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What can I say?! They were always on time, even when we are 10 minutes early, expect them to be outside your hotel ready to greet you. I know it sounds crazy, but that’s how prompt they are. The guides are so knowledgeable and very honest. Haitham in particular, he’s one of those people that is very passionate about his country that you yourself would become passionate about it as well. We also had an amazing driver, Mohammad (aka falcon) who gracefully glides through traffic without you feeling like having a heart attack. We got very lucky with these two in Cairo. We didn’t ask for a guide in Abu Simbel but they provide us with a driver, Hamdi. Although he couldn’t speak English he was still acting as our tour guide while driving us. The hand gestures and horrible sign language exchange between my husband and Hamdi was so comical, lots of laughter in that car during that long drive. The next day, Hamdi also drove us to Luxor and drove back during a dust storm. I was so worried, but I’m glad he made home safely. You will also get text messages from Waleed who always made sure we got the best experience and kept in contact with us throughout our trip. They made all the anxiety and worries about this trip nonexistent. We absolutely felt that we were in good hands. Thank you to all of you who went above and beyond... I didn’t get to mention Fatima and Sero, this review would get too long. But thank you for absolutely everything and for making our trip the most memorable experience ever! I absolutely, 100 percent would recommend this company to anyone I know. …
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Date of experience: March 2020
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My wife and I took a 2-day felluca trip through Aswan Individual and it definitely was a highlight of our stay in Egypt. Our crew (Siru and Mustafa) was super friendly and helpful and managed to fit all the places we wanted to stop at into our itinerary. Furthermore they spoke English very well and cooked absolutely amazing meals. The going down the river was slow and relaxing as is to be expected in wintertime and the scenery along the nile was absolutely beautiful. Also, the communication with the company before the trip was very efficient and friendly. Altogether we can't recommend this company enough. Thanks again for a great experience.…
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Date of experience: March 2020
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We used Aswan Individual for all our logistics in Cairo and Luxor, moving from place to place by minivan which takes a ton of stress of the trip, the guides, Nile River Cruise, ATV’s (quad), hot air balloon, etc. From the beginning Rachel was excellent in helping shape our itinerary. Updating and revising as I researched and asked for parts to be added or removed. With two teenagers we wanted to go “lite” the hours spent in some of the museums and the number of pyramids, etc. It was unconventional to pay in cash, and not at the beginning of the tour. I had read other trip advisor reviews suggesting it worked fine, and it did for us as well. Easy. We had already done all of the Cairo tours and were in Luxor (by train) before we paid, but it worked great and just as they laid out in the advanced communications. As our trip concluded the coronavirus scare was setting in. Although Egypt is not, at least at the time of this writing, a high risk country, they closed air travel and it was a bit of a scramble to get out. Almost literally the last flight out. The entire time Waleed would respond in under a minute, working logistics and even thinking about back up plans if our flights unexpectedly canceled. Based on our experience, which was under particularly stressful circumstances not only for us but for Waleed and everyone in his country, they were exceptional and I would highly recommend them. One note, the ATV (quad) tour outside of Cairo was “sketchy”, in how some would measure it, but it was one of the absolute highlights of our trip. The teenage kids loved it and we did as well. You see the back alleys of Cairo, that’s for sure, and it’s eye opening, adventuresome, and fun. We brought US cash but the hotel ATM’s worked as well as they do at home and they dispensed small bills in Egyptian pounds, which is excellent for tipping. Highly recommended Aswan Individual and the guides they arranged Hanie in Luxor, Hackman in Cairo, Hysman “H” for Giza/pyramids museums, etc.…
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Date of experience: March 2020
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We sent a msg to Waleed and 15 minutes later we were already in his car discussing the details. Fast and efficient. The cruise was relaxing but the best part was the full day tour in Luxor with Shima. Her communication skills are excellent and as an egyptologist we felt assured of the information we received. Highly recommended.…
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Date of experience: March 2020
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To begin, communication was perfect dealing with Rachel prior to the trip, which obviously gives confidence to the buyer. There was no doubt I would get the tour I purchased. I bought a 3 night cruise with a few tours along and pick-up and drop-off. The cruise was less than quality, but I blame the cruise operator rather than Aswan Individual. The tour guide was Fatmaa Hussen who did an ok tour in Luxor. her English was average and knowledge of the sites was good. What was bad, were the sales trips. Similar to what you get from a big and cheap group tour for them to earn extra money. I bought 2 art pieces that turned out to be way over-priced. I would have expected her to work for ME and not the stores, but that wasn't the case. Feel comfortable with Aswan Individual to book your tour - I would book with them again which is the main point of a review, but find another tour guide.…
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Date of experience: March 2020
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