We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Plaza Premium Lounge (East Hall)

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Book In Advance
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information
123
All photos (123)
Full view
Traveler Overview
  • Excellent12%
  • Very good40%
  • Average24%
  • Poor12%
  • Terrible12%
Travelers talk about
“priority pass”(6 reviews)
“noodles”(5 reviews)
About
This lounge is conveniently located directly after immigration at the south departure hall in Hong Kong International Airport. It includes brilliant airport facilities for guests including comfortable seating, shower and private resting areas...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
See all hours
Contact
Terminal 1, Hong Kong International Airport, 1 Sky Plaza Road | Level 6, Departure Level, Near Gate 1, Hong Kong, China
This attraction is at Hong Kong Intl Airport
New Territories
Website
+852 3960 1396
Call
Improve This Listing
Top Selling Tours & Activities in and around Hong Kong
from $138.87
More Info
from $52.43
More Info
from $134.23
More Info
from $134.23
More Info
Reviews (157)
Filter reviews
76 results
Traveler rating
8
25
12
14
17
Traveler type
Time of year
LanguageEnglish
More languages
8
25
12
14
17
Show reviews that mention
All reviews priority pass airline lounge noodles between flights great lounge long layover transit card
FilterEnglish
Updating list...
1 - 10 of 76 reviews
Reviewed 2 weeks ago via mobile

Not really bad for a short 3 hours layover. We arrived around 5 am and there’s no queue yet and very less people so you can relax and have some snacks as their buffet starts at 6 am. I was not expecting much as I’ve...More

Date of experience: November 2018
Thank itsraavila
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded 2 weeks ago

Dear Sir/ Madam, Thank you very much for taking the time to share your valuable comments with us. We appreciate your kind comments and look forward to your next visit hopefully in the near future. Regards, Jenny Lee Lounge Manager Plaza Premium Lounge Hong Kong

Reviewed December 15, 2018

Actually I should start by stating that the facilities and staff are quite good for a mid-range lounge - food and drinks decent and the place was clean, though crowded. The individual "pods" were good for resting and the communal style work tables were good...More

Date of experience: December 2018
Thank chris w
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded 5 weeks ago

Thank you very much for sharing your valuable feedback with us on TripAdvisor. We much sincerely appreciate this as it makes us aware of the areas where we should strive to keep up and areas where we need to improve.

Reviewed December 5, 2018 via mobile

I booked this as I was on a very short stop over from Auckland to London . I was keen for a shower and massage as advertised. On arrival I was told that there was a four hour wait for a shower and there was...More

Date of experience: November 2018
Thank 820hilaryl
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded December 5, 2018

Thank you for sharing your valuable feedback with us. We truly appreciate this as it makes us aware of the area where we should strive to keep up and areas where we need to improve.

Reviewed November 25, 2018 via mobile

No point in going in here. Queue up to get in for 15 minutes, the atmosphere inside is like an employee food cantine. Way too many people, awkward layout and limited food and beverage.

Date of experience: November 2018
Thank HK_WorldRoamer_79
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded November 26, 2018

Thank you very much for sharing your valuable feedback with us on TripAdvisor. We much sincerely appreciate this as it makes us aware of the areas where we should strive to keep up and areas where we need to improve.

Reviewed October 24, 2018 via mobile

My wife and I rested for an hour in the lounge between flights. We found comfy chairs and friendly staff. Our Dragon card was accepted for entry. Pleasant environment - we’d definitely use this lounge again.

Date of experience: October 2018
1  Thank StephenGlobeTrotter
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded October 25, 2018

Dear Sir/ Madam, Thank you very much for taking the time to share your valuable comments with us. We appreciate your kind comments and look forward to your next visit hopefully in the near future. Regards, Jenny Lee Lounge Manager Plaza Premium Lounge Hong Kong

Reviewed October 22, 2018

On the 10/10/2018 I aired my dissatisfaction with the lounge. I was impressed with the prompt response from Cathy Lau, manageres on duty during my visit. Not only did Ms. Lau explained the reasons for the causes of my dissatisfaction, but she also invited me...More

Date of experience: October 2018
Thank phuketboer
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded October 22, 2018

Dear Jay Jay Ueckermann, Thank you very much for taking the time to share your valuable comments with us. We appreciate your kind comments and look forward to your next visit hopefully in the near future. Regards, Jenny Lee Lounge Manager Plaza Premium Lounge Hong...More

Reviewed October 18, 2018

This was a really poor lounge option. I very rarely write bad reviews unless I get a substandard service, this was exactly that. If you are looking for any form of pre flight comfort forget this option. The lounge lacks any real form of comfort...More

Date of experience: October 2018
Thank William H
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded October 22, 2018

Thank you very much for sharing your valuable feedback with us on TripAdvisor. We much sincerely appreciate this as it makes us aware of the areas where we should strive to keep up and areas where we need to improve.

Reviewed October 13, 2018 via mobile

The services I got is disaster they don't have the manner to convey very noisy and impolite simply .. awkward..Place ..Please avoid to enter here

Date of experience: October 2018
1  Thank rraajkumaar
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded October 14, 2018

Thank you very much for sharing your valuable feedback with us on TripAdvisor. We much sincerely appreciate this as it makes us aware of the areas where we should strive to keep up and areas where we need to improve.

Reviewed October 10, 2018 via mobile

As a frequent flyer with a top tier Priority Pass, i might as well save my money and go to the food court. This lounge have a lot to learn from other lounges in Asia.

Date of experience: October 2018
Thank jayjayu2018
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded October 11, 2018

Thank you very much for sharing your valuable feedback with us on TripAdvisor. We much sincerely appreciate this as it makes us aware of the areas where we should strive to keep up and areas where we need to improve.

Reviewed October 9, 2018 via mobile

Worst airport lounge I have been in. Very small, packed, uncomfortable and unfortunately I had a long wait for my flight. I was actually looking forward to this as part of the holiday I thought being in Hong Kong it would be the best of...More

Date of experience: October 2018
Thank steveN2640RG
JennyL4898, Manager at Plaza Premium Lounge (East Hall), responded to this reviewResponded October 10, 2018

Thank you very much for sharing your valuable feedback with us on TripAdvisor. We much sincerely appreciate this as it makes us aware of the areas where we should strive to keep up and areas where we need to improve.

View more reviews
Nearby
Nearby HotelsSee all 743 nearby hotels
Regal Airport Hotel
5,764 reviews
.33 miles away
Hong Kong SkyCity Marriott Hotel
3,431 reviews
.61 miles away
Novotel Citygate Hong Kong
4,676 reviews
1.66 miles away
Mui Wo Inn
16 reviews
5.07 miles away
Nearby RestaurantsSee all 12,197 nearby restaurants
Crystal Jade La Mian Xiao Long Bao (AP)
435 reviews
.08 miles away
TamJai SamGor Mixian (Terminal 2)
95 reviews
.19 miles away
Pacific Coffee
91 reviews
.19 miles away
Ho Hung Kee (Hong Kong International Airport)
227 reviews
.07 miles away
Nearby AttractionsSee all 1,583 nearby attractions
Hong Kong Wetland Park
313 reviews
.19 miles away
HKIA No.1 Passenger Terminal Building Shopping Area
207 reviews
.10 miles away
Asia World Expo Convention Centre
88 reviews
.70 miles away
Plaza Premium First Hong Kong
17 reviews
.05 miles away
Questions & Answers
Ask a question
Arnab G
November 2, 2018|
Answer
Response from DannyD1548 | Reviewed this property |
There are NO rooms to sleep - this is a lounge with couches and some lazyboy's - first come first serve.
0
Votes
David G
January 8, 2017|
AnswerShow all 3 answers
Response from Samfarmer84 | Reviewed this property |
When you sign into the lounge you can request a time slot. I've never had to wait for long.
0
Votes