope down to Level1 and the Bus stops are just another 5 mins away. It is a 30 mins interval bus service but a q forms quite readily. Surprised there allow the use of credit cards so I used by loaded Youtrip card for payment! These airport services will have racks to hold the luggage unlike those running the normal passenger transport in the City. The journey was smooth and we alight at Man Ming lane to our Hotel.
We have also taken Citybus another occasions as we traverse the City & the Suburb. Mostly efficient and good experience.
From Arrival hall we walk the slope down to Level1 and the Bus stops are just another 5 mins away. It is a 30 mins interval bus service but a q forms quite readily. Surprised there allow the use of credit cards so I used by loaded Youtrip card for payment! These airport services will have racks to hold the luggage unlike those running the normal passenger transport in the City. The journey was smooth and we alight at Man Ming lane to our Hotel.
We have also taken Citybus another occasions as we traverse the City & the Suburb. Mostly efficient and good experience.
Written August 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J Steiner
Hong Kong, China201 contributions
Aug 2020
This is the only form of HK public transportation that I hate. Unreliable, cramped, dirty and subject to traffic delays. I try to avoid it all costs.
In the rain, it's crowded and you have to wait for several buses. Not worth it at all. Opt for the minbus instead as it is cheaper and you are guaranteed a seat.
In the rain, it's crowded and you have to wait for several buses. Not worth it at all. Opt for the minbus instead as it is cheaper and you are guaranteed a seat.
Written September 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda
Valencia, Spain375 contributions
Mar 2019 • Couples
When you have your cases and before you leave the airport find the desk to buy a rechargeable bus/metro card. If you are over 65 you are known as an elder and the fates are considerably reduced. If you don't take this avenue your fare will be much more expensive
On boarding the bus there are racks for luggage and the stops are show on several screens around the bus. Nice modern spacious buses and definitely the easiest and most economical way to reach Kowloon.
On boarding the bus there are racks for luggage and the stops are show on several screens around the bus. Nice modern spacious buses and definitely the easiest and most economical way to reach Kowloon.
Written July 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mabeline88
Singapore, Singapore37 contributions
Jul 2019 • Couples
Good alternative if you are not pampered. My boyfriend and I took the A21 bus for almost 16 to 17 stops. Very smooth journey with no jam. Lots of places for lugguage to place while we commute. Enough space for almost 30 baggage. Display of stop names in english is available on monitor, makes you feel very safe. 16 to 17 stops took us almost 35 to 40 mins. Payment can be make by octopus pass.. not necessary to get tickets.
Written July 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bill C
Vancouver, Canada4,282 contributions
Jun 2018 • Solo
The A11 Airport Bus is a very convenient and inexpensive way to travel from Hong Kong Airport to Hong Kong Island and from Hong Kong Island to the Airport. Depending on traffic, it takes about an hour to reach the Causeway Bay area on Hong Kong Island from the Airport. It’s best to plan ahead and check the bus route to see which bus stop you need to get off at.
The bus is a double-decker with luggage racks on the first level. Bus is air-conditioned with comfortable seats and free wi-fi. There are video screens showing the coming stops with associated hotels.
Cost is HK$40 and bus accepts the Octopus card.
The bus is a double-decker with luggage racks on the first level. Bus is air-conditioned with comfortable seats and free wi-fi. There are video screens showing the coming stops with associated hotels.
Cost is HK$40 and bus accepts the Octopus card.
Written July 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bj L
Surfers Paradise, Australia1,322 contributions
May 2018 • Friends
The Citybus is a quick cheap and convenient method to get from Hong Kong International Airport to Honk Kong Island Kowloon and other areas.
The bus is cheap, offers free on board wi fi and runs regular services fro the airport to a variety of destinations.
The No.11 bus takes you to Sheung Wan Central Wan Chai and Causeway Bay. It takes about 35 mint to Wan Chai and there
The cost to Wan Chai is $40HK Dollars and you can pay cash, (correct money as no change given), or use the Octopus Card
This is the cheapest method of getting to and from the International Airport.
Reasonably good value for money and convenient.
When you walk out of the arrivals hall follow the signs to transportation and then turn left and walk down the concourse until you see a big sign and a serious of bus bays which are clearly marked. There you board the bus you require and there are areas on the bus to store your luggage.
The bus is cheap, offers free on board wi fi and runs regular services fro the airport to a variety of destinations.
The No.11 bus takes you to Sheung Wan Central Wan Chai and Causeway Bay. It takes about 35 mint to Wan Chai and there
The cost to Wan Chai is $40HK Dollars and you can pay cash, (correct money as no change given), or use the Octopus Card
This is the cheapest method of getting to and from the International Airport.
Reasonably good value for money and convenient.
When you walk out of the arrivals hall follow the signs to transportation and then turn left and walk down the concourse until you see a big sign and a serious of bus bays which are clearly marked. There you board the bus you require and there are areas on the bus to store your luggage.
Written June 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WildHamish
Nanjing, China113 contributions
Feb 2018 • Family
I really recommend this service especially if you are staying in Kowloon. The only warning I would post is to make sure you have the exact fare, currently $33 HK, as the machines on board the bus for payment do not provide change. This apart, it is a truly impressive service and a good way to save a little. Plus you get to board a double decker which offers great views: this novelty was very popular with our kids. Visible onboard displays constantly update details of the next stop, interchanges, and the names of hotels. Stops have numbers so if you have pre-booked accommodation, ask them what bus to take from the airport and what stop number to use. For us recently we alighted at stop '14' and we literally walked for five minutes to our lodging. The metro does not provide such ease of access. At the airport the bus station is simple to find: a five minute walk from the arrivals lobby in Terminal 1; follow the signage and board your bus or join the queue, but there is a regular service so you are unlikely to wait much more than a few minutes. Onboard there are comfortable seats and plenty of storage space too ... I believe you can also subscribe to a wifi service. For our family of two adults and two kids the cost was $99 HKD as opposed to $300 HKD by the express train. SO highly recommended for families with an eye on the budget!
Written February 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
roaming_kiwi58
Christchurch, New Zealand2,826 contributions
Dec 2017 • Couples
We used the A21 bus service from the airport, at 10pm. The driver was helpful and it was cheap, only costing us HK$33 for the 2 of us to get to our hotel in Nathan Rd. It took 50 minutes. Would use it again from the airport to city.
Written January 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rogery15
Davis, CA16 contributions
Nov 2015
City Bus, New World First Bus and Kowloon Bus are the 3 main bus companies in HK. Bus routes blanket the entire city. It is not as fast as the MTR (subway) but can get you to more places 24/7. The major lines have 24 hours services. A good way to see the city is by riding on the top deck of these buses. My personal favorite is the #15 bus from Central to the Peak which is a more scenic ride than the much touted Peak Tram. The Citybus & New World First Bus app and the Kowloon Bus app are available for download to your phone before you go. They both cover routes of all 3 bus companies and you can choose either English or Chinese in both apps. Both apps allow you to browse by route or from point to point by name or by map which is more useful to visitors not as familiar with place names. You can set your stop on your trip and the app will give you a reminder as you approach your destination.
Written November 26, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa-Marie
Melbourne, Australia91 contributions
I have purchased a return ticket online - A11/A12 to North Point. I need to collect my ticket at the counter at the airport. Do I also need to reserve a seat online? I’m concerned about not getting on a bus at the airport due to crowding.
Travelseries
Sydney, Australia2 contributions
I don't think so, there are trains instead
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Claim your listingCitybus - All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Citybus
- Hotels near Citybus:
- (1.90 mi) Nina Hotel Island South
- (2.20 mi) The Arca
- (1.42 mi) Hong Kong Ocean Park Marriott Hotel
- (3.20 mi) The St. Regis Hong Kong
- (3.30 mi) The Upper House
- Restaurants near Citybus:
- (0.02 mi) The Verandah Restaurant (The Repulse Bay)
- (0.02 mi) Spices
- (0.08 mi) Neighbourhood Coffee (Repulse Bay)
- (0.18 mi) Limewood
- (0.19 mi) Amalfitana Artisan Pizza Bar
Citybus Information
Excellent Reviews | 55 |
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Very Good Reviews | 86 |
Citybus Photos | 165 |