We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 9:00 AM - 11:00 PM
Save
Share
Review Highlights
A fabulous spa day

My friend and I had the most amazing day at the spa to celebrate my birthday. We had full use of... read more

Reviewed July 5, 2018
Alexis-d-f
,
Hong Kong, China
via mobile
Enjoyable experience at Ritz-Carlton Spa

We received a voucher for the 80 minutes massage with the afternoon tea as a gift for our wedding... read more

Reviewed June 23, 2018
baseku
,
Hong Kong, China
via mobile
Read all 81 reviews
60
All photos (60)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent79%
  • Very good13%
  • Average4%
  • Poor2%
  • Terrible2%
Travelers talk about
About
Soaring above the island of Kowloon and overlooking Victoria Harbour, The Ritz-Carlton Spa, Hong Kong redefines luxury and indulgence. Featuring nine lavish treatment rooms and two couples' suites, our idyllic hotel spa boasts floor-to-ceiling...more
Opens in 17 min
Hours Today: 9:00 AM - 11:00 PM
See all hours
Suggested duration: 2-3 hours
Contact
1 Austin Road West | International Commerce Centre,, Hong Kong, China
Yau Tsim Mong District
Website
+852 2263 2040
Top Selling Tours & Activities in and around Hong Kong
from $135.50
More Info
from $142.73
More Info
from $56.40
More Info
from $135.40
More Info
Reviews (81)
Filter reviews
67 results
Traveler rating
53
7
3
2
2
Traveler type
Time of year
LanguageEnglish
More languages
53
7
3
2
2
Show reviews that mention
All reviewsamazing massagethe club loungerelaxing treatmentdeep tissue massageamazing experienceview of hong kongtherapistextractionshkskillsheight
FilterEnglish
Updating list...
1 - 10 of 67 reviews
Reviewed July 5, 2018 via mobile

My friend and I had the most amazing day at the spa to celebrate my birthday. We had full use of the pool and jacuzzi before a lovely lunch in the club lounge. I was surprised with a birthday cake and the champagne was flowing....More

1  Thank Alexis-d-f
Reviewed June 23, 2018 via mobile

We received a voucher for the 80 minutes massage with the afternoon tea as a gift for our wedding anniversary. The atmosphere at the 116th floor of the Ritz Carlton spa was very peaceful. After having welcome tea and relaxation at sauna and steam room...More

Thank baseku
Reviewed June 6, 2018

We came for the "private luxury retreat with a view" couple spa experience with 120 minutes of massage as a celebration for my girlfriend's birthday. It was an absolutely fantastic experience -- we started with a private jacuzzi overlooking Hong Kong from 100 floors high...More

Thank foreignertom
Reviewed April 2, 2018 via mobile

Nice view, caring and professional staff, excellent service. The Ritz-Carlton Spa had given me and my husband the most unforgettable and enjoyable spa experience on our birthday. Thank you Would definitely come and visit again!More

1  Thank cblue_mm
Dorothy W, Manager at The Ritz-Carlton Spa, responded to this reviewResponded April 6, 2018

Dear cblu_mm, Thank you for taking the time to share your experience on TripAdvisor and choosing our spa to celebrate yourself and your husband's birthday. I am glad to hear that you enjoyed the spa experience. Our Ladies and Gentlemen look forward to welcoming you...More

Reviewed March 31, 2018

The Spa treatment was given to me by my son for my birthday & retirement gift. The staff at the SPA was amazing & the service was excellent. To have a spa meal served to you next to the swimming pool with a view of...More

Thank Maui_Girl1958
Reviewed March 31, 2018 via mobile

It’s my first visit ESPA but it didn’t surprise me at all. Therapist has no consistency of what she does. And there isn’t tempo of SPA skills. While my therapist told me the treatment has done with her all of a sudden voice does scares...More

Thank edithlee0121
Dorothy W, Manager at The Ritz-Carlton Spa, responded to this reviewResponded April 2, 2018

Dear Edithlee0121, Thank you for taking the time to share your valuable feedback on TripAdvisor. Please rest assured that your comments are taken very seriously and have been reviewed with the concerned Ladies & Gentlemen. We look forward to welcoming you back in near future!...More

Reviewed March 26, 2018 via mobile

Great view, great hospitality and comfortable private suite. We tried hot stone massage and facial treatment and we felt so relaxed and refreshed. We appreciated how caring the staff and how professional the service were. Wonderful time here.More

Thank maymeiw2016
Dorothy W, Manager at The Ritz-Carlton Spa, responded to this reviewResponded March 28, 2018

Dear Joliday1, Thank you very much for sharing your wonderful experience with us. Rest assured I will share your kind words and comments to Jessie and the Spa team! I am pleased to hear that our service had met your expectation, and Our Ladies and...More

Reviewed March 26, 2018

What a fabulous location! We used the pool at the hotel as well as the spa and the views were amazing. on a clear day, they are the best in HK. Jessie and her team looked after us extremely well, spoiling us on our birthdays.

Thank Joliday1
Reviewed December 10, 2017 via mobile

I had an amazing massage. I loved the ambiance and the service by the staff was incredible. My treatment was worth the money. I took a 50 minutes massage and paid 1400 Hong Kong dollars. I paid an additional 250 for access to the pool...More

1  Thank Jonas R
Dorothy W, Manager at The Ritz-Carlton Spa, responded to this reviewResponded December 11, 2017

Dear Jonas R, Thankyou very much taking time to share your amazing experience received from our Spa. It is with pleasure to read that you enjoyed our facilities and excellent service from our Ladies & Gentlemen. Our Ladies and Gentlemen look forward to welcoming you...More

Reviewed December 6, 2017 via mobile

I always love the spa treatment at Ritz-Carlton and I am a frequent visitor. However, I found that their service standard is deteriorating and I am so disappointed. First of all, the relaxation lounge service was not attentive at all. No hot tea, no refilling...More

1  Thank Harriet W
Pierre P, General Manager at The Ritz-Carlton Spa, responded to this reviewResponded December 6, 2017

Dear Ms. Harriet W, Thank you for your patronage in The Ritz-Carlton Spa, Hong Kong and sharing your review with us. I was disappointed to read that the Spa service and treatment were not up to satisfactions. Please accept my deepest and sincere apologies for...More

View more reviews
Questions & Answers
Ask a question
Sherwyn K
March 13, 2017|
AnswerShow all 4 answers
Response from Pierre P | Property representative |
Dear Sherwyn K, greetings from The Ritz-Carlton, Hong Kong and thank you for your message. Our hotel facilities are open for all in house guests regardless of gender. For further enquires, please do not hesitate to contact... More
0
Votes