Donwel Tours & Travel
City Tours • Cultural Tours • Sightseeing Tours • Private Tours • Nature & Wildlife Tours
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8:30 AM - 5:00 PM
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
9:00 AM - 1:00 PM
About
Our story begun as a shadow forming slowly while the sun set in the far west. The adventure started in search of a position like no other, it was a bold intrepid journey. One fine day the vision started unfolding and clarity set in. This was the beginning of Donwel! Our vision is to organize tours and safaris with focus on quality & paying particular attention to finer details.
Nairobi, Kenya

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Donwel Tours & Travel
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Travelers talk about
(3 reviews)
(2 reviews)
(2 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
38 reviews
Excellent
35
Very good
3
Average
0
Poor
0
Terrible
0

Manish757
Dubai, United Arab Emirates29 contributions
Aug 2021 • Family
Wonderful & Memorable trip customized for my family by Christine.
Professional and well organized company. We could rely on her for everything including our pcrs for departing Nairobi. Local guidance after the tour ended..
She also picked the Right driver Ken whom gradually transited into our Guide and brother within 1-2 days.
It was a 10 day tour and Ken was excellent in driving us around and when on Game drives he was a real professional in spotting wild activities and ensuring we reached and saw everything.
He himself is a wildlife enthusiast hence we simply had to ride on his back 😆.
Will recommend people to go for Donwel tours and travelS if you need a memorable and wonderful trip full of adventure and wildlife
Written August 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking your time to share your experience with us. We are so glad that we did not disappoint. We welcome you again for more experiences. Asante na Karibu tena!
Written August 31, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shirish Suvarna
1 contribution
Jul 2021 • Family
Travelled on a Kenyan safari in July 2021 with 4 adults and 2 kids with Donwel travels and had an amazing experience, not just on the safari itself but working with Christine from Donwel in preparation for the trip and during the trip. Christine was always prompt in answering all our queries before arriving in Kenya and even suggested an itinerary which met our travel schedule (no other tour operators suggested this). She even came to airport to see us before the start of our safari which I think is a nice touch and makes you feel like you are cared for. At the airport we were introduced to Victor, our guide for the next 5 days in Kenya. Victor is an experienced safari guide and has a sharp eye to spot animals during the the game drives. He was also very knowledgeable and very kind when dealing with the kids. He made sure that we were comfortable during the entire trip and very flexible in adjusting to our schedules while making sure we had good spotting on our game drives. On our way back from the safari, we decided to spend sometime in Diani beach which was not booked with Donwel but Christine made sure everything was organized for our trip and even came to see us off at the airport. Christine made sure we had a comfortable trip and kept checking on us if we needed something. She even went out of her way to find contact at a local hospital and coordinated the PCR reports for us which was a big help. Overall, Donwel is a professional and very personalized service provider and highly recommended.
Written October 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for taking your time to let us know about your recent trip with us. We are happy that we did not disappoint, we welcome you for another adventure. Asante sana! (Thank you )
Written November 16, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

safa
Abu Dhabi, United Arab Emirates3 contributions
Dec 2021 • Family
Travelled to Kenya in December,01 with friends. We were 8 members with 4kids. Our experience with Donwell was excellent and exceeds our expectations. Everything was perfect starting from the safari preparation with Christine , during the safari with Victor, till the last minutes before flying back from Nairobi.
Christine was so professional, knowledgeable and honest, she cooperates with us in finalising our plan without missing any detail. She was helpful even during our trip as she scheduled our pcr tests and came to the airport for giving us the reports. what an amazing and kind person!
Victor was our tour guide who makes our trip memorable. He drives us to Masai Mara for 2days. Then to Nakuru lake and lake Naivasha for 2days. Thanks to his eagle eyes, we spotted the big5 famous animals (lion, leopard, buffalo, elephant, rhinoceros)and even more other animals.
The safari was breathtaking, the weather was nice sunny with some showers in the late afternoon, it was green with so beautiful land escapes …
Victor was so flexible and doing his best having the best experience ever. Each safari tour took us up to 6 hours in the Jeep, but I can tell you that we never felt it long or boring thanks to Victor’s attitude, the long discussions and information he gave… He is so kind with the kids and patient with the hole group members! We really enjoyed our safaris with him and we are looking forward planning another safari with him and with Donwell!
Donwell team is professional and amazing, I highlight recommend it to anyone planning for Kenya trip!
Best luck
Safa
Written January 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are so glad that you had a memorable holiday with us. We also thank you for taking your precious time to share the feedback. Welcome for another adventure!
Written February 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jamie L
Washington DC, DC30 contributions
Oct 2021 • Solo
I couldn’t have been more pleased with the trip Donwel planned for me and the impeccable service every step of the way. As a solo traveler, it was important to me that I knew I’d have a contact in Kenya who would be responsive and available in case anything came up. Christine was that person; she went above and beyond to make sure everything was in order, checked in throughout the trip, and even connected me to a driver at the last minute when I decided on a whim to explore Nairobi for the day. I had the most wonderful time in Kenya and would highly recommend Donwel to anyone looking for a tour operator to assist with the planning of a safari. Thank you so much Christine, Stephen, and the entire team who made my trip what it was.
Written November 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jambo Jamie! We truly appreciate your positive feedback on our services. Hosting you was a very beautiful experience to us as well. Karibu Tena ( Welcome again ).
Written November 16, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Riley W
Tampa, FL100 contributions
Mar 2021 • Friends
As an OCD overplanner. I generally create a full itinerary for a trip (not trusting the service hired) but from the second we landed to the moment we left, no detail was overlooked. Our driver and now friend (Ken) kept a mental log of every item we mentioned and would make them happen. From getting hair cut and small toiletries to getting gin and tonic supplies at 9am en route to safari. At night we requested he show us local places and he knew everyone and made us instantly feel as if we were locals/family. Abedare was our favorite and next time would stay there for extended period (golf with zebras!) the staff was incredible as well (hi Humphrey!) Dunwels’ (Ken) vehicle was clean and organized every day. Fridge stocked. Waters. Our favorite sodas and so forth (attention to detail!) our Covid test went perfectly as planned and all needed documents on time.

The only “hiccup” i would say is our knowledge in needing a visa prior to arrival. But Christine called the govt office and got the visa expedited on our behalf (while sitting in London airport)

Overall. I would recommend this company to friends (and i have) i learned of them via a friend who had a great visit in Nairobi prior.
Written March 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jambo Riley, We truly appreciate your positive feedback on our services. Indeed it was a beautiful experience to be your host during your tour. Welcome again for another adventure. Asante Sana ( Thank you so much )
Written March 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

paradesii
Dubai, United Arab Emirates2 contributions
Dec 2021 • Family
Donwel was highly recommended to me by a friend who recently completed a Kenyan Safari and we took a similar trip through them. The initial interaction started with Ms. Christine clearly explaining to us the different options available in terms of budget and timelines and helped us with a tailor made schedule that suited us well. Our guide and Safari expert Victor is a kind, patient and knowledgeable person who made our Safari a memorable experience. The choice of hotels was excellent and Christine would check on us regularly from Nairobi to ensure we had a comfortable stay at each of the lodges / hotels. Our last day of the trip saw a flight cancellation late at night that was beyond our control, but Christine stood by us and made sure we reach back home safe and fine. Greatly recommend Donwel and Christine & Victor if you would like to give your family a memorable African Safari!
Written January 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for taking your time to share your experience with us. We are so glad that we did not disappoint. We also salute you for the patience you expressed when your flights were cancelled. Karibu Tena ( Welcome again ) !
Written February 2, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Samina Hussain
1 contribution
Feb 2021
Jumbo! For our first honeymoon we decided to visit Kenya, and undoubtedly it was an experience of a lifetime. The day we landed we were greeted by Christine, who helped us with our complete package and made sure we had a wonderful time whilst in Kenya. Our driver Victor was also very friendly, and we had a fun time visiting Amboseli National Park, Masai Mara Game Reserve, Giraffe Manor, and Lake Navaisha with him. We witnessed some incredible sight of Lion, Cheetah Hunting, Night Safari and our most interesting find was the leopard that Victor helped us locate. Giraffe Manor was also one of the most memorable experience, surely a must visit while in Nairobi. We were also taken to the Carnivore restaurant and Masai Village that was an incredible experience too. Staying at Eagle Camp and Sarova was great as well. On our last day our covid test was taken well care off and Christine and Victor dropped us off to the airport and made sure we had all our documents and everything ready for a safe flight back to Dubai. We also learned some Swahili language on our trip and that was fun. Will surely remember this experience forever, and can't wait for another Safari soon!!!. Asante Sana.
Written April 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are really humbled for such a positive review. Thank you so much for taking your time to share the feedback. It will be a delight to host you in future.
Written August 31, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lakshmi V
Chennai (Madras), India2 contributions
Aug 2022
Great experience with our short holiday in Kenya! Everything was very well organized by Donwel Tours. Will surely recommend them to our friends. Special thanks to our tour manager Christine and our excellent tour guide Benjamin. They were very kind and flexible with last minute changes we requested to the itinerary and did their best to accommodate our requests!!
Written September 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Lakshmi, Thank you so much for such a glowing feedback. We are so delighted. We can not wait to take you for another adventure. Best regards to your team.
Written September 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dec 2019 • Friends
I really don’t know where to begin, because the entire trip was so thoughtfully, and thoroughly planned out that I have nothing but praises for all involved. This was my first international and trip to Africa as a whole, but because of this wonderful experience, I do plan to visit again. The entire experience was amazing. The game drives were outstanding, and our driver, Charles was the best. He was very knowledgeable, and had eyes like an eagle when in can you spotting the animals. Christine called in to check on us throughout the trip, and even came to bid us farewell at the airport for a debriefing. She was so engaged, excited, knowledgeable, thoughtful, and sweet. We saw all of the animals we wanted to see and then some. The only one we missed was the almost extinct 🦏 whom is shy and hard to find. The accommodations at each resort were absolutely spectacular, and the staff at each were most accommodating, friendly, and attentive. I was also very excited to have knocked a few items off of my bucket list, including a hot air balloon ride.
The entire trip was breathtakingly beautiful and I not only highly recommend Donwel Tours and Travel, but I plan to utilize them again in my next trip to Africa.
Be blessed, travel safely, and utilize Donwel Tours and Travel for your Africa trip needs.
Written January 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jambo Brandie, We are really humbled for such a glowing review. Thank you so much for taking your time to share the feedback. It will be a delight to host you again. Asante Sana!
Written January 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shweta G
1 contribution
Sep 2022 • Family
Our experience was the best, Christine helped us plan our trip based on our requirements and also arranged for all the activities within our budget. Also, we had specific food restrictions and they arranged for the same. Charles our driver was super accommodative and nice.

Its safe to say because of them our trip to Kenya & Masai Mara will be one of our best family trips ever.
Written September 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Donwel Tours & Travel (Nairobi) - All You Need to Know BEFORE You Go

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