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Traveler Overview
  • Excellent31%
  • Very good46%
  • Average13%
  • Poor4%
  • Terrible6%
Travelers talk about
“economy class”(21 reviews)
“taipa terminal”(18 reviews)
“earlier ferry”(11 reviews)
About
Launched in November 2007, Cotai Water Jet is a premium high-speed ferry service between Hong Kong and Macao. As of Dec 2017, the maritime jet fleet has serviced more than 67 million passengers and in 2017 averaged approximately 94 daily sailings...more
Contact
Macau Taipa Ferry Terminal, Hong Kong, China
Sheung Wan
Website
+852 2359 9990
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Reviews (575)
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LanguageEnglish
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All reviews economy class taipa terminal earlier ferry ferry companies shun tak hk macau through immigration ferry service cleared customs passport control comfortable ride sheung wan station priority boarding day trip to macau both ways hour ride trip takes
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1 - 10 of 379 reviews
Reviewed 1 week ago

■午後1時25分に香港空港着の便を利用しました。荷物は手元のバッグだけで、飛行機に預けた荷物はありませんでした。 ■スカイピアのチェックインカウンターに午後2時前に到着しました。午後4時15分の乗船チケットを持っていましたが、ひとつ前の午後2時15分の船に変更して乗船することができました。 ■隣のカウンターにいたお客さん(同じ飛行機だったみたいです)は、午後2時15分の船を予約していたようですが、係員に「あなたは午後4時15分の船に変更します。理由は、機内預けの荷物をフェリーに移すことが出航までに間に合わないからです」と言われていました。 ■下記は、フェリーチケット購入の際の注意書の一部です。 Passengers Notice (Air to Sea): ●Registration and luggage transit for passengers WITH checked baggage will stop 60 minutes before sailing time. ●Registration for passengers WITHOUT checked baggage will stop 30 minutes before sailing time. ■わたしの荷物は手元のバッグだけだったので、2時15分の船に変更してもらうことがギリギリ間に合いました。今回はうまくいきましたが、飛行機からの降機にかかる時間や、ゲートからスカイピアへの徒歩移動に結構時間がかかることを考えたら、今後この2時15分に乗船したい場合は、もう少し早く香港空港に到着する飛行機のほうがよいと思いました。

Date of experience: January 2019
Thank HirokoA87
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 1 week ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 2 weeks ago via mobile

When you enter the first class lounge at the Macau Taipa ferry terminal it is very neat and clean with good seating available.on board the ferry you have excellent seating arrangements for the first class travellers. Beverages are served on board and the toilets are...More

Date of experience: December 2018
Thank Ashwin D
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 2 weeks ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 3 weeks ago via mobile

The best way to travel between Hongkong and Macau. It runs every half an hour and is very comfortable to travel, even in standard Cotai Class.

Date of experience: December 2018
Thank steelriver2014
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 2 weeks ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 3 weeks ago via mobile

1hr hong Kong to Macau or airport. There's always some type of fare deals so Google ist .they won't tell you until you tell them. I bought 1st class ticket for only about hk$50 extra but worth the comfort n no crowd n free snax...More

Date of experience: November 2018
Thank Venture573998
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 3 weeks ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 4 weeks ago via mobile

Travelling to a fro from hong kong to macau then cotai water jet is a convenient option. Cruise is nice and well maintained. There are free drinks and snacks in first class however even second class is good for economic travel

Date of experience: December 2018
Thank himi2809
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 3 weeks ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 4 weeks ago

We booked a hotel in Cotai so we decided to go with Cotai Jet this time. We purchased the outbound to Macau tickets last minute at the HK terminal and even received 20% discount for using MasterCard. The First Class offered comfortable seats upstairs and...More

Date of experience: November 2018
1  Thank Miumiu88
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 3 weeks ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed December 12, 2018

I was with two senior citizens including an old relative who could not walk very fast and a young child. On our return from macau, without telling us they changed our ticket to an earlier ferry and then made us run to catch it. Except...More

Date of experience: December 2018
Thank Tom V
Reviewed November 29, 2018 via mobile

Well All we can say is beware when buying tickets to Macau with this company..... You buy a return ticket with them but that is where the nightmare begins!!!!! When you buy your return tickets this company have a habit of making your return ticket...More

Date of experience: November 2018
Thank 236raymondj
Reviewed November 26, 2018 via mobile

We went to Macau 🇲🇴 from Hong Kong 🇭🇰 island and used the Cotai water jet service. Takes about one hour and is smooth and fast. We went first class and sat upstairs where you get a drink and snack included and are served at...More

Date of experience: November 2018
Thank 364andym
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded November 28, 2018

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed November 15, 2018

I went with Cotai for my day trip from Kowloon to Macau and was overall pleased. The check-in process is pretty quick and painless, you can arrive close to the departure time. The trip takes around 1 hour but it goes by quickly. The economy...More

Date of experience: October 2018
2  Thank RicardoT2892
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded November 22, 2018

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

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Nearby
Sheung Wan
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Questions & Answers
Ask a question
Edith I
October 28, 2018|
AnswerShow all 4 answers
Response from Cotai_Water_Jet | Property representative |
For boarding, we only need to check the certificates for our Birthday Celebration Promotion.
1
Vote
Just F
October 2, 2018|
AnswerShow all 2 answers
Response from Pivotalguy | Reviewed this property |
Buy at ferry terminal Never had problem
0
Votes
Tot2Travel
September 15, 2018|
AnswerShow all 3 answers
Response from Pivotalguy | Reviewed this property |
Buy one way
0
Votes
Travel Forum Posts
Denzah
Brisbane, Australia
Luggage on Hong Kong to Macau Cotai Water Jet (2 Replies)
Hi, I intend to reserve online our tickets to go from HK to Macau on the Cotai Water Jet and return. As I understand I will receive an email showing the ticketing information and I take this to the ticketing counter to redeem our tickets. However we will both have 1 luggage bag each (around 18kgs ea), do I send this across as checked luggage? if so where do I do this - at the ticketing counter? And then how do I claim our luggage on arrival at the other end? Many thanks, Den
July 04, 2017|
Response fromwvmarle|
You may also carry it on board, like most passengers do. There are luggage racks on the boats.
SQUAKS
AUSTRALIA
HKIA Sky Pier to Macau Ferry Service (8 Replies)
Hi everyone I was wondering if anyone that has used this service could give me some useful information. I will be arriving to Hong Kong International Airport from Singapore and was thinking of taking the Ferry Service from Sky Pier directly to Macau Ferry Terminal. I am aware that I will not have to clear customs and immigration untill I reach Macau. My flight arrives into Hong Kong at 11:20 am and I have found out that there is a Service with Cotai Water Jet at 1:15pm. I was wondering...More
March 25, 2013|
Response fromBradJill|
Linking to the Macau forum where the OP has asked the same question. tripadvisor.com/ShowTopic-g664891-i12409-k63…
Ray0952
United Kingdom
Is the Cotai water jet ever full? (4 Replies)
I need to be at HKIA for a 1330 flight. Am i taking a big risk by buying my ticket 2 days before at hkia when i buy my ticket to cotai?
March 03, 2018|
Response fromHiroSKMT|
Should be OK for 2 days in advance if you are not traveling during holidays.