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Bevare of this company!!! The tour we took of Mombasa was the worst tour of our lives Non punctual, non knowledgeable guide, dirty car with non working air conditioner, we spend most of the time in traffic while our guide was trying to navigate the streets and doing the role of a driver as well(we were promised a driver and a guide for this tour) At the end we so very little. Have no idea what Mombasa is really all about, and are very very disappointed! This tour operator should not be in business at all since they are misleading people by promising to provide services they couldn’t…
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Date of experience: December 2018
Helpful
I was very impressed with the team at Asaray Tours. They took exceptionally good care of us on our tour of Mombasa. In addition to sharing their ample knowledge with us, they were very attentive to our needs and went out of their way to accommodate our wishes.
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Date of experience: March 2018
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Had a greate experience. Picked up from our hotel in Diani and went on a day tour of Mombasa. Lunch choice was great and highlight was Fort Jesus and Old Towne Mombasa. Would definitely recommend. Next time we will have to do a safari.
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Date of experience: March 2018
Helpful
We took a 14 day safari trip through Kenya and Tanzania . We were 4 couples. We all are retired and have travelled all over the globe. In planning our safari trip, we looked at a prominent tour company, but the dates we were interested in were sold out. Figured well next year, till a daughter of one of the couples suggested we contact AsaRay tours based in Kenya. A little bit hesitant in working with someone that far off. Looking back, choosing AsaRay as our tour planner was the smartest decision we made. Ester Omache, the owner of the business worked with us. Service outstanding. I would send a note in the evening from the US and when I got up next day have an answer. We communicated with email, WhatsApp and within minutes would have answers. She arranged the trip in 2 safari Vans that seat 7 each. So lots of room. In the Kenya portion of the trip the drivers told us they were employees of AsaRay and the company owned the vans. They were fairly new. In Tanzania she made sure that the company she worked with had fairly new vehicles and we one of the drivers that we got was the same one that our friends daughter had when she did her safari 8 some years ago! I would give Esther and AsaRay an A plus on all counts Thanks Esther for a memorable Trip! …
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Date of experience: September 2017
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Responded Nov 15, 2017
As a team, AsaRay was delighted and humbled to handle the Ravi group! I say Kuddos to the team! The group was an amazing party. Thank you so much Ravi and the entire party for allowing us the opportunity to serve you. It was a pleasure!
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Esther is heaven sent. She helped my family plan a Zanzibar-Mombasa-Tsavo-Naivasha-Nakuru vacation that was nothing but amazing. She was very attentive and catered to all our requests. Her rates were very economical as well. I recommend using her for all your African safaris.
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Date of experience: June 2016
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Responded Jul 28, 2016
It was a great privilege and honor to serve you Stella and the entire family. The AsaRay Team we say thank you so much for trusting us to handle your vacation. You our clients make us who we are today. We look forward to another opportunity.
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