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Regal Airport Hotel - OM Spa

44 Reviews
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Regal Airport Hotel - OM Spa

44 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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kezzylou13 wrote a review Dec 2019
Germany110 contributions26 helpful votes
Ahhh this was the best choice ever for my 14 hour lay over! I booked a day room from 9am - 9pm (the website said you get the room for 10 hours but upon arrival she said 12 :D ) with a complimentary 45min massage at OM spa. The room was fantastic (I wish I could have stayed over night!) I slept right away and then had a relaxing massage with Yami. I then used the pool, sauna and steam room facilities. I was able to get refreshed after a 11 hour flight to prepare for the next 11 hour flight ! From Germany to Auckland it really made my travels easier. Yes I do think 160 euro is to expensive for a day room and it's a lot more expensive then all my actual holiday hotels (only reason it misses out on one star) but it was worth it for such a long travel time. Thank you :)
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Date of experience: December 2019
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milescollector wrote a review Apr 2019
Singapore, Singapore43 contributions37 helpful votes
Visited the spa during our 4 day stay at the hotel. Very expensive, 5 star rates, service not matching the rates.......would not like to visit again.......
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Date of experience: April 2019
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Response from RAH_HK, 總經理 at Regal Airport Hotel - OM Spa
Responded Jul 3, 2019
Dear Guest, Thanks for sharing your feedback from your visit. We sincerely apologise for not having lived up to your service delivery expectations. Please rest assured that we have brought your comments to the Head of department responsible. We hope you will be giving us another chance and returning to our hotel in the future. Yours sincerely John Girard General Manager
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Вера Б wrote a review Feb 2018
Kuala Lumpur, Malaysia698 contributions54 helpful votes
Good 4 star hotel is situated in airport. Very convinient both for transit passengers and others. There is shuttle bus service to citygate mall and tung chung subway station. There is also shuttle bus to disney land once a day. Breakfasts are good enough. Staff is friendly!
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Date of experience: February 2018
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Response from RAH_HK, General Manager at Regal Airport Hotel - OM Spa
Responded Jul 4, 2018
Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the hotel service are warmly received. Your positive feedback will act as encouragement for the staff to go that extra mile. Thank you again for your valuable comments. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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gardenbear wrote a review Jan 2018
Houston, Texas117 contributions113 helpful votes
We had to spend a night in Hong Kong and decided on the Regal because of its proximity to the airport. It's approximately a 5 minute indoor walk from terminal one to the front desk of the hotel. Very nice rooms. An outstanding dinner buffet. All the modern amenities throughout the room and hotel. We would definitely stay again.
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Date of experience: December 2017
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Response from RAH_HK, General Manager at Regal Airport Hotel - OM Spa
Responded Jan 15, 2018
Dear Guest, Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about our hotel location / having an enjoyable stay at our hotel and enjoyed our buffet selection for your evening. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We will be most honored if we could once again be of service to you on your next visit. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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muffin55 wrote a review Jul 2017
Ngatea, New Zealand101 contributions27 helpful votes
We got a room here at the last minute as a day trip around Hong Kong had been cancelled by bad weather. We were exhausted from a delayed flight the previous evening from Shanghai. This hotel was a god send for 3 weary travellers. It may be expensive but we are only two minutes walk to the departure terminal so if tonight's flight is delayed it won't be a hassle.
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Date of experience: July 2017
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Response from RAH_HK, 總經理 at Regal Airport Hotel - OM Spa
Responded Sep 18, 2017
Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the pleasant hotel stay are appreciated and warmly received. Rest assured that your feedback will act as encouragement for our Associates to go that extra mile. We would be most honoured if we could once again be of service to you on your next visit. Thank you very much and we look forward to having you back at the Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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