HSBC Main Building

HSBC Main Building, Hong Kong: Address, Phone Number, HSBC Main Building Reviews: 4/5

HSBC Main Building
4
About
HSBC Main Building is a headquarters building of The Hongkong and Shanghai Banking Corporation. The building can be reached from Exit K of Central MTR Station and facing Statue Square.
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The area
Neighborhood: Central
When people think of Hong Kong, most imagine movies with famous skyscrapers dominating the skyline. The area widely known as Central is the major financial hub and entertainment district, which truly lives up to the saying, “work hard, play hard.” Bars stay open late into the night and there just happens to be a street party every weekend. Although everything seems to be operating at lightning speed, Central is full of quiet, hidden gems. Nestled between office towers are wet markets and some of the city’s oldest restaurants dating back to the 1960s. Feeling a bit overwhelmed? Retreat from the crowds by exploring beautifully restored historical buildings and even a green oasis of botanical gardens.
How to get there
  • Central • 3 min walk
  • Hong Kong • 7 min walk
Popular mentions

4.0
260 reviews
Excellent
74
Very good
107
Average
63
Poor
6
Terrible
10

Mairwen1
United Kingdom4,950 contributions
The Stephen & Stitt Lions Are Back
Mar 2021
The two large bronze lions that normally guard the front of the HSBC building disappeared during 2020 for repairs but they are now back and re-installed. Their names, Stitt and Stephen were an in-joke in the 1920s. The roaring lion on the left, was named after A.G. Stephen, Chief Manager of HSBC in 1920. On the right is Stitt, named after G. H. Stitt, Manager Shanghai HSBC.
They have been a familiar fixture since the 1930s.Traditionally, people stroke the lions’ paws and noses for luck and prosperity. In fact the lions themselves have been pretty lucky. First, they survived the Japanese invasion during WWII, with only a few shrapnel wounds (you can still see the scars or dents in Stephen’s back). Next they were ripped out and sent off to Japan, earmarked to be melted down for scrap metal. Good timing intervened and the war ended so they narrowly escaped this fate. Even so, they may have still been lost if it hadn’t been for an observant and discerning American sailor who recognised the lions in an Osaka dock in 1945. They were safely returned home to Hong Kong.
Written April 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Peter S
Shanghai, China857 contributions
Horrible bank.
Mar 2021 • Business
Waiting since 4 years to get the account working. Waiting time at telephone every 120 minutes music. They are not organized at all. It is the most horrible bank I have seen in my life.
Written March 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mairwen1
United Kingdom4,950 contributions
Ground-Breaking Building Is Still Impressive
Sep 2020
Along with the Bank of China, this is one of Hong Kong’s most iconic buildings.
They were built at pretty much the same time in the mid-1980s and comparisons were inevitable.
Norman Foster, the HSBC architect had several advantages at the time. Firstly, he had a stonking great budget of HK$5.2 billion (5 times the Bank of China budget). Foster’s only limitation was that the bank had to be “the best bank building in the world”. No pressure then.
Amazingly, Foster hadn’t built outside the UK before and hadn’t built anything over 3 stories. The HSBC building is 44 storeys and was ground-breaking. The main structure consisted of 5 steel modules, prefabricated in the UK and shipped to Hong Kong.
Unlike the Bank of China, you can go inside because the atrium level is a normal bank branch open to the public. The internal structure is equally as dramatic as the outside and it is worth heading up the street level escalator to have a look. You can take photos of the structure but not of the actual banking areas.
If you walk through the open street level, there are a series of panels describing the history of the site and some great old B&W photos, including some showing the original shoreline before land reclamation pushed it right back (hard to imagine that the water used to come right up to this site).
The HSBC building is part of the Symphony of Lights so one of the best views is at night, from the Star Ferry or Kowloon side where you can see light show that plays out on the façade.
NOTE: Disappointingly, the 2 famous stone lions guarding the building are temporarily covered with hoarding while some damage is being repaired.
Written September 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

edwin c
5 contributions
Worst commercial bank
Apr 2020
Recently moved to another country and cancelled all my ongoing contracts (internet, TV subscriptions and HK phone number) which would seem logical - WRONG.

According to HSBC, it would not be possible to change my phone number (in order to access internet banking) via the phone or even via an email. I suggested I attach a copy of my passport and HK ID to verify my identity but this was not sufficient.

Their solution is to write a letter to HSBC and give instructions via that way. It's been 3 weeks now and I've followed up multiple times which includes being being put on numerous holds where I'm, by now, able to hum their holding "tune".

Unfortunately this isn't my first run in with HSBC customer service. I echo the below reviews to say that their customer service is beyond outdated and not helpful. I'm certain that if another bank steps up their commercial banking efforts (maybe enabling easy access to withdrawal of cash given that HSBC seem to have an ATM around every corner in HK) they would be able to convince the majority of current HSBC customers to jump ship and maybe then HSBC will finally tackle a problem that seems long due.
Written April 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jenkle89
Hendaye, France387 contributions
HSBC
Jan 2020 • Couples
It is definately worth visiting this impressive building, you can literally walk through/underneath it and look up into the building. You can ride the elevator up to the 1st floor where there are ATMs. I was really looking forward to seeing the two bronze lions Stephen and Stitt, but unfortunately they were 'boxed up' due to damages.
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

German Perez
Atlacomulco, Mexico4 contributions
Review
Jan 2020 • Business
It is a very nice and professional place to do business with good attention and comfort, I liked the assistant
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jacquim178
London, UK156 contributions
Iconic Building
Oct 2019 • Family
We didn't get to go inside as we visited late at night but we did get to see the famous lions (statues) that sit outside and guard the building and managed to get some photos.

Definitely worth a visit even if it just to look at the building from the outside to say you have seen the main building in the world for HSBC
Written November 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Manish2618
Anantapur, India203 contributions
Great
Sep 2019 • Family
It was a great place which make some so happy and I love the place great to be there I love it please visit
Written September 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Linda K
Port Saint Lucie, FL2,353 contributions
Interesting building
Jun 2019 • Couples
Interesting modernist building -- but even more interesting is that when it was built in 1985 it was waterside and today . . .
Written June 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Raffy F
2 contributions
Need Help! How to go to HSBC Queens road central from Courtyard Marriott Sha Tin
Apr 2019 • Business
Please help where and how to use public transpo from courtyard marriott Sha Tin to HSBC Queens road central
Written April 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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