The Junction Mall

The Junction Mall, Nairobi: Tickets, Tours, Hours, Address, The Junction Mall Reviews: 4/5

The Junction Mall
4
9:30 AM - 5:00 PM
Monday
9:30 AM - 5:00 PM
Tuesday
9:30 AM - 5:00 PM
Wednesday
9:30 AM - 5:00 PM
Thursday
9:30 AM - 5:00 PM
Friday
9:30 AM - 5:00 PM
Saturday
9:00 AM - 1:00 PM

Tours and Tickets

Popular mentions

4.0
132 reviews
Excellent
27
Very good
68
Average
24
Poor
5
Terrible
8

anne m
2 contributions
TERRIBLE SERVICE.
May 2021 • Couples
Took 11 minutes to get a menu or any recognition of any kind. Made our order and 24 minutes later, the waitress comes back with one meal and informs us the other meal is not available. 24 minutes later! The service is very wanting and as much as I love art Caffè, am never coming back to the junction branch. You need proper training on communication and timeliness.
Written May 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Vandochka
Male56 contributions
Awful
Apr 2021 • Family
I don’t want to go to details, but their staff is very rude and their management supports such a behavior. It’s not a family friendly place. They watch you there like your are a prisoner or guilty of anything. Will I ever shop there again? Never! The worst mall in Nairobi and probably the whole of Kenya
Written April 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sky blue
Nairobi, Kenya2 contributions
Mr Price Junction
Dec 2020 • Family
very unpleasant experience, with unfriendly staff and a lot of judgmental stares.
the male and female staff at the fitting rooms, snatching clothes and touching everything, which during this time i would have thought it would be more professional. there was no sanitizer and the vibe in the shop was so unpleasant we decided to go to Woolworths, which had a completely different environment with lovely people.
Written December 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paola
1 contribution
Terrible
Sep 2020 • Family
Child unfriendly- in these covid times, do not allow children to move aside for crowds, nor go first. Not fit for family.
Written September 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

africanman_840
Nairobi, Kenya3,933 contributions
Almost the same as before
May 2020
The Junction Mall continues to function more or less the same as before. Of course one needs to wear a face mask and to sanitize their hands, but this is simply a minor inconvenience, I'm happy to be able to continue shopping there,
Written May 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Wachira44
Nairobi, Kenya225 contributions
Shopping
Jan 2020 • Business
The mall is located outside Nairobi CBD and strategically placed for shopping.A visitor will take time here to explore all in one facilities.Has a variety of eating places.Yoi can choose the one that suits you.However quality is all over.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nigel R - UK.
Cheltenham, UK33 contributions
Great meeting place .
Feb 2020
Excellent shopping facilities with interesting boutiques and cool coffee houses ....great for meeting friends .
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Janice L
Melbourne, Australia14 contributions
Corrupt police at entrance gate trying to extort money from us
Dec 2019
On 26th December at approximately 12.40pm (our last day in Kenya) my husband and I took an Uber to Junction mall as we wanted to visit the Masai Market. As we were walking through the main gate, a police officer suddenly ushered us into the room next to the front entrance gate. He then proceeded to close the door once we were in there. He asked us for our passports and we said we did not carry them with us as we were just going to the market. I told him they were back at our hotel and I took out my phone and began to ring our hotel but the male police officer told me to hang up immediately. I showed him copies of our passports on my phone but he dismissed them and said “how do I know that is you?”. I then said that I can stay in the room and my husband will go back to the hotel to get our passports. The officer said we can't because he doesn't know whether my husband will come back. I told him that he is my husband of course he would come back for me. The officer said that no one is leaving this room, and that we need to show him our passports

My husband then proceeded to look for his Australian drivers license but the police officer said that is not a form of ID. He told us it is illegal for foreigners not to carry passports in Kenya and that because we didn’t have them on us, then will need to pay him a fine of 5,000 KES (approximately USD 50). I refused and said we don’t want any trouble, we are just wanting to go to the market and didn’t carry them as we were afraid they might get stolen. He didn’t take that as a reason and insisted we pay him 5,000 KES. My husband started looking through his bag again and then after a short while actually found both our passports in there. We told them we forgot we put them in there and that we are flying out today so must have packed them.

He then started going on about how we tricked him and lied to him. He then proceeded to tell us that they hadn’t had lunch yet and asked us to pay KES 1,000 for their lunch, then we can go. My husband was more than happy to pay just to get out of there but again I refused. I was adamant that they don’t deserve anything for trying to extort money from us. I felt like if we just hand over whatever they ask for, they will continue trying to extort money from foreigners in the same manner. After what seemed like forever in that room (I’m estimating 35-40 minutes), the lady officer eventually she said that we are free to go.

We found out after from our Kenyan friends that it is NOT illegal to not have your passport on you in Kenya and they were surprised that this happened in an area like Lavington. We have both travelled extensively around the world and this is the first time this sort of thing has happened to us.

After some amazing memories doing mission work at a homeless boys shelter, going on safari, and meeting such amazing people before that, that episode at the mall left a completely sour taste in our mouths. We were in Kenya helping people and enjoying a well-deserved break from work and we were so upset and disappointed our trip ended this way.
Written January 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PL2w
Alkmaar, The Netherlands453 contributions
Nice to come home.
Dec 2019
I always enjoy coming to the Junction and even though much has changed over the years the atmosphere is still very good!
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jackson okoth
1 contribution
it was a business meeting that was relaxed and exciting
Sep 2019
I was at the Big Square, a nice place to be in for a business meeting, it has extra space for privacy, good food and wonderful ambience
Written October 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about The Junction Mall

The Junction Mall is open:
  • Mon - Fri 9:30 AM - 5:00 PM
  • Sat - Sat 9:00 AM - 1:00 PM



Attractions near The Junction Mall: View all attractions near The Junction Mall on Tripadvisor