We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Hong Kong
Post
Inbox
Search

Regal Airport Hotel - OM Spa

Review Highlights
Good

Good 4 star hotel is situated in airport. Very convinient both for transit passengers and... read more

Reviewed February 14, 2018
N2718JL_
,
Kuala Lumpur, Malaysia
via mobile
Nice Place For A Layover

We had to spend a night in Hong Kong and decided on the Regal because of its proximity to the... read more

Reviewed January 2, 2018
gardenbear
,
Houston, Texas
via mobile
Read all 43 reviews
All photos (26)
Full view
Traveler Overview
  • Excellent44%
  • Very good25%
  • Average23%
  • Poor4%
  • Terrible4%
Apr 29, 2019
“Very Expensive.......”
Feb 14, 2018
“Good”
About
Designed in contemporary Thai style, OM Spa's stylish interiors are infused with a soothing sense of harmony and serenity. In this luxurious oasis, you will be pampered with professional spa treatments to tantalise and rejuvenate all your senses. OM...more
Contact
No.9 Cheong Tat Road, Hong Kong International Airport, Chek Lap Kok, Hong Kong, China
Website
+852 2286 6266
Call
Improve This Listing
Top Selling Tours & Activities in and around Hong Kong
from $24.70
More Info
Reviews (43)
Filter reviews
35 results
Traveler rating
17
8
6
2
2
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
17
8
6
2
2
See what travelers are saying:
Selected filters
FilterEnglish
Updating list...
1 - 10 of 35 reviews
Reviewed April 29, 2019 via mobile

Visited the spa during our 4 day stay at the hotel. Very expensive, 5 star rates, service not matching the rates.......would not like to visit again.......More

Date of experience: April 2019
Thank milescollector
RAH_HK, 總經理 at Regal Airport Hotel - OM Spa, responded to this reviewResponded July 3, 2019

Dear Guest, Thanks for sharing your feedback from your visit. We sincerely apologise for not having lived up to your service delivery expectations. Please rest assured that we have brought your comments to the Head of department responsible. We hope you will be giving us...More

Reviewed February 14, 2018 via mobile

Good 4 star hotel is situated in airport. Very convinient both for transit passengers and others. There is shuttle bus service to citygate mall and tung chung subway station. There is also shuttle bus to disney land once a day. Breakfasts are good enough. Staff...More

Date of experience: February 2018
1  Thank N2718JL_
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded July 4, 2018

Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the hotel service are warmly received. Your positive feedback will act as encouragement for the staff to go that extra mile. Thank you again for your valuable comments....More

Reviewed January 2, 2018 via mobile

We had to spend a night in Hong Kong and decided on the Regal because of its proximity to the airport. It's approximately a 5 minute indoor walk from terminal one to the front desk of the hotel. Very nice rooms. An outstanding dinner buffet....More

Date of experience: December 2017
Thank gardenbear
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded January 15, 2018

Dear Guest, Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about our hotel location / having an enjoyable stay at our hotel and enjoyed our buffet selection for your evening. Your comments are indeed valuable to us, as they...More

Reviewed July 23, 2017 via mobile

We got a room here at the last minute as a day trip around Hong Kong had been cancelled by bad weather. We were exhausted from a delayed flight the previous evening from Shanghai. This hotel was a god send for 3 weary travellers. It...More

Date of experience: July 2017
Thank muffin55
RAH_HK, 總經理 at Regal Airport Hotel - OM Spa, responded to this reviewResponded September 18, 2017

Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the pleasant hotel stay are appreciated and warmly received. Rest assured that your feedback will act as encouragement for our Associates to go that extra mile. We would...More

Reviewed July 20, 2017 via mobile

If you arrive by taxi, registration is up the escalator. It's not very easy to find and signage is lacking. There is a walkway straight into the airport. We chose to stay here on our last night before heading home. The executive lounge is a...More

Date of experience: July 2017
1  Thank 4geordie
RAH_HK, 總經理 at Regal Airport Hotel - OM Spa, responded to this reviewResponded September 19, 2017

Dear Guest, Thank you so much for sharing your stay review with us. Your kind words regarding the Executive Club Lounge and valuable feedback regarding the signage are warmly received. Rest assured that your feedback will act as encouragement for our Associates to go that...More

Reviewed July 16, 2017 via mobile

Not Happy with Cathay Pacific, but the hotel they put us in for a day and half is superb! Could not ask for more as the rooms are spacious, clean , big double beds and so sound proof you wouldn't know your right next to...More

Date of experience: July 2017
Thank PieterN40
RAH_HK, 總經理 at Regal Airport Hotel - OM Spa, responded to this reviewResponded September 19, 2017

Dear Guest, Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about having an enjoyable stay at our hotel. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create...More

Reviewed May 27, 2017 via mobile

As far as airport hotels go this is better than average - in comparison to normal hotels this is lack luster. It is definitely dated, maintenance upkeep is there but poor quality. Room was clean, but noticeably old. The only thing going for it is...More

Date of experience: May 2017
Thank JY_Dayton_Oh
RAH_HK, 總經理 at Regal Airport Hotel - OM Spa, responded to this reviewResponded September 19, 2017

Dear Guest, Thank you so much for sharing your stay review with us. Your feedback regarding the room condition is warmly received. We acknowledge your comment on the room being dated. Please be informed that we renovate guest rooms on a continuous basis. Your positive...More

Reviewed May 10, 2017

We had the complimentary head and neck massage before leaving the hotel. An absolute must have for travelers to treat themselves. Loved the gentle treatment of girls, made very welcome by all staff. Floated out of the spa.More

Date of experience: May 2017
Thank helken2014
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded May 14, 2017

Dear Guest Thank you for the great review and pleased to hear that you enjoyed the stay and OM Spa! We strive to serve the best to every of our guests and we are glad to see those efforts make it a different in your...More

Reviewed December 29, 2016

great accomadations with travel connections and close to mainland hong kong and kowloon, with many options for intertainment available

Date of experience: November 2016
Thank Fred S
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded May 14, 2017

Dear Guest, Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon! With warm regards from the Asia's Most Exciting City! Yours sincerely John Girard General Manager

Reviewed October 6, 2016 via mobile

You do need to go through immigration and customs to access this hotel. Always a shame to have to do more of this on a long trip! Why can't they build these things inside the airport! Hotel is fairly basic. Check in was slower than...More

Date of experience: October 2016
Thank adventuregirl1968
RAH_HK, General Manager at Regal Airport Hotel - OM Spa, responded to this reviewResponded October 10, 2016

Dear Guest Thank you for sharing your feedback from your stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We sincerely apologise for not having lived up to your service delivery expectations. Please rest...More

View more reviews
Questions & Answers
Get quick answers from Regal Airport Hotel - OM Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines