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Magic Horizon Hot Air Balloons

Luxor, Egypt
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About Magic Horizon Hot Air Balloons
WE FLY PASSENGERS INTO THE SUNRISE AND OVER LUXOR, THE BIGGEST OPEN-AIR MUSEUM ON THE PLANET.The magic flight starts before dawn when our staff will pick passengers up at their Luxor accommodation ferry them across the Nile by Felucca motorboat and drive them to the take-off point. Guests will glide up from the West Bank in an expertly piloted balloon and float over Luxor enjoying a bird's eye view of all the important landmarks of the West Bank.
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Pjt1126 wrote a review Feb 2020
13 contributions3 helpful votes
+1
We just got back from Egypt and this was a major highlight. Yes it was a bit of a pain to get up at 4 am, to be escorted from our cruise in the dark from car to boat (with tea and coffee) then car again. At times it seemed unclear if they knew who we were, but then someone would say, "We've been doing this for years, trust us." And then WOW - seeing the balloons fired up and inflated in the dark, then the smoothest launch off above the sunrise followed by the pilot giving us a 360 tour of the Valley of the Queens and the Nile. Breathtaking. The landing was just as smooth. And we were then shuttled to meet up with the rest of our tour who slept in and they regretted not joining us when our kids (ages 8 and 10) couldn't stop talking about it and looked at our pictures of the colorful balloons with the sunrise over the Nile. Expensive yes. Worth it - absolutely. We didn't buy the photo and video package. The ones we took on our phone were fantastic. It was hard NOT to take a great picture. Thank you to the wonderful team. Unforgettable.
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Date of experience: February 2020
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zuber h wrote a review Feb 2020
London, United Kingdom3 contributions2 helpful votes
Great experience. Professional. Reliable. Friendly staff. Great value for money. An amazing bunch of people who really add to what is already an experience of a lifetime. I'm lucky enough to have been visiting Egypt for years and friends at Magic Horizon are always on my list of people to visit. Unlike ballooning anywhere else in the world, the Magic family will always take care of you - from pickups in the morning, ensuring a great ballooning experience, a safe landing and taking you back to your hotel at the end with a lovely certificate. They've even called well after the excursion to check up on us and offer any help whilst in Egypt - on one occasion providing free transport to Cairo when we'd missed our ride. Magic really do go above and beyond for their customers and make you feel like you're a part of the family. Looking forward to visiting again next year.
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Date of experience: February 2020
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Response from VisitLuxorInballoon, Director of Sales at Magic Horizon Hot Air Balloons
Responded Feb 24, 2020
Your kind words repay the hard work, the sleepless nights, the windy days...etc... thank you! :)
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Moustafa Hazem wrote a review Feb 2020
1 contribution
You need to read this review before booking your air balloon ride. Update : few hours after writing my google review, mr.Alaa called & said they don’t care whatever I wrote, then started cursing so I disconnected the call . Me & my young brother took a balloon ride yesterday & I am not satisfied at all. It started by me looking up & finding that Magic Horizon got good reviews. I called them & talked to mr. Alaa , he told me the sunrise ride costs 900 L.E , I negotiated the price with him as I am just one person paying for two people, he said let me check what we can do ? later someone from same company called for arrangements, I said ok we can do that but still I didn’t know the final price, he called later & said 850L.E per each is the best we can do as the sunrise ride is more expensive than other times ,I agreed & insured that it will be Sunrise , he said yes. So pickup time was set to be 5:30 am, I was ready on-time, didn’t find their bus , I called the guy asked me to wait for his call back , 10 min. later called & told me to ask for specific guy that know which bus will take me there , I got on the bus at 5:45 , it started moving at 6:05 (note : sunrise is at 6:30) , we arrived to the spot around 6:20 & waited for the other balloons to fly first, then our’s started to fly at 6:45 , by that time the sunrise was already over ( you can see photos ) , I didn’t enjoy the ride as I was only looking on one direction as the sunlight was direct to my eyes & I cannot see anything. After the ride was over I started talking to people there & mr. Alaa that this isn’t what I paid for & they should give me at least 300 out of the 1700 back , mr.Alaa said he was sorry for that & this was their problem as their 1st ride was late ( which I thought I should be on ) so that ended up that the second ride was late too , also the pickup wasn’t well organized for the rest of the group, all that together ended up that we didn’t catch the sunrise , he offered to give me free ride on my next visit, I explained to him that if I have the money & time I will travel to a new place & not visit Luxor again , I asked him if he can get me & my brother the ride on the second day before traveling to Aswan , he checked & called later that he can’t do it as all were booked. One more thing the certificate they gave us was from company called Alaska & not Magic Horizon , I asked about this too & he said they have two companies to get more ride permissions from Egyptian government. So the summary I spent 1700 , didn’t enjoy the ride , bad experience, they weren’t able to provide any discount or other ride ) I don’t recommend them at all .
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Date of experience: March 2019
1 Helpful vote
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Response from VisitLuxorInballoon, Director of Sales at Magic Horizon Hot Air Balloons
Responded Feb 24, 2020
Update: slandering cannot be morally acceptable ... besides being a criminal offense! Dear Moustafa, As we already explained to you, hot-air ballooning is an expensive activity with consistent visible and invisible costs and, of course, not everybody can afford it. On the other hand, you begged us in such a way, for you and your little brother that we accepted this ‘delicate case’ and after ‘seeing what we could do’ at the very last minute, we still managed to squeeze you both in, on a sunrise flight at a ‘charitable’ cost. Prices are clearly comparable on our website. In the morning, due to the weather conditions, we had to wait a bit longer for the okay of the CCA guys but you still enjoyed (so you told us then) the sunrise from the sky as it is also visible from the pictures you posted. A beautiful sunrise indeed! You enjoyed it so much, that you wanted to fly again on the following day, except that this time you wanted it for free and you pretended to be on the first flight (...) Our explanations to you that this is our high season, that our first flights were completely booked, that other guests had already booked, paid etc, were rejected by all sort of threats, which we didn’t expect they would really result in an unneeded review (and updated!) only aimed to ruin our reputation. We are sorry you wasted your time...and hope you enjoyed your flight!
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plumber2Edmonton wrote a review Feb 2020
Edmonton, Canada10 contributions12 helpful votes
Amazing company to organize this great experience. First day we were all waiting at the site but the weather was too windy. Sorry flights cancelled. Darn. Day two try again with the same excellent service for pickup but this time excellent weather and away we go on a sunrise balloon ride. The sunrise was terrific and the 360 panorama of the mortuary temple of Queen Hatshepsut and Tombs of Nobles and workers. Floating above the valley at that time of the morning is an awesome experience. The bus pick up and transfer to the ferry boat and transfer by bus the launching site was very organized. Two days in a row to organize this was amazing and went well both days.
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Date of experience: February 2020
2 Helpful votes
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Response from MagicBalloons, Director of Sales at Magic Horizon Hot Air Balloons
Responded Feb 10, 2020
We thank you soooo much!
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Steven Paul wrote a review Jan 2020
Hanoi, Vietnam11 contributions2 helpful votes
This experience was absolutely incredible! Pilot Bob is very experienced and amazing. We were the first balloon in the sky and enjoyed the breathtaking sunrise and scenery. I definitely recommend everyone to complete their trip to Luxor with this tour!
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Date of experience: January 2020
1 Helpful vote
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Response from MagicBalloons, Director of Sales at Magic Horizon Hot Air Balloons
Responded Feb 10, 2020
We thank you soooo much...from all of us!
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