AVOID AT ALL COST !!
We booked a private tour for 4 days covering both lakes and Maasai Mara safaris and we really had a bad experience with our driver and the tour operator.
They were counting every single kilo-meters and trying to save money prohibiting our experience in both safaris.
The entries are expensive, especially for the maasai Mara (200 usd per day/person) and they only planned a 2 hours tour and refused to extend despite our request. They mentioned that we needed to pay extra 50 usd when we were stuck doing nothing in the camp and we booked a private tour.
Same story with Lake Nakuru again.
Additionally, the driver was going really slowly, again to save gaz and staying on the main road where you don’t get to explore deeply and see many animals.
Second day on Safari in maasai Mara, the car “broke down” and we had to return to camp after 2h of safari on the second day (again, 200 usd per day/person).
The driver told us he needed one hour to fix it and would return after to resume the safari. 1h passed and we had no news from the driver, tried to call the tour operator to find a solution and send us a replacement so we won’t be loosing the all day.
After many calls and being very pushy, the tour operator agreed to send a replacement but for 4 hours only instead of the all day because it was too costly for him.
We lost 2h30min waiting for a solution when finally we had the replacement coming.
On the way back, the driver was driving recklessy and avoided the tolls main road to save money which extended even more the 5h trip.
To recap, very bad driver, the tour operator is even worst. Bad planning, lying, trying to extort more money.
Again, AVOID AT ALL COST !!