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Lotte Duty Free Main Store

9-11FL. Lotte Department 1 Sogong-dong, Jung-gu, Seoul, South Korea
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Full-Day Tour of Gyeongbok Palace and Gangnam City
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  • Excellent15%
  • Very good38%
  • Average35%
  • Poor7%
  • Terrible5%
Travelers talk about
“local brands” (3 reviews)
“lotte hotel” (3 reviews)
9-11FL. Lotte Department 1 Sogong-dong, Jung-gu, Seoul, South Korea
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Reviews (401)
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11 - 20 of 70 reviews

Reviewed April 17, 2017

You'll need at least 3 hours at the Lotte Duty Free. There are many levels of shops and a wide variety of food available at the food court. I tried the sweet potato latte and tiramisu at the food court and both were so good....More

1  Thank Liyana N
Reviewed April 8, 2017 via mobile

This is an absolute Godsend for travelers. Instead of going to the airport early for some duty free shopping, get it done here. If you're flying out of Incheon, I highly recommend still allotting some time at the airport since it's one of the largest...More

1  Thank Susan C
Reviewed April 3, 2017

A shopper's paradise. Many international and local brands cosmetics and luxury items. Service level could have been better, especially at the Laniege counter. Eventhough there weren't many customers, the salesgirls seem to just want to rush through your order. Not much "expert" advice as to...More

1  Thank DShim
Reviewed March 29, 2017 via mobile

Ive been visiting Seoul for a few years now and always love my duty free shopping for Korean brand beauty products. For the first time in years the place was relaxed and a bit quiet - for reasons I wont go into but if you...More

1  Thank Razzle D
Reviewed March 25, 2017 via mobile

Ok I agree it's a bit expensive when you enter if after passing though Myondong and the underground markets of Seoul metro but the quality of the stuff is spot on .. it's worth a visit.

Thank Mahwish Z
Reviewed January 31, 2017 via mobile

Extremely packed with tourist, especially for cosmetics. Know what you want to get before entering as most tourist just grab whatever the salesperson puts out. It can get rowdy. Some brands only allow you to pick it up at the airport, you'll be asked for...More

Thank Garrettwang
Reviewed January 29, 2017 via mobile

Lotte Duty Free in Myeongdong in Seoul is considered the best and the biggest. It gets super busy during peak times (late afternoon). It has at least 3 floors (8,9,10th floors? I think) of shops and global brands. Floor 1 to 7th are regular department...More

2  Thank udubfl
Reviewed December 29, 2016

Prices here are rather expensive but items here are mainly branded and targeted towards tourists. There is a supermarket below where locals will shop. Outside at level 1 there is a place of korean stars hand prints.

2  Thank JinjjaDaebakk
Reviewed November 8, 2016

Don't get sucked in. The prices here are not cheap. Huge and fancy store, but not good deals. Maybe you need to negotiate...not sure about that.

1  Thank Michael H
Reviewed November 3, 2016 via mobile

This place is packed with China tourists. Every single Brand counter is flooded with tourists shouting and demanding attention from the counter girl. I can feel that the promoters are frustrated and annoyed most of the time. Don't let them treat you this way unless...More

1  Thank BloveC
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