Regal Airport Hotel - OM Spa

Regal Airport Hotel - OM Spa

Regal Airport Hotel - OM Spa
4
About
Designed in contemporary Thai style, OM Spa's stylish interiors are infused with a soothing sense of harmony and serenity. In this luxurious oasis, you will be pampered with professional spa treatments to tantalise and rejuvenate all your senses. OM Spa is the perfect place to unwind from your hectic schedule and nourish your body and soul.OM Spa at Regal Airport Hotel features 2 Spa Duplex Suites, 3 Spa Suites, 5 Spa Cabana Rooms, 11 Spa Deluxe Rooms and it is the first and only spa facility in Hong Kong to provide couple massage and Jacuzzi in an exclusive alfresco setting in addition to mosaic steam room, Jacuzzi and shower spa within the treatment suite.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.0
44 reviews
Excellent
18
Very good
12
Average
10
Poor
2
Terrible
2

keentraveller61
london48 contributions
this spa, situated on the 1st floor of an office building is an oasis compared to the outside busy street. It is run by these lvoely Nepalese women, who are professional, effecient and really friendly. You are offered drinks on arrival and made to feel at home whether it is for a facial, pedicure or massage. In Hong Kong terms they are reasonable priced(though Hong Kong is expensive for spa's compared to the US). Went there twice in my stay in Hong Kong and can highly recommend it- manicure and pedicures lasted longer than the ones I had at home. I also liekd that they called you back when they said they would and were flexible about appointments.
Written July 22, 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest, Thank you for taking the time to share your experience during your stay. It is wonderful to hear our location and friendly staff and our service made your stay more convenient and comfortable. We look forward to welcoming you back at Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager
Written June 29, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Julija
Hong Kong, China2 contributions
Just finished doing threading there, was pleasantly suprised- they did the job very well and price was cheaper then in other spas in the city
Written January 7, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest, Thank you for taking the time to share your experience during your stay. It is wonderful to hear our location and friendly staff and our service made your stay more convenient and comfortable. We look forward to welcoming you back at Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager
Written June 29, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kezzylou13
Germany118 contributions
Dec 2019 • Solo
Ahhh this was the best choice ever for my 14 hour lay over! I booked a day room from 9am - 9pm (the website said you get the room for 10 hours but upon arrival she said 12 :D ) with a complimentary 45min massage at OM spa. The room was fantastic (I wish I could have stayed over night!) I slept right away and then had a relaxing massage with Yami. I then used the pool, sauna and steam room facilities. I was able to get refreshed after a 11 hour flight to prepare for the next 11 hour flight ! From Germany to Auckland it really made my travels easier. Yes I do think 160 euro is to expensive for a day room and it's a lot more expensive then all my actual holiday hotels (only reason it misses out on one star) but it was worth it for such a long travel time. Thank you :)
Written December 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Amish Shah
New York City, NY5 contributions
Aug 2016 • Business
I used to be regular at the spa during my layovers or trips to Hong Kong and get a discount for the frequency. I couldn't believe the attitude at which he has responded last two times as if the massages were free.

Not only the attitude during talking to me was super rude but this time he told the staff to get the bill cleared first for just putting up my name for a massage that was 2 hrs from the time I got to the counter.

I just left telling that the lady, he needs to learn hospitality and many people do understand Chinese language

Such a rude attitude!!!!
Written August 27, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest Thanks for sharing your feedback from your visit. We sincerely apologise for not having lived up to your service delivery expectations. Please rest assured that we have brought your comments to the Head of department responsible. We hope you will be giving us another chance and returning to our hotel in the future. Yours sincerely John Girard General Manager
Written August 28, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

milescollector
Singapore, Singapore42 contributions
Apr 2019 • Couples
Visited the spa during our 4 day stay at the hotel. Very expensive, 5 star rates, service not matching the rates.......would not like to visit again.......
Written April 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest, Thanks for sharing your feedback from your visit. We sincerely apologise for not having lived up to your service delivery expectations. Please rest assured that we have brought your comments to the Head of department responsible. We hope you will be giving us another chance and returning to our hotel in the future. Yours sincerely John Girard General Manager
Written July 3, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Вера Б
Kuala Lumpur, Malaysia699 contributions
Feb 2018 • Business
Good 4 star hotel is situated in airport. Very convinient both for transit passengers and others.
There is shuttle bus service to citygate mall and tung chung subway station. There is also shuttle bus to disney land once a day.
Breakfasts are good enough. Staff is friendly!
Written February 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the hotel service are warmly received. Your positive feedback will act as encouragement for the staff to go that extra mile. Thank you again for your valuable comments. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
Written July 4, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Geordie K
Cavite City, Philippines198 contributions
Jul 2017 • Couples
If you arrive by taxi, registration is up the escalator. It's not very easy to find and signage is lacking.

There is a walkway straight into the airport. We chose to stay here on our last night before heading home. The executive lounge is a must if you are staying here. Well worth the upgrade.

Also we were informed 4pm checkout is allowed. Great since we are so close we can walk straight to the boarding area without having a long wait in the terminal.

Written July 20, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the Executive Club Lounge and valuable feedback regarding the signage are warmly received. Rest assured that your feedback will act as encouragement for our Associates to go that extra mile. We would be most honoured if we could once again be of service to you on your next visit. Thank you very much and we look forward to having you back at the Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
Written September 19, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

btaxi
Bury, UK109 contributions
Sep 2016 • Friends
we stayed at the regal hotel which is right next to the airport nobody new where it was it was not very well sign posted but when we arrived its like 3 levels high with shops and swimming pool a few restaurants and spa. the room was a good size with everything you needed .all i would say is its a bit expensive.
Written September 15, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest Thanks for sharing your feedback from your stay. We sincerely apologise for not having lived up to your service delivery expectations. Please rest assured that we have brought your comments to the Head of department responsible. We hope you will be giving us another chance and returning to our hotel in the future. Yours sincerely John Girard General Manager
Written September 19, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sbel42
East Meadow, NY38 contributions
Apr 2015 • Couples
We were looking forward to our stay at the hotel on a 9 hour layover in Hong Kong. We had stayed at the Crown Plaza Airport Hotel in Singapore ( which was fabulous ). We arrived exhausted very late at night. The only place open to eat was McDonalds well out in the airport. We decided to eat an energy bar in our room. We could not get WiFi,called the desk and were told we had to come down to the desk to pay. Already undressed we decided to go to sleep. Using the toilet during the night we discovered it was not working properly.It took forever to fill up after flushing. The room's decor was 50's motel with some watermarks on furniture. Nice bathroom (if only toilet worked). In hotel's defense, maybe I had the worst room. I believe the hotel had an indoor an outdoor pool and saw some nice garden areas. We saw functioning restaurants in the morning which we did not try since we had to catch our flight. It was clean and I might stay here again,if I had a very long layover or a very early flight.
Written April 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest, Thank you for choosing to stay at Regal Airport Hotel and for taking time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We sincerely apologise for not having lived up to your service delivery expectations when you stayed with us. Please rest assured that we have brought your comments to the Head of department responsible and also shared them with the associates involved. We would be most honoured if we could once again be of service to you on your next visit to Hong Kong and welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known. Please do not hesitate to contact us if we could be of any further assistance to you. Thank you very much and we look forward to having you back at the Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely, John Girard General Manager
Written May 13, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Thomas_Saerbeck
Saerbeck, Germany2 contributions
Dec 2014 • Business
Booked several times already a day package including body massage of 55 minutes.
Like it very much; require Sara she can do an excellent massage
Written January 5, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Guest, Greetings from Regal Airport Hotel. Thank you for taking the time to share your experience during your stay. Your comments are indeed valuable to us, as they help us to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words and we look forward to welcoming you back at Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely, John Girard General Manager
Written January 11, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Regal Airport Hotel - OM Spa (Hong Kong) - All You Need to Know BEFORE You Go