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Certificate of Excellence
Traveler Overview
  • Excellent30%
  • Very good45%
  • Average14%
  • Poor4%
  • Terrible7%
Travelers talk about
“economy class”(21 reviews)
“taipa terminal”(18 reviews)
“earlier ferry”(9 reviews)
About
Launched in November 2007, Cotai Water Jet is a premium high-speed ferry service between Hong Kong and Macao. As of Dec 2017, the maritime jet fleet has serviced more than 67 million passengers and in 2017 averaged approximately 94 daily sailings...more
Contact
Macau Taipa Ferry Terminal, Hong Kong, China
Sheung Wan
Website
+852 2359 9990
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Top Selling Tours & Activities in and around Hong Kong
from $64.70
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from $36.20
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from $14.58
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from $48.60
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Reviews (545)
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367 results
Traveler rating
120
144
49
19
35
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LanguageEnglish
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120
144
49
19
35
Show reviews that mention
All reviews economy class taipa terminal earlier ferry ferry companies through immigration hk macau shun tak ferry service cleared customs comfortable ride day trip to macau priority boarding sheung wan station great ferry both ways hour ride free shuttle buses
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1 - 10 of 367 reviews
Reviewed 6 days ago

We chose to take the ferry from Hong Kong to Macau because of the abundance of connecting flights to our destinations. Of the 2 ferries available, Cotai had more times available to reach Macau (late - our flight didn't arrive until after 6pm) and to...More

Thank jandc5744
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 4 days ago

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 1 week ago via mobile

As it was a Sunday morning when we were leaving HK Shun Tak terminal, it was likely peak and we did not purchase advance tix online. At 10am, the next earliest sailing is 1030am on 1st class and 1130am on economy. Price is hkd310 vs...More

Thank JoyceGKK
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 4 days ago

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 2 weeks ago via mobile

The ferry was delayed for over 1 hour bc they didn't have enough staff to move luggage. We arrived in Macau after 11 PM which ruined all our plans.

Thank Resort822257
Reviewed 2 weeks ago

Hong Kong to Macau on Taipa side journey with Cotai Water jet was smooth. Inside one feel traveling in aeroplane. No refreshment not even a water.....very sadMore

Thank Mainaaya
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 1 week ago

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 3 weeks ago via mobile

Used this service for a day trip Kowloon to Macau. Comfortable, quite and reasonably priced way to travel. Went economy on way over and first class on the way back. For the extra is just stay in economy next time. Seats were wide with plenty...More

Thank Dale F
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 2 weeks ago

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 4 weeks ago

Quite quick transfer, relativelly comfortable - but not more than during a flight. Had a stormy weather during the travel, so several passengers were terribly sick, but the staff was helpful and carring, bringing comfort and - additional paper bags...More

Thank kmarko
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 2 weeks ago

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 4 weeks ago

Be careful when you arrive at the terminal, as there are people trying to get you to use other ferry companies. The terminal itself has lots of shops and restaurants. They do different offers so check their website. We got a good discount for my...More

Thank GBJ-Cookies
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 2 weeks ago

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 4 weeks ago via mobile

We had to change our to ticket because of the typhoon. And then we missed our rescheduled ferry at airport. Staff were great and for got us on service from HK an hour later. Very grateful for their help.More

Thank mssell
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 4 weeks ago

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 4 weeks ago via mobile

Knowing typhoon Mangkhut caused an implacable damage, I purposely only check the ticket availability on Monday, after everything retrieve back to normal. Since I have an important meeting on Tuesday morning, I was considering to get back on either Monday evening, or Tuesday 7am if...More

3  Thank Daphne N
Reviewed September 2, 2018

We took this ferry from Hong Kong to Macau one day. They have multiple journeys throughout the day and reasonable prices. The inside of the ferry itself reminded me a bit of an old airplane...it looked quite dated but the seats were comfortable. Overall, it's...More

Thank rschiller
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded September 2, 2018

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

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Nearby
Sheung Wan
Unlike most of Hong Kong’s other popular districts,
Sheung Wan welcomes wanderers with an easy-going,
relaxed atmosphere. Art galleries are plentiful and
boutique cafés are tucked away in every side street in
the sub district known as “PoHo.” Browse through the
vintage clothing and handmade leather goods stores –
it’s no surprise fashionistas flock to this area.
History enthusiasts will be rewarded with sites of
...More
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Questions & Answers
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Tot2Travel
September 15, 2018|
AnswerShow all 2 answers
Response from Mishra_Ashesh | Reviewed this property |
Return tickets are point to point.....
0
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