Tours and Tickets by Luxor and Aswan Travel
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Our trip to Egypt was a life-long dream and Hany @Luxor&Aswan came up with the perfect 9-days itinerary that hit all the key highlights and exceeded our expectations. Our two guides (Shahinaz and Simon) were extremely knowledgeable and very friendly travel companions. The Nile cruise on the Princess Donia Dahabiya made our private tour that more amazing (special thanks to Captain Hassan and his crew). I also recommend the magic hot air balloon experience in Luxor. Everyone was kind, we felt super safe at any time, and the food was superb. We have travelled around the world and I can't say enough about the impeccable service and attention to details provided by the Luxor and Aswan Agency.…
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Date of experience: December 2021
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I cannot recommend LUXOR-ASWAN TRAVEL enough. Their services really went above and beyond what we expected. On their site they suggest you do not travel on the over night train from Cairo to Luxor because the train might not be as comfortable as expected and there is a full day of sightseeing once you arrive. We of course paid no heed to their advice and took the train. Was it uncomfortable? No, it just took 26 hours longer than expected to arrive. I really could not tell you exactly what happened, no one seemed to know. Once we embarked in Cairo, we were told to have dinner, sleep and 8 hours later wake up in Luxor. When we woke up 8 hours later, we had only moved a couple of kilometers south of Cairo. I texted LUXOR-ASWAN TRAVEL and informed them of our predicament. Hany, our Reservation Manager, was the only person whom, we felt, cared about us. We communicated every so often to advise of our progress and at least encouraging words were received. Other passengers tried to communicate with the Rail Company and phone calls were never answered. I must give a special congratulation to our train porter. This poor man did not know any more than we did, was left by the rail company to deal with some disgruntled passengers and he did so with patience. Because the train did not have food on board for 2 days (it only had one dinner and a breakfast); he did offer to buy snacks and sodas on our behalf at different stops. 38 hours after we departed from Cairo, on a trip that should have only taken 8 to 10 hours, we arrived in Luxor. LUXOR-ASWAN TRAVEL, took over from that point forward. Because we had missed the first day of touring, they were able to provide two days worth of sightseeing into one day. Our private guide (PhD in Egyptology) Mikael, made sure we first had some breakfast and then showed us all the sites as had been pre-arranged on the cruise. The cruise spends the first night in Luxor, so although we missed the first day, we did not miss the ship. The ship had agreed to wait for us to finish all of our site seeing before setting sail on the second day. We had booked a cabin with three beds in the ship. When we arrived at the ship that evening, LUXOR-ASWAN TRAVEL had managed to upgrade us to two suites at no extra cost. Here I would like to stop and remind you that we were advised NOT TO TAKE that overnight train. We did not book the train through LUXOR-ASWAN TRAVEL, nor do they have any affiliation with the rail company. They just simply felt that we had had quite an ordeal arriving to start our vacation and they wanted us to be happy. The rest of the cruise went smoothly. Mikael, our guide, was obviously extremely knowledgeable and was always eager to share his experiences. We felt very lucky and we learned much more, having had our own private guide, as opposed to being part of large tour. We also move at our own pace and that is an essential part of being on vacation. All the sites were magnificent, some even majestic. If you are able to find a quiet spot and close your eyes, you might even feel a special energy. I could write a whole article, is this looking like one? on our entire experience, but I will summarize the rest: 1) Reservations are easily made - email communication is prompt. 2) Concerto 2 has very comfortable beds, excellent pillows (I usually travel with mine, so believe me when I tell you their pillows were good quality) and surprisingly very good water pressure. Not exactly sure what I was expecting, but the water pressure in the shower was the first re-assurance we received that the rest of the cruise was going to be just as relaxing. 3) The restaurant had a variety of fresh salads which I piled my plate with and very tasty fish. My understanding is that the fish comes from the Nile itself, and the freshness of it was undeniable. Beer and wine, an accompaniment to most meals as far as I am concerned, were available. My bottle of white wine was reserved from one meal to the next. I have to admit that the first night I took it to my room, not wanting to waste it, later on I learned the restaurant would save it for me. 4) Mohammed and Mohammed, yes, two different men, same name – were wonderful housekeeping staff. Our room was perfectly cleaned, organized and even decorated every day by mid-morning. 5) Massages on board Concerto 2 were very good. My husband loved his. I walked out feeling completely relaxed. Don’t miss the opportunity to get one, after a whole day of touring, there’s nothing like having your feet massaged and your muscles relaxed. 6) The Jewelry store had very good prices. Yes – we bought jewelry too. Got our names in cartouches and are wearing them proudly. Purchased a ring and a pair of earrings as well which the jeweler, Ramon, had to basically redesign to my liking, twice. No hassle, no extra costs, simply good customer service. 7) Photographs you ask? Yes – we bought those too. Yes, we posed. Yes, we smiled and now have them up on the refrigerator – I smile every time I see them. We have tons of digital pictures, but some how those never get printed or reach our kitchen. Looking forward to booking other travel itineraries with LUXOR-ASWAN TRAVEL.…
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Date of experience: January 2022
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Review of: Private Tour to the West Bank of Luxor
We used Like xor and Aswan travel for our tour guiding arrangements in both Cairo and Luxor and were impressed with their service and professionalism
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I had a wonderful experience with Luxor and Aswan Travel. I used LAT as travel agent on my dream trip to Egypt. I was traveling with my 9 year old daughter, so we wanted to mix visits to major historical sites with fun activities. I also wanted to customize my trip from the standard tour, adding in hotels and locations. LAT handled everything, and did an amazing job! They were very responsive to my numerous questions before the trip. Once under way, we were met with knowledgable, friendly guides and agents at every stop on our journey. Our main guide for the cruise was so knowledgable and nice. He really went out of his way to make the trip fun for my daughter. We felt very well taken care of throughout the trip. They even helped us navigate the changing COVID-19 requirements. I highly recommend them and will use them again!…
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Date of experience: January 2022
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That was a once in lifetime journey through the history of one of the most importanr civilizations. Luxor & Aswan team had it all perfectly planned, the highlight being the tour guide himself. Muhamed is an egyptiologist who combines deep knowledge with a unique teaching charisma: both my 13 and 11 y.o. kids were fascinated by the stories & hieroglyphics explanations and despite some necessary early wake up calls, there was no complain! I only regret we did not have enough time to visit Abu Simbel. Maybe next time :-)…
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Date of experience: January 2022
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