Sam's Tailor
Sam's Tailor
4.5
11:00 AM - 7:00 PM
Monday
11:00 AM - 7:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
11:00 AM - 7:00 PM
Friday
11:00 AM - 7:00 PM
Saturday
11:00 AM - 7:00 PM
About
In Hong Kong, the reputed home of the 24 hour suit, a visit to Sam's is a tourist must, for VIP's and vacationers alike. Hong Kong's legendary Sam's Tailor is famous world-wide for its unquestioned reputation for quality and discretion - and a clientele seemingly culled from the pages of the International Who's Who. Few of Hong Kong's annual nine million tourists and business visitors have not heard of Sam's. Many make a beeline for its Burlington Arcade premises on Kowloon's Nathan Road (the "Golden Mile" of tat-to-terrific bargains). Sam's is as much an institution in Hong Kong as Macy's in New York or Harrods in London. Its location in one of the smaller territories on earth is no bar to the patronage of kings, queens, presidents, prime ministers and widely assorted glitterati.
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The area
Neighborhood: Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
How to get there
- Tsim Sha Tsui • 3 min walk
- East Tsim Sha Tsui • 7 min walk
Reach out directly
Best nearby
Restaurants
6,957 within 3 miles
Attractions
729 within 6 miles
See what travelers are saying
- SriukcatsDenver, Colorado9 contributionsStill the BestI originally went to Sam's in 2019 and had 2 suit coats made. These are the best coats that I own and decided that next time I go to Hong Kong, I would go back and get more. I came back to Hong Kong again in early September 2023. This time I purchased two suits and two shirts. The whole experience was so easy. My flight landed much later than planned. I texted Roshan via What's App and he kept the store open for me. The whole experience could not have been easier. The measurements only took a few minutes for the pants and shirt. (They had measurements for my coat from my prior purchase). Came back a few days later for a fitting and this time brought two friends. While waiting for my friends fitting , had Sam's Beer which made the time pass quickly. Roshan promised the suits in about 3 weeks. Approximately 10 days later the suits and shirts arrived at my house in the US. As per usual, they fit perfectly and have become my go to place for clothes. Will order a few more shirts online in the next few weeks. Can't say enough good things about Sam's and Roshan. This should be your go to place for suits in the world!Thank you 🙏 so much :)Written September 17, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited September 2023Traveled on businessWritten September 16, 2023
- Jeremy F2 contributionsExceptional Bespoke Suit Experience with Roshan at Sam's TailorFrom the customizations to the quick turnaround and exceptional customer service, every aspect of my tailoring journey was top-notch. Roshan's expertise and attention to detail truly shine in the customizations of my suit. He took the time to understand my preferences, style, and fit requirements, resulting in a suit that feels like a perfect reflection of my personality. The precision in crafting every detail, from the choice of fabric to the intricate stitching, exceeded my expectations. I was pleasantly surprised by the swift turnaround time without compromising the quality of craftsmanship. Despite the bespoke nature of the suit, Roshan and the team at Sam's Tailor demonstrated efficiency and professionalism, ensuring that I received my tailored suit within a timeframe that accommodated my schedule.Thank you 🙏 so much :) I’m so happy u r pleasedWritten November 27, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited November 2023Traveled as a coupleWritten November 21, 2023
- Worlds_of_Wonder339 contributionsStill the place for wonderful tailored clothing.Went 1st b/c of the clientele list and the place's "brand." Returned for the quality. Want a 5-star tailor experience? This is the place. Have obtained shirts, suits, and a tux here. All look and fit great (as you would hope) and they wear well over time. Sam's Beer was a unique twist over past visits, but that was unimportant. The personal attention/good advice (ask for advice; you may get it even without asking!), quality work, and very competitive prices that I received will ensure I go back and they should entice you to go, too. Give yourself time--don't expect the best quality with a rushed order. Give yourself 5 days if you want to profit from the multiple measurements/fittings that do with tailored clothing. So glad this place survived the nuttiness of Covid!Thank you 🙏 so muchWritten February 28, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Traveled soloWritten February 27, 2024
- SerialTraveler6610 contributionsFun and styleI recommend this tailor, who deserves his reputation. Despite the Chinese New Year, they served me with professionalism, speed and efficiency, two suits with a very nice personalized touch and seven shirts. And always the highly welcome added value of fun and good mood!Thank you 🙏 so muchWritten March 1, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Traveled as a coupleWritten March 1, 2024
- Euan C1 contributionPremium suit, good price, attentive serviceI visited Sam's Tailor unaware of the somewhat questionable social media presence that this business has acquired recently. I've got to say, I was relieved at my ignorance since I might have been put off. Instead, I was very pleased with the quality of the three-piece suit I received, its price and the attentive helpfulness of the shop staff. I was looking for a suit I could wear to my wedding in the UK. I had never had a suit tailored for me. Therefore I was glad for the willingness of the shop manager Roshan to explain the various elements of the suit, and the range of options I had open to me. Although I was offered style advice, I was never pressured into a particular choice concerning style or fit. For example, after my first fitting, I tentatively asked for the trousers to be higher-waisted and less slim-fit around my thighs. This request was carried out precisely as I had imagined and I felt like I could have the suit made precisely how I wanted. Although I'm no expert, the quality of the finished product is premium. It feels superior to a similarly priced off-the-shelf suit in the UK. So with the added experience of getting it made for me and it fitting excellently, I felt I was getting very good value for money. I would have rated this five stars had it not been for the shop's odd social media strategy, and the sometimes impassioned exchanges between colleagues I witnessed in the shop. However, the suit itself and the service I received did not disappoint. Neither for that matter did the readily flowing cans of 8.8% beer!Thank you 🙏Written August 14, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited August 2024Traveled soloWritten August 9, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
1,020 reviews
Excellent
849
Very good
44
Average
16
Poor
34
Terrible
77
Ben
6 contributions
Apr 2019 • Solo
I went there to make my wedding suit. The pants was a complete failure. I had to really insist to make them redo it. And even after that it was not good. For my wedding!
The first time I tried it, I saw an issue with the pants and the shirt. They confirmed the issue with the shirt but not the pants. They asked me to keep the shirt and try it for 1 day.
I did it and came back. This time, another guy said that the pants had issue but the shirt was perfect.
They are just trying to sell their suit fast and keep asking “do you live in HK”, I guess to make sure we will not be too annoying. I will not go there anymore and I don’t recommend.
The first time I tried it, I saw an issue with the pants and the shirt. They confirmed the issue with the shirt but not the pants. They asked me to keep the shirt and try it for 1 day.
I did it and came back. This time, another guy said that the pants had issue but the shirt was perfect.
They are just trying to sell their suit fast and keep asking “do you live in HK”, I guess to make sure we will not be too annoying. I will not go there anymore and I don’t recommend.
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hi,
this is the second time you have posted this review. the first time you posted it, it was full of profanity's.
you claim your experience with us happened 11 months ago during April 2019.
if there are any issues with the clothing, please send back to us and we will fix them. this has always been our policy for 63 years and we have never veered from it.
please email me and I will look after you personally.
Written March 7, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AVC_12
London, England, United Kingdom10 contributions
Jan 2021 • Couples
Roshan of Sam’s tailor really looked after us. My girlfriend and I got beautiful tailor made velvet suits. He meticulously helped us craft and design everything we wanted. He’s was patient and generous with his time. There is only one place to go in Hong Kong (or even the world to get this kind of service). Roshan really looked after us, we will definitely go there in the future.
Written February 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott R
6 contributions
May 2022 • Solo
What an amazing experience! I found Roshan on TikTok and loved the work he was presenting to his clients. I’m all the way from Washington state so I asked him how I could get something from him. He told me to go to his website and send him my measurements. So I did and was contacted by him directly the next day for a consultation. Talk about quick and easy. Roshan brought my vision to life and has earned a client for life! Thank you again to you and your team! I can’t wait for my next project!
Written May 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you 🙏 so much :)
Written May 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danielle L
Montreal, Canada1 contribution
Oct 2021
I was immediately drawn by its content when I came across Roshan’s TikTok live stream. It was my first look at the art of bespoke tailoring and its stunning qualities.
For a couple of months, I viewed Roshan’s endless videos and live streams until I understood what goes into creating a bespoke garment. Roshan gets to know his clients; he can interpret their needs to align with their expectations and is flexible working with them.
One day I “pulled the trigger.” I sent in my measurements through the measurement chart on the website samstailor.com; that is how the process started. Roshan’s responsiveness blew me away. His level of customer care is incomparable. My experience with Roshan has been excellent; I could not be happier. My garments are exactly what I wanted. They are of the finest quality fabrics, infused with his 23 years of expertise, energy, and passion.
An exceptional experience will keep customers coming back. That is why since October 2021, we have terminated three projects together and currently working on a fourth. They include one coat, one jacket, three blazers, one skirt, four shirts, and no doubt more on the way.
Don't hesitate if you are thinking about getting a new garment; trust the process. Roshan will bring your vision to life every single time.
For a couple of months, I viewed Roshan’s endless videos and live streams until I understood what goes into creating a bespoke garment. Roshan gets to know his clients; he can interpret their needs to align with their expectations and is flexible working with them.
One day I “pulled the trigger.” I sent in my measurements through the measurement chart on the website samstailor.com; that is how the process started. Roshan’s responsiveness blew me away. His level of customer care is incomparable. My experience with Roshan has been excellent; I could not be happier. My garments are exactly what I wanted. They are of the finest quality fabrics, infused with his 23 years of expertise, energy, and passion.
An exceptional experience will keep customers coming back. That is why since October 2021, we have terminated three projects together and currently working on a fourth. They include one coat, one jacket, three blazers, one skirt, four shirts, and no doubt more on the way.
Don't hesitate if you are thinking about getting a new garment; trust the process. Roshan will bring your vision to life every single time.
Written March 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks 🙏 so much
Written March 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worlds_of_Wonder
San Francisco, CA339 contributions
Feb 2024 • Solo
Went 1st b/c of the clientele list and the place's "brand." Returned for the quality. Want a 5-star tailor experience? This is the place. Have obtained shirts, suits, and a tux here. All look and fit great (as you would hope) and they wear well over time. Sam's Beer was a unique twist over past visits, but that was unimportant. The personal attention/good advice (ask for advice; you may get it even without asking!), quality work, and very competitive prices that I received will ensure I go back and they should entice you to go, too. Give yourself time--don't expect the best quality with a rushed order. Give yourself 5 days if you want to profit from the multiple measurements/fittings that do with tailored clothing. So glad this place survived the nuttiness of Covid!
Written February 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you 🙏 so much
Written February 28, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeremy F
2 contributions
Nov 2023 • Couples
From the customizations to the quick turnaround and exceptional customer service, every aspect of my tailoring journey was top-notch. Roshan's expertise and attention to detail truly shine in the customizations of my suit. He took the time to understand my preferences, style, and fit requirements, resulting in a suit that feels like a perfect reflection of my personality. The precision in crafting every detail, from the choice of fabric to the intricate stitching, exceeded my expectations.
I was pleasantly surprised by the swift turnaround time without compromising the quality of craftsmanship. Despite the bespoke nature of the suit, Roshan and the team at Sam's Tailor demonstrated efficiency and professionalism, ensuring that I received my tailored suit within a timeframe that accommodated my schedule.
I was pleasantly surprised by the swift turnaround time without compromising the quality of craftsmanship. Despite the bespoke nature of the suit, Roshan and the team at Sam's Tailor demonstrated efficiency and professionalism, ensuring that I received my tailored suit within a timeframe that accommodated my schedule.
Written November 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you 🙏 so much :) I’m so happy u r pleased
Written November 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thecitizen
lancashire england13 contributions
May 2020 • Couples
Having bought a jacket and 2 shirts from Sam’s when I was last in Hong Kong and was impressed by the service, quality and fit of them all, I decided to order 2 shirts online seeing as we don’t know when we can go again to Hong Kong. From initial inquiry with Roshan who sent me all patterns and colours there was no pressure and Roshan was so helpful all through and delivery to UK was no problem. When shirts arrived they fit and look perfect on, and would have no hesitation in ordering online again and will do.
Written June 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Euan C
1 contribution
Aug 2024 • Solo
I visited Sam's Tailor unaware of the somewhat questionable social media presence that this business has acquired recently. I've got to say, I was relieved at my ignorance since I might have been put off. Instead, I was very pleased with the quality of the three-piece suit I received, its price and the attentive helpfulness of the shop staff.
I was looking for a suit I could wear to my wedding in the UK. I had never had a suit tailored for me. Therefore I was glad for the willingness of the shop manager Roshan to explain the various elements of the suit, and the range of options I had open to me. Although I was offered style advice, I was never pressured into a particular choice concerning style or fit. For example, after my first fitting, I tentatively asked for the trousers to be higher-waisted and less slim-fit around my thighs. This request was carried out precisely as I had imagined and I felt like I could have the suit made precisely how I wanted.
Although I'm no expert, the quality of the finished product is premium. It feels superior to a similarly priced off-the-shelf suit in the UK. So with the added experience of getting it made for me and it fitting excellently, I felt I was getting very good value for money. I would have rated this five stars had it not been for the shop's odd social media strategy, and the sometimes impassioned exchanges between colleagues I witnessed in the shop. However, the suit itself and the service I received did not disappoint. Neither for that matter did the readily flowing cans of 8.8% beer!
I was looking for a suit I could wear to my wedding in the UK. I had never had a suit tailored for me. Therefore I was glad for the willingness of the shop manager Roshan to explain the various elements of the suit, and the range of options I had open to me. Although I was offered style advice, I was never pressured into a particular choice concerning style or fit. For example, after my first fitting, I tentatively asked for the trousers to be higher-waisted and less slim-fit around my thighs. This request was carried out precisely as I had imagined and I felt like I could have the suit made precisely how I wanted.
Although I'm no expert, the quality of the finished product is premium. It feels superior to a similarly priced off-the-shelf suit in the UK. So with the added experience of getting it made for me and it fitting excellently, I felt I was getting very good value for money. I would have rated this five stars had it not been for the shop's odd social media strategy, and the sometimes impassioned exchanges between colleagues I witnessed in the shop. However, the suit itself and the service I received did not disappoint. Neither for that matter did the readily flowing cans of 8.8% beer!
Written August 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you 🙏
Written August 14, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kendrick
Quezon City, Philippines59 contributions
May 2023 • Family
Disappointing Workmanship and Poor Quality Tailoring
Review:
I had a suit tailored at Sams Tailor, and I am extremely disappointed with the quality of the workmanship. The overall experience was nothing short of frustrating and unsatisfactory.
The stitching on the suit was subpar, with loose threads hanging from various seams. The fabric used also felt cheap and did not live up to the promised quality. It was clear that shortcuts were taken in the construction of the suit, resulting in a final product that looked and felt like a rushed job.
In conclusion, I cannot recommend Sams Tailor based on my experience. The poor workmanship, lack of attention to detail, and overall low-quality tailoring left me with a suit that I could not wear with confidence. I hope that the tailor takes this feedback seriously and works towards improving their craftsmanship and customer service in the future.
Review:
I had a suit tailored at Sams Tailor, and I am extremely disappointed with the quality of the workmanship. The overall experience was nothing short of frustrating and unsatisfactory.
The stitching on the suit was subpar, with loose threads hanging from various seams. The fabric used also felt cheap and did not live up to the promised quality. It was clear that shortcuts were taken in the construction of the suit, resulting in a final product that looked and felt like a rushed job.
In conclusion, I cannot recommend Sams Tailor based on my experience. The poor workmanship, lack of attention to detail, and overall low-quality tailoring left me with a suit that I could not wear with confidence. I hope that the tailor takes this feedback seriously and works towards improving their craftsmanship and customer service in the future.
Written April 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi 👋 how can I reach out Tony to make u happy. I cannot find u in our records. Can u please WhatsApp us. Thanks 🙏
Written May 9, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa.Ann.1154
1 contribution
Mar 2022 • Solo
It is my feeling that Sam’s Tailor and its visionary Roshan Melwani is the absolute best place to get a bespoke suit, tux,coat, sweater or any other garment you may be able to dream up. Whether you are a man or woman Roshan and his very talented staff will bring your vision to life and far surpass you expectations. Even though Hong Kong is in lockdown mode right now due to Covid restrictions you can still have an amazing experience being led by the hand virtually through your whole experience beginning to end.
Written March 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks 🙏 so much
Written March 11, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What are your prices for each of:
1. A suit
2. A casual jacket
3. A shirt?
What discount is given for a bulk order of a suit, a jacket and 12 shirts?
Thank you
Written September 8, 2019
you can check out the shop section on our facebook page for an idea of pricing. but there is no fixed price because I don't know what fabric you will chose, what styles you are after and what size you are.
Written September 11, 2019
I'm curious to know how much a three-piece tweed / worsted wool suit would cost to make ? Also planning to make a double-breasted navy blue Italian wool and a couple vests
Any estimates?
Written May 30, 2019
I did a double breasted blazer. Italian wool the best available ran around 600 US dollars
Written June 4, 2019
Hi, we'll be in Hong Kong for 3 full days in December. Will it be possible to have a fully custom made suit (jacket and pants) done in 3 days? If so, how much would it cost? Thank you!!
Written November 23, 2018
They were able to make several items for 6 of us in 48 hours!
Written February 22, 2019
Hi, can you please give me an estimate for a 2 piece suit and 2 shirts. Using a decent wool blend material, not a cheap polyester. Will be in HK in January. Many thanks
Written September 8, 2018
Hk$2500 for 2-piece suit
Hk$450 each shirt
Written September 16, 2018
Hi there, What is the approximate cost for a fully tailored so called 24 hour suit?
Thanks Alix
Written August 14, 2018
Approximately $1000 US. But we bundled 2 three piece suits, 2 sport coats and 2 shirts in the deal. The price for one suit could vary. You must also consider the fabrics you choose. Ours were Italian wool. Chinese fabric is less and really high end Italian wool (Zegna) can be much higher. We also got fancy lining materials and higher end buttons.
As for 24 hr, they are very fast but to be perfectly tailored you need to allow a little bit longer for alterations. They can do it in 24 hrs but if you can give them 2 or 3 days you will get a perfect fit. I went in for a fitting after 24 hrs and the suits, sport coats and shirts were done in another 24 hrs. In the US that process would take close to 6 weeks.
If this is your first custom suit, it will not cheaper then off-the-rack but it will be cheaper then a custom suit from home. It is fun experience and the suits, sport coats and shirts I got looked great on me. I have hard time fitting off-the-rack without a lot of alterations.
Hope this helps.
Jeff
Written August 14, 2018
Hi looking to get a trench coat made ideally wool ?
I have 5 days in HK is there somewhere I can submit the design and get a quote . Have a budget of 1500 HKD.
Written July 18, 2018
Speak personally with Roshan at Sam’s Tailor . He’ll be able to help you ! Enjoy Hong Kong ! Greetings to Roshan from Melissa in Sarasota Florida!
Written July 19, 2018
Hello! Do you make casual jackets for men? How much would it cost approximately?
Written June 5, 2018
Yes , they would make a casual jacket for a man. Sam’s will make anything that you desire. Roshan , is great at designing fashions and will help you!
Written June 7, 2018
Hello We are in town for one day, flight arriving July 29 7:10pm and flight out July 31 3:45 PM. Is it possible for my husband to have a suit made at Sam’s? Could I also have a suit made and a dress for my daughter? Is it too little time? What would be the cost if it is possible? Thank you! Suzanne.
Written April 10, 2018
Probably too little time but e mail then via their website ... they are able to send garments on to your home via mail
Written April 10, 2018
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