Festival Walk

Festival Walk, Hong Kong: Tickets, Tours, Address, Phone Number, Festival Walk Reviews: 4/5

Festival Walk
4
About
Easily accessed via the MTR, this mid-priced mall is packed with more than 200 popular international brands and favorite local clothing stores including Giordano, Moiselle, and Peace and Staccato.
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4.0
211 reviews
Excellent
54
Very good
119
Average
32
Poor
3
Terrible
3

buddybuddy
Hong Kong, China171 contributions
Aloof and detached in handling the dispute between the restaurant and the customer
Jul 2021
In mid July we visited the restaurant Ana Gura but unfortunate the experience was terrible. Although there were several guests, we, two elderlies with knee problems, simply requested to be seated minutes before 6 p.m. but refused if only if we agreed that the time should be counted to the meal time. We refsued for we had to wait for the other three to come. We were urged to pay the bill minutes before the appointed time. No staff asked me whether I was the member of LIBUID and I only heard from one nearby customer mentioned the membership discount. I asked for any discount out of my LIBUID membership, I was told the discount only confined to one shop only. I found out on that night that being a Festival Walk member, I could have little discount but the staff of Ana Gura never mentioned it. Having grievances against their handling, I lodged a complaint against the shop practice. I had to call thrice to the Festival Walk with an email, I finally got a reply after a lapse of half a month. Guess what the reply it was : more flexibility should be exercised to allow the customer to have more meal time. We never expected more meal time but a rest so that our knee would not be so hurt as there were only few customers there. It seemed to be our responsibility to remind the staff of our Festival Walk membership. Definitely, I could only delete the LIBUID apps and stop visiting any restaurant of the group. From the whole course of event, I do not think the management of Festival Walk pay enough attention to the quality of service of the restaurant. They should learn from the Watsons in handling grievances from the customers.
Written August 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AsiaAnomoly
3 contributions
Large mainstream mall in Kowloon side
Dec 2020
Similar shopping centre like Times Square or IFC. Located at Kowloon Tong station. Lots of stores to browse and many restaurants to choose from to eat if you get hungry. The mall has a few Japanese restaurants, bakeries and fast food restaurants too.
They even have a cinema inside but because of the epidemic they aren't open.
You can spend a few hours there if you need to browse around.
Written December 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

cora3181
Hong Kong, China326 contributions
Fusion food, part of the seating under sun
Feb 2020
Will go there to have lunch sometimes, like to be seated outsider as under the sunroof, nice and warm. Set lunch menu ok and good for value. I usually take rice noodle with duck leg.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

BradJill
Hong Kong, China135,949 contributions
Festival Walk has reopened recently
Feb 2020
Festival Walk (FW) recently reopened after being closed down for nearly three months after protesters broke into the mall and set the 4 storey Christmas tree on fire back in November. There was also an ownership transfer that kept the doors closed until this month. FW is now back open. Opening hours are 7am to midnight daily.

Not much seems to have changed with FW. The layout is the same, most of the previous retail shops and restaurants have stayed. You'll find an expected selection of mid-range to luxury end retail brands, an Apple store, cinema, ice-rink, Toys R Us and Taste international supermarket, which did redesign their floor layout. The supermarket feels more intuitive and modern now. Otherwise, all seems normal at Festival Walk again.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paul
6 contributions
High end shopping
Sep 2019 • Couples
Everything you need is located here. Close to public transport and very easy layout and plenty of variety to chose from. Shopping, eateries and public amenities are in abundance
Written September 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Margaret S
Singapore, Singapore72 contributions
Good Mall with A Great "Taste" Supermarket
May 2019 • Family
Nice place to spend an easy afternoon at the Mall. Must visit Taste (supermarket) as it has a very nice range of ready to eat and ready to drink offerings.
Written June 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

duomo2
Taunton, UK444 contributions
Great shopping
Apr 2019 • Family
This shopping centre is located right next to the Kowloon Tong MTR station and is super easy to get to. There are many shops, a lot of which are quite high end. Festival Walk contains lots of restaurants, along with a cinema and ice rink. Plenty of things to do here.
Written April 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andrew
Hong Kong, China75 contributions
Mall with an ice skating rink
Dec 2018 • Solo
Festival Walk is convenient to get to via the MTR. It’s similar to any of the mid to high end malls found throughout Hong Kong with the addition of an indoors ice skating rink. There’s a food court, a large supermarket and a movie theater as well. Nothing else much to do in the area surrounding the mall.
Written February 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Phayao13
Stockholm, Sweden3,145 contributions
As a medicine for shopaholics
Jan 2019 • Family
With more than 200 plus retail shops and restaurants, most things are covered. From high-end brands to local favourites.
Written January 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LWilson1125
Singapore, Singapore64 contributions
Nice mall
Dec 2018 • Solo
Super convenient with many ways to MTR. Many shops run discount programs. I bought a genuine Beats here with less than 100 bucks. Highly recommended.
Written January 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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