China DIY Travel
China DIY Travel
5
Private Tours
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About
China DIY travel provides domestic train ticket booking service for any journey within China in any class or type of train. Give us your name and passport number, no need to pay in advance. We will get you the Eticket and ask you to pay afterwards. It is safer, easier and cheaper!
Beijing, China

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles591 reviews
Excellent
579
Very good
8
Average
1
Poor
2
Terrible
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5.0 of 5 bubbles
Dec 2019 • Solo
I had a fantastic experience with China DIY Travel. From start to end they were friendly, organised and informative, and the email response time was as short as could be. The bullet train is very comfortable and I highly recommend it, especially the 4.5 hour version. The company is truly geared for international transactions. I live in Japan and paid with a PayPal linked bank account. Great job, China DIY Travel.
Written January 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

stormin_99
Munich, Germany4 contributions
5.0 of 5 bubbles
Mar 2020
Very helpful in providing train tickets! We booked an overnight train from Kunming to Lijiang (Yunnan) towards the end of the covid crisis. The team was very supportive and responsive to questions. If you don't speak/read any Chinese, it is very worth to use DIY Travel. Commissions are transparent and very reasonable. I will use again.
Written March 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stabras Traveller
2 contributions
5.0 of 5 bubbles
Jan 2020 • Friends
What a great team!

Responsive, efficient, professional! Easy to order, attention to detail, pay in our preferred currency (Australian dollars) and simple and very useful instructions to collect our tickets. They made our trip to China unforgettable right from the start.

Thank you for your service!
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dib-biswas
Kolkata (Calcutta), India67 contributions
2.0 of 5 bubbles
May 2017 • Family
Not many people may not be agree with me but my expectation was not met based on top reviews it received from almost all.
I am giving unbiased opinion and based on my own experience. First about the good thing: They have very good instructions on the procedure with video uploaded on YouTube including station specific guides.
Now coming to my own experience. I have pre booked soft sleeper on night train from XI'an to Chongqing. Once booked the communication was good they assured me in mail that I shall got my tickets. After that I have found that in this specific train (#K1002) , soft sleeper are being booked within couple of hours on only Friday and rest of the days seats were available. I specifically informed them to book asap as my journey was on Friday. I felt assured based on its reputation but surprises came on the day of releasing the tickets. Once released I found that soft sleeper were available but selling fast. Within couple of hours all sold out. I mailed them asking weather my ticket was booked. i got below response:

"The soft sleeper ticket of K1002 still are not released, can you accept hard sleeper? If you prefer soft sleeper, can you accept K1573 (20:55-07:25), this train departs from Xian south stationit is 2 hours away from Xian city with limited public transportation, so you need to taxi, it is about 100RMB. Please let me know which one you prefer, or we can wait for some days to check if the soft sleeper ticket of K1002 will be released."

Its surprising they don't know if certain tickets are released or not and misguiding by suggesting to wait for some days where actually seats were released and sold out.
It would have been worse if I waited for some days because after few days even hard sleeper went sold out. I took the hard sleeper instead on that day itself.

My point is for certain routes on certain days its very difficult to get tickets and I understand that but giving misleading information by such a reputed company is not at all acceptable.

For rest of the trains I preferred Travel China Guide which was very nice.
Written May 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jackie2015624
London, UK6 contributions
5.0 of 5 bubbles
Aug 2015 • Solo
I am just completing the process of buying tickets for a month of solo train travel in China. This is a challenge as you have to buy each ticket 60 days in advance and they go fast. Some of my travel is during a national holiday.....
Without DIY Travel, it would not have been possible. They buy each ticket as the deadline comes up and charge a very reasonable fee per ticket.
The process starts with a detailed and careful consultation about your requirements. You give three options for each journey, and at this stage DIY gets back to you with advice about likely availability and tips on how to get the journey you want. This is essential knowledge of the system they have.
Once the tickets start arriving, DIY informs you of each one, confirms pricing and gives you outstanding information. This includes:
a voucher for each ticket with instructions in Chinese for the booking clerk at the station,
a copy of each ticket info,
information on how to read your ticket,
Info on how to pick up tickets at a railway station in China, with detailed descriptions of the stations you are going to and the location of the booking office, including videos,
a note in Chinese telling a taxi driver to take you to the right station (important when cities have several stations, and
lots of additional information (e.g. where to eat in Beijing).
All communications are very fast and reliable. They must work through the night as you often hear from them at crazy times in Beijing.
DIY is making my plans happen. Thank you Helen and Lynn!
Written August 19, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RobandLauraGuildford
London, UK2 contributions
5.0 of 5 bubbles
Feb 2014 • Couples
Firstly I would like to thank C DIY T, we were traveling all around Asia and did not have the time or the means to book our train tickets in advance. Helen sent us all the information and lots of other helpfull tips and translations including a restaurant guide. We found this information invaluable and refered to it many times, China is not like any other place we have traveled and you can be overwhelmed and swept away with the thousands of other commuters.
We paid by PayPal and were sent e-tickets when they were booked, we then printed all the information out because in China they block some websites, so we did not want to rely on the internet.
The speed and ease of using C DIY T was great and assured us of a guaranteed ticked to Xian see the terracotta warriors.........We only had a few days to see Beijing and Xian so one problem could have ruined our trip. The best tip I can give you is use the translated information you get and if you get stuck or can't find your way always ask someone in an official capacity "in uniform" or the student type with the Harry potter glasses with no lenses in, they might speak English and a few of them even took us to the ticket office or bus stop etc etc.
The overnight train to Xian was an interesting journey, you can go to the soft seat lounge or VIP lounge and relax if you can find a seat, check the information board and if in doubt ask an official, again we were luky to share a cabin with an English speaking student, soft sleeper is good, 4 bunk beds, small no bathroom but does the job, eat or buy some food before you travel because the prices of the "harrods" trolley !!!,
One last thing getting to see the terracotta warriors, GET THE BUS NUMBER 5/ 603 or 914/915 TURN LEFT OUTSIDE THE XIAN STATION, BUSSES ARE CLEARLY MARKED TERRACOTTA WARRIORS ON THE SIDE..........BETWEEN 7 and 9 yuan RMB........SO CHEAP AND EASY DONT GET A TAXI THEY WILL CHARGE OVER 200 yuan RMB, any other information you need let me know,
Anyway once again Helen many thanks for helping us realise our dream.
Written February 23, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa S
Melbourne, Australia3 contributions
5.0 of 5 bubbles
Sep 2013 • Family
We recently visited China during their peak holiday week.
We were concerned that we wouldn't be able to get the train tickets we required however Helen was a miracle worker and managed to get the exact tickets we required.
Communication was excellent as were the instructions we were given to get to the train station, pick up the tickets and board the train. All went like clockwork.
The commissions charged were way lower than other agencies and payment was very easy.
I highly recommend China DIY Travel for their service and professionalism.
Written October 9, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travellover6128
San Francisco, CA3,092 contributions
4.0 of 5 bubbles
Sep 2013 • Couples
Using DIY china china is definitely a good way to book train tickets in china. Helen responds quickly to any requests and everything is emailed over promptly on payment. We especially liked the directions of how to navigate the stations, which were very handy for the sprawling space of Beijing West station and the chaos of Xi'an station.
As another reviewer has mentioned the fees can add up using this service. By the time you pay the fee to DIY china, then the PayPal fee, then the conversation fee on the credit card (only AUD $ and USD accepted) it can add up to a significant amount. However it is necessary if you want to avoid the hassle and take a chance of buying tickets on the day.
We also didn't get seats together on one of our journeys, which was a shame. Not sure if this needs to be specified at the time of booking?
Written September 23, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andy B
Bargara, Australia196 contributions
5.0 of 5 bubbles
Aug 2019 • Couples
We can not recommend China DIY travel highly enough. They made train travel in China an absolute breeze. We booked a series of trains Beijing-Shanghai-Xi’an-Chengdu-Guilin-Yangshuo-Nanning quite far in advance. They purchased the tickets on the days they said they would and we were able to pick up all the tickets at our first stop, Beijing.

The additional information they provide including videos about the stations and messages in Chinese text to give ticket clerks and taxi drivers is fantastic.
Written September 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ashdough
Columbia, MO57 contributions
5.0 of 5 bubbles
Aug 2019
I cannot say enough good things about this company.
The communication with them is prompt and easy to understand. I was able to book the exact train, time and seat I wanted through them before arriving in China. Each train ticket has a 10 USD device charge which is well worth it in my opinion. In addition to the getting the tickets ordered they send you confirmation email that includes PDF files that you can print out and take with you that has request for your tickets written in Chinese and also instructions to the correct train station to give to your taxi driver. Invaluable for a non- native speaker! They also include links to their YouTube channel that show inside the different stations and describe in an easy way how to navigate the train station (bonus: subway videos on their channel too). Overall this company is amazing. I would highly recommend.
Written August 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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China DIY Travel - All You Need to Know BEFORE You Go (with Photos)