I've given it 1* as there was no option for a 0* as this would have been my preferred rating.
The tickets cost £66. I chose the 8pm display thinking it would be darker and we would get a better effect from the lights. The reviews were good, the pictures and videos advertising this event looked great, I was excited for the light, sound, laser, pyrotechnic and fireworks display that I was expecting. I was looking forward to the night Fort tour lit by 500 candles and customised lighting, it advertised overall an 'Enchanting Experience'
On arrival, once inside the Fort we were told we could walk around anywhere...it was pitch black, we had to use our phone torches to see where we were walking, there were uneven pathways, steps and many unguarded drops - it was dangerous. No opportunity to take any decent pictures as it was so dark
Just before 8pm we made our way to the 9 plastic garden chairs that had been set out ready for the sound and light show, and waited. The show started with the projection onto the wall of the Fort with narrative, the website made the colours look clear and vibrant, being able to see every detail against the Fort wall. In reality you could see shapes and outlines moving but little definition, clarity and even less vibrant colour.
No lasers, no holograms and the 'grand finale pyrotechnics show' consisted of 4 of the most pathetic bangers that rose around 3-4 feet into the air and an even more pathetic cluster of fountain/roman candle, all over in less than 1 minute.
The whole experience left me speechless, for the wrong reasons. I would not recommend this trip to anyone.
Trip Advisor - I would appreciate a response to this, and to find out how to arrange a refund.