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Twinkle Star Tours & Safaris Limited

Features Animals
Nairobi, Kenya
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About Twinkle Star Tours & Safaris Limited
Twinkle Star Tours & Safaris Ltd has grown and developed to become one of the reliable Travel agencies in East Africa. As a Kenyan Tour Agency, we are trustworthy and ready to create custom and affordable customer travel options. We offer both inbound and Outbound holiday travel options. The strength of our company lies in the rich experience of its staff who come from diverse backgrounds.
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Hours Today: 7:30 AM - 5:30 PM
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khaledaislam12345 wrote a review Jun 2022
London, United Kingdom2 contributions
Wow! Twinkle Star Tours went above and beyond to personalise this trip for me and ensure everything went according to plan. There were a few personal hiccups along the way but James (the director) was able to facilitate along the way always. Communication is fast, things are put in place efficiently and the staff treat you like family. The excursion days in Nairobi with Double Whiskey (Willy) were really great. The safari was a dream. Diani beach was beautiful. The team are amazing!!!! I can’t recommend them enough. I hope to be back in Kenya soon.
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Date of experience: June 2022
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Response from Twinklestartours, Manager at Twinkle Star Tours & Safaris Limited
Responded 3 weeks ago
Hello Khaleda, Thank you for taking your time to write your safari experience and rating us 5 star. We are glad and thankful you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guides Willy who demonstrated incredible skills and knowledge during your safari. Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your friend and family in the near future. Asante Sana.
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Rafael L wrote a review May 2022
5 contributions
My wife and I did a 10-day safari with Twinkle Star Tours for our honeymoon while in Kenya. We had an incredible experience during the safari and it was a trip that will be remembered for a lifetime. Shortly before the tour was set to start some hiccups happened with the payments, and James (tour organizer) spent hours upon hours with us making sure everything was settled and taken care of, one way or another. This is a company that truly cares about its customers, and the overall experience. During the safari itself our guide was also called James. This dude was honestly one of my favorite things about the whole trip. He was extremely knowledgeable about anything and everything dealing with the animals and the locations we visited, and had an answers to all of our questions- and we had lots of them. His contagious laughter and easy-going attitude made the 10 days we spent together an absolute joy, and i could tell that he truly enjoys what he does. The lodging booked for us was also on point. All of the places were extremely clean and comfortable, with breathtaking views on just about all of them. It was the perfect mix of adventurous tent-like places you’d expect on a safari, with just the right luxury touch. Just as an extra, I would also highly recommend stopping by the Maasai village for a meet and greet, which was an optional stop for us. It was life changing…. Thank you James and James for making this absolutely incredible experience possible.
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Date of experience: April 2022
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Response from Twinklestartours, Owner at Twinkle Star Tours & Safaris Limited
Responded May 9, 2022
Hello Rafael Lisboa, Thank you for your great review on the experience you had with us for the 9 Days Private Luxury Safari in Kenya. Despite all what happened before your safari, we tried our honest best with good understanding to make sure you have a wonderful safari. We appreciate your generous feedback about our Company Twinkle Star Tours and Safaris Limited and Big thank you for acknowledging our guide James who demonstrated great guiding skills. We look forward to hosting you and your friend and family in the near future. Asante Sana, Karibu Tena James Oketch
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Courtney B wrote a review May 2022
Columbus, Ohio12 contributions
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This has been a crazy experience, I will do my best to be succinct but I see why so many safari reviews are so LONG. So first thing, the safari was excellent. My husband and I booked a private “luxury” safari for our honeymoon and I wasn’t sure what to expect, particularly since it seemed closer to mid-range pricing, but it certainly FELT luxury to us. The lodging was fabulous, couldn’t have picked better places myself. Our tour guide James was super cool (not the same James who plans it, a different guy). We saw the “big 5” and so many other animals. This company is a pretty small operation and they take guest satisfaction super seriously. Everything was well-organized, we felt safe the entire time. It was an adventure of a lifetime to be sure. It is worth mentioning that we originally booked a 10-day safari but unfortunately a scam came to light; someone impersonating the tour company took some of our money. Once we got everything figured out, we were able to start the safari a day late; due to our own time constraints, this brought it down to a 9-day safari, but honestly that was still great. I think 9 or 10 days is the way to go. On that note, no matter who you book with, be sure that you are ONLY in contact with actual person you are attempting to contact; check the phone number against their website. If you are booking with Twinkle Star, you will pretty much only be dealing with James. After everything was said and done, they really worked with us to make sure the safari could still happen. I can say confidently, given everything that we went through, that this is an honest company that will not disappoint you. I was definitely a little worried about quality control when trying to book everything from the US, but everything was super above-board with Twinkle Star and they really did a great job.
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Date of experience: April 2022
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Response from Twinklestartours, Owner at Twinkle Star Tours & Safaris Limited
Responded May 9, 2022
Hello Courtney Lisboa, Thank you for your great review on the experience you had with us for the 9 Days Private Luxury Safari in Kenya. Despite all what happened before your safari, we tried our honest best with good understanding to make sure you have a wonderful safari. We appreciate your generous feedback about our Company Twinkle Star Tours and Safaris Limited and Big thank you for acknowledging our guide James who demonstrated great guiding skills. We look forward to hosting you and your friend and family in the near future. Asante Sana, Karibu Tena James Oketch
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Zach wrote a review Mar 2022
6 contributions
Twinkle Star is, without a doubt, the best tour operator in all of Kenya and Tanzania. We booked a custom 3-week itinerary, and James, the Director, worked tirelessly with us to get our specifications exactly as we wished, even changing the itinerary 3 times throughout the trip. Something to keep in mind is that there are basically three main components of a quality safari: - The lodging - The guide - The logistics (itinerary, vehicle, etc) #1, lodging, is mainly price-driven. We were fortunate to stay in luxury accommodations the entire time. #2 (the guide) and #3 (logistics) are entirely owned by the tour company. Here, Twinkle Star shines above all else. #2 - GUIDE Our guide on the Kenyan side, David, was a sweet, patient, incredibly knowledgeable man who went above and beyond to give us delightful experiences. Our guide on the Tanzanian side, Jose, was energetic, friendly, funny, and also incredible knowledgeable. He made our trip wonderful. Both of these men were the best guides I met throughout the safari. Additionally, the Director, James, is the kindest and most helpful man in the world. I cannot say this enough! He kept in close contact with us throughout the safari, always asking how he can help, and even giving us generous gifts. #3 - LOGISTICS In the logistics, Twinkle Star also shined brightest of all. The entire process was smooth - from incredible safari vehicles, to great meals, smooth transportation, easy check in and safari bookings. Everything was perfect. I seriously cannot recommend Twinkle Star enough. Our experience with them was lifechanging. They are leagues above other tour operators.
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Date of experience: February 2022
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Response from Twinklestartours, Owner at Twinkle Star Tours & Safaris Limited
Responded Mar 17, 2022
Hello Zach, Thank you for choosing Twinkle Star Tours and Safaris Ltd as your Tour Organizer, for your Great 3 weeks Kenya and Tanzania long-range Safari. We are glad you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guides David and Jose in both kenya and Tanzania who demonstrated incredible skills and knowledge during your safari. Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your friend and family in the near future. Asante Sana.
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missfangula wrote a review Mar 2022
San Jose, Costa Rica5 contributions2 helpful votes
Went well above and beyond to make sure we are taken care of and have a world-class Safari trip! My best friend and I went on a 17 day Safari trip through Kenya and Tanzania with Twinkle Star Tours. James, the company's Director, and our two guides, David and Jose (David on the Kenya side, Jose on the Tanzania side) were absolutely delightful! In those 17 days we really felt like we became family. David and Jose were extremely attentive to our needs, considerate, and highly knowledgeable of the flora and fauna we saw, which enhanced our experience ten-fold. We would recommend them without hesitation to anyone looking to do a Safari in East Africa.
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Date of experience: February 2022
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Response from Twinklestartours, Owner at Twinkle Star Tours & Safaris Limited
Responded Mar 17, 2022
Hello Irina, Thank you for choosing Twinkle Star Tours and Safaris Ltd as your Tour Organizer, for your Great 3 weeks Kenya and Tanzania long-range Safari. We are glad you found your Tour Planner, James very communicative, responsive, and helpful from the beginning until you finished your safari. We also appreciate for recommending on our guides David and Jose in both kenya and Tanzania who demonstrated incredible skills and knowledge during your safari. Hopefully, this shall not be your last Kenya Safari with us. We look forward to hosting you and your friend and family in the near future. Asante Sana.
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