Nairobi Airport Help
Nairobi Airport Help
3
12:00 AM - 11:30 PM
Monday
12:00 AM - 11:30 PM
Tuesday
12:00 AM - 11:30 PM
Wednesday
12:00 AM - 11:30 PM
Thursday
12:00 AM - 11:30 PM
Friday
12:00 AM - 11:30 PM
Saturday
12:00 AM - 11:30 PM
Sunday
12:00 AM - 11:30 PM
About
Nairobi airport help offers Meet, greet and assist services at Nairobi airport for a personal and professional service, fast tracking of passengers through Jomo Kenyatta international airport. with a private airport transfer to Wilson airport and Nairobi city hotels
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Most Recent: Reviews ordered by most recent publish date in descending order.

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Popular mentions

3.0
3.0 of 5 bubbles11 reviews
Excellent
4
Very good
1
Average
1
Poor
1
Terrible
4

These reviews are automatically translated from English.
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Zavier M
8 contributions
1.0 of 5 bubbles
Jul 2023 • Business
Landed at 8.20pm manged yo get out at 10.10pm

Absolute shambles, took 1.5 hours for the baggage to come at baggage reclaim.

Then had to queue further to have everything scanned again whilst exiting the terminal. The notice read hand luggage only but one service assistant that was assigned was putting everything through. Although a Chinese contingent were pushed through separately without scanning anything.
There was no order. A signed read we want to be the best, well that's a joke!
Written July 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bluechippm
Bristol, UK347 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
We last came through this airport in 2021 just after the COVID lockdown and it was chaotic.
This time was a transformation. Baggage security at gate was fast and friendly, we were first in queue at check. While the building is a little tired the staff were pleasant and everything was clean. Easy transition- thank you
Written February 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cosmic D
1 contribution
1.0 of 5 bubbles
Oct 2023 • Solo
I travelled to Kenya with KLM and landed after 10pm, it was my first trip there so I didn't know what to expect but it was worse than I could have imagined it seemed like the immigration staff were going as slowly as possible and their demeanour was not in the slightest bit welcoming it took over 2 hours to get through then I had to look for my bag and just as I was about to leave I was told I had to put my bags through the x-ray machine what they were looking for I do not know but I was told by my Kenyan friend later that they were looking for items to tax or confiscate. The place should be avoided if possible they just haven't got a clue how to treat people.
Written November 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Larry
4 contributions
1.0 of 5 bubbles
Nov 2022 • Couples
Don’t put anything in your bags that you want to keep - even with locks and zip ties - airport full of criminals
Written November 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ron T
Denmark57 contributions
5.0 of 5 bubbles
Feb 2020 • Solo
Was welcomed as promised and breezed through all formalities thanks to the friendly meet and greet host.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

michellepasquinelli
State College, PA37 contributions
5.0 of 5 bubbles
Dry wonderful welcome to Nairobi. We were able to skip lines and get through everything very quickly and we were driven to our hotel in a comfortable van. I recommend this company to everyone arriving to NBO.
Written February 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard l
Cape Town Central, South Africa3 contributions
5.0 of 5 bubbles
Feb 2021
I travelled through Kenya with 6 camera cases This is normally a problem With this service it was a breeze The company is reliable and very very efficient On my departure I was taken right through to the departure gate ........this had all been sorted for me This is an essential service as African states tend to be shakedown areas for people travelling with loads of professional film equipment I cant recommend this service enough Great value for money efficient polite and reliable What more do you want for hassle free travel Worth every penny Thanx once again
Written March 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alan D
1 contribution
1.0 of 5 bubbles
Mar 2024 • Family
To enter the airport you have to go through the detection devices, take off your shoes and everything. Once back we had the unpleasant surprise of having to start twice more... That is to say three times the same cinema with more than slight friendliness from the staff. I even had to take off my little glasses during passport control because the policeman pretended not to recognize me and laughed to himself once my glasses were taken off. And I'm not talking about the number of useless people who all want to check our ship's documents. A nasty experience!
Google
Written March 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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