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Traveler Overview
  • Excellent31%
  • Very good46%
  • Average13%
  • Poor4%
  • Terrible6%
Travelers talk about
“economy class”(21 reviews)
“taipa terminal”(18 reviews)
“earlier ferry”(11 reviews)
About
Launched in November 2007, Cotai Water Jet is a premium high-speed ferry service between Hong Kong and Macao. As of Dec 2017, the maritime jet fleet has serviced more than 67 million passengers and in 2017 averaged approximately 94 daily sailings...more
Contact
Macau Taipa Ferry Terminal, Hong Kong, China
Sheung Wan
Website
+852 2359 9990
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Reviews (591)
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All reviews economy class taipa terminal earlier ferry ferry companies through immigration shun tak ferry service hk macau cleared customs passport control comfortable ride sheung wan station sea sickness both ways day trip ferry ride trip takes
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1 - 10 of 387 reviews
Reviewed 5 days ago via mobile

Took the water jet over from Hong Kong airport to Macao. Very convenient. Smooth sailing and crew very attentive. We were in Cotai First, which may have made a difference.

Date of experience: March 2019
Thank 969andyj
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 2 days ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 6 days ago

From the Hong Kong terminal we took the Cotai water jet ferry to macau which took about 30-40 minutes ride to our destination. Very comfortable and efficient.

Date of experience: February 2019
Thank amitas28
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 5 days ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 1 week ago via mobile

Easily exchanged our vouchers for boarding cards in Macau, and were able to leave on the jet that departed 15 minutes after doing so, rather than waiting for the later jet for we had the specific reservation. It was comfortable. Granted we had first class...More

Date of experience: March 2019
Thank DavidG897
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 1 week ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 3 weeks ago

Our hotel is booked in Tsim Sha Tsui HK and Cotai Water Jet HK China Ferry Terminal is just 10 mins away. Our departure to Macau is at 12:15, we left our hotel at 11:45, arrived at the terminal at 12:00 and we were boarding...More

Date of experience: February 2019
Thank KhoonWill
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 3 weeks ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed February 9, 2019

Recently used Cotai Water Jet again for a quick trip to Macau from Hong Kong, as we have quite a few times in the past. This was a seamless process throughout, easy booking, quick boarding and good ferry rides between the Hong Kong Macau ferry...More

Date of experience: November 2018
6  Thank BradJill
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded February 11, 2019

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed January 31, 2019

That’s is nightmare for me to purchase the ticket online through the Cotai Water Jet official website. There are special promotion in their website but it is like a trap, i purchase and ticket and i discover i wrongly select the time right after i...More

Date of experience: February 2019
Thank antony w
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded February 11, 2019

Mr. Wong thank you for your recent post and highlighting your experience. We have sent an email explaining our findings.

Reviewed January 21, 2019

We flew from Australia to Hong Kong then had booked a ferry straight to Macau. We were very nervous about this process before leaving Australia, however we needn’t be. We had plenty of time between flying in and departing ferry. Transit is simple, walk straight...More

Date of experience: January 2019
Thank GCPurple
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded January 24, 2019

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed January 19, 2019

When it comes down to travel from Hong Kong (HK simple) to Macau there are basically 2 ways to be chosen: over the bridge built on the Sea (like 50 + km of thrill) still for that you can't drive it on your own without...More

Date of experience: November 2018
Thank Tiberiu_Baranyi
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded January 20, 2019

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed January 6, 2019

■午後1時25分に香港空港着の便を利用しました。荷物は手元のバッグだけで、飛行機に預けた荷物はありませんでした。 ■スカイピアのチェックインカウンターに午後2時前に到着しました。午後4時15分の乗船チケットを持っていましたが、ひとつ前の午後2時15分の船に変更して乗船することができました。 ■隣のカウンターにいたお客さん(同じ飛行機だったみたいです)は、午後2時15分の船を予約していたようですが、係員に「あなたは午後4時15分の船に変更します。理由は、機内預けの荷物をフェリーに移すことが出航までに間に合わないからです」と言われていました。 ■下記は、フェリーチケット購入の際の注意書の一部です。 Passengers Notice (Air to Sea): ●Registration and luggage transit for passengers WITH checked baggage will stop 60 minutes before sailing time. ●Registration for passengers WITHOUT checked baggage will stop 30 minutes before sailing time. ■わたしの荷物は手元のバッグだけだったので、2時15分の船に変更してもらうことがギリギリ間に合いました。今回はうまくいきましたが、飛行機からの降機にかかる時間や、ゲートからスカイピアへの徒歩移動に結構時間がかかることを考えたら、今後この2時15分に乗船したい場合は、もう少し早く香港空港に到着する飛行機のほうがよいと思いました。

Date of experience: January 2019
Thank HirokoA87
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded January 10, 2019

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed December 30, 2018 via mobile

When you enter the first class lounge at the Macau Taipa ferry terminal it is very neat and clean with good seating available.on board the ferry you have excellent seating arrangements for the first class travellers. Beverages are served on board and the toilets are...More

Date of experience: December 2018
Thank Ashwin D
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded January 2, 2019

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

View more reviews
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Questions & Answers
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Edith I
October 28, 2018|
AnswerShow all 4 answers
Response from Cotai_Water_Jet | Property representative |
For boarding, we only need to check the certificates for our Birthday Celebration Promotion.
1
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Just F
October 2, 2018|
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Response from Pivotalguy | Reviewed this property |
Buy at ferry terminal Never had problem
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Tot2Travel
September 15, 2018|
AnswerShow all 3 answers
Response from Pivotalguy | Reviewed this property |
Buy one way
0
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