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Plaza Premium Lounge (Arrival Hall)

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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Traveler Overview
  • Excellent20%
  • Very good35%
  • Average26%
  • Poor9%
  • Terrible10%
Sep 18, 2018
“Excellent showers”
Jul 28, 2018
“A gem! ”
About
This is the world's first arrival lounge. This lounge facility is designed specifically for travelers arriving or transiting into the Hong Kong International Airport.Located directly after the arrival hall, the facility offers a spectrum of service...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Contact
Level 3, Terminal 2, Hong Kong International Airport, Hong Kong, China
New Territories
Website
+852 3960 1396
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Reviews (101)
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1 - 10 of 49 reviews
Reviewed September 18, 2018

We only used the showers at this lounge and it was well worth the 26$pp price. You get a super clean shower/bathroom for 30min. The shower includes soap/shampoo, new comb, tooth brush, tooth paste tube and Q tips. We booked the lounge near gate 40...More

Thank Migs257
JennyL4898, Manager at Plaza Premium Lounge (Arrival Hall), responded to this reviewResponded September 18, 2018

Dear Sir/ Madam, Thank you very much for taking the time to share your valuable comments with us.We appreciate your kind comments and look forward to your next visit hopefully in the near future. Regards, Jenny Lee Lounge Manager Plaza Premium Lounge Hong Kong

Reviewed July 28, 2018 via mobile

We stopped here for a few hrs between flights. Showers were good, it was great to freshen up. Snacks were fine. Quiet and comfortable. Will use again.

Thank Kabell14
Jenny L, Manager at Plaza Premium Lounge (Arrival Hall), responded to this reviewResponded July 29, 2018

Dear Sir/ Madam, Thank you very much for taking the time to share your valuable comments with us.We appreciate your kind comments and look forward to your next visit hopefully in the near future. Regards, Jenny Lee Lounge Manager Plaza Premium Lounge Hong Kong

Reviewed June 21, 2018

Flight arrived into HK early 4am early (and that even included the flight being ahead of schedule, security and luggage - all super quick!). The Airport express and most public travel into HK was non-existent - was willing to wait to avoid taxis. So crashed...More

2  Thank DWUK
Jenny L, Manager at Plaza Premium Lounge (Arrival Hall), responded to this reviewResponded June 21, 2018

Thank you for sharing your valuable feedback with us. We truly appreciate this as it makes us aware of the area where we should strive to keep up and areas where we need to improve.

Reviewed May 27, 2018 via mobile

All plaza premium lounges at the hk intl airport have almost the same types of food choices, which can be quite boring. However, if u are going there free of charge, not a bad idea.

Thank pp l
Jenny L, Manager at Plaza Premium Lounge (Arrival Hall), responded to this reviewResponded May 27, 2018

Thank you for sharing your valuable feedback with us. We truly appreciate this as it makes us aware of the area where we should strive to keep up and areas where we need to improve.

Reviewed March 18, 2018 via mobile

If you are thinking of paying as a walk in guest my advice would be DON’T!! £80 for 5 hours of essentials some food and comfy chairs!! Total rip off

3  Thank Mathew W
Reviewed March 4, 2018

The Lounge here is very good, I got a room so we could rest, shower and a short sleep before next leg of trip. Food in the dinning room was good. Overall I would book again when traveling through Hong Kong

3  Thank Robyn E
Reviewed March 1, 2018

I had a pleasant stay at the Plaza Premium Lounge during my visit to Nepal both the times - this time and 2 years back! Food was surely delicious, and I would call my shower a perfect shower! However, I didn't have a good sleep...More

1  Thank SBC499
Reviewed February 18, 2018 via mobile

This is first time i tried the hong kong lounge service and the foods are best ever , lots of them aged better than fine dining restaurant and definitely i will try before next time i take off to avoid flight foods !

Thank peterdQ3046PI
Reviewed January 14, 2018

This is a really good place to rest if you are waiting for your airline counter to open for check-in. We arrived in the wee hours of the morning & the lounge was crowded and shower facilities were limited. Light snacks with beverages were available...More

3  Thank Lee-Atlanta2013
Reviewed December 27, 2017 via mobile

The place served my purpose for a stopover tho it can ge too crowded. Can try the fish ball noodles if there.

Thank jastjm
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Questions & Answers
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BostonBruins33
July 18, 2018|
AnswerShow all 3 answers
Response from peterdQ3046PI | Reviewed this property |
sure u can assess anytime even tho ur arrival or gonna take off!
0
Votes
Chris K
June 13, 2018|
Answer
Response from pp l | Reviewed this property |
No, u would need a boarding pass or itinerary to show u are a traveller to use it
0
Votes
Margaret T
May 13, 2018|
AnswerShow all 2 answers
Response from Lee-Atlanta2013 | Reviewed this property |
Yes they have several shower rooms. Just request for key & towels from the counter. Fresh breakfast should be available at your arrival time
0
Votes