The Shilla Duty Free Seoul
The Shilla Duty Free Seoul
4
About
The Shilla Duty Free Seoul offers products by world-renowned brands at discounted prices. It is located next to the Shilla Seoul Hotel and provides high-class facilities and services to shoppers.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles428 reviews
Excellent
110
Very good
175
Average
100
Poor
25
Terrible
18

bagelavender
Seoul, South Korea10 contributions
5.0 of 5 bubbles
Jun 2022
Always a fun place to shop and they have various products, so I visit once in a while even though they’re most of the time very crowded. I was lucky last time as I had a visa card to buy the products, and they gave me a small size Sulwhasoo cleansing foam as a free gift. You receive them from the membership desk right next to the entrance even if you don’t purchase anything, only if you have a visa card with you! I thought it would be small because it's a free gift, but actually it was bigger than I thought and I think it’s perfect to carry when traveling around. I think they said they will do this until December but would be best to visit around June or July before they run out of product. I also enjoyed walking around Dongdaemun nearby after shopping and I’ll visit again!
Written June 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

chit soe
Yangon Region, Myanmar971 contributions
4.0 of 5 bubbles
Jun 2023 • Friends
Only 3 floor of top brands which are very very expensive. Base floor had goods with reasonable price. But people are buying as giving free. Nearby Shilla hotel is said to be 6 stars. Near car parking, there is a nice hill with beautiful chinese and korean mix style structure and sculpture, worth to give a visit.
Written June 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tammy
Kuala Lumpur, Malaysia240 contributions
4.0 of 5 bubbles
Jul 2014 • Business
The prices here are better than at Lotte Duty Free and at Myeondong! They have all the skincare brands as well as the luxury brands like Tory Burch, LV, Hermes, Prada etc. that is why you will see bus loads of Chinese tourists here. There is also a free shuttle from Stilla to Myeondong, so it is very convenient.
Written July 5, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CynthiaDewi
Bandung5 contributions
1.0 of 5 bubbles
Nov 2018 • Friends
We came to SDF at NoV 2nd 2018. When my friend buy products at HERA's counter, i came to Sulwasoo's. and i saw the products that my mom need it. So i take a pic. suddenly one of the salesgirl come to me, and said with rude face and ask me to delete and she wait for it until i delete the pic. Since when we can no pic at the counter? Even at next counter we can make pics and send to my relatives. i didn't understand why now a lot of salesgirl in many shop in seoul are rude.One year ago i came to seoul and they still nice. so different now. Really not recomended for a city who expect from tourists.
Even when we go shoping at Myeongdong/ Gangnam and other locations many of rude sales girls there.No Smile.
Written November 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michelle
2 contributions
1.0 of 5 bubbles
Jun 2019 • Family
It’s is crowded due to tourism and the customer service is really bad , especially a male salesman which sell masks at jmsolution counter is very rude.
Written June 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pickleinwimbledon
Barbados966 contributions
1.0 of 5 bubbles
Nov 2018 • Couples
Went in search of some much needed European cosmetics to replace ones used while long term travelling. Outrageous prices for European brands. Can’t even take the purchases away with you. Have to collect at airport as exit Korea. Don’t waste your time or money here. Buy at airport. Cheaper and much better shopping experience.
Written November 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ethelman2
Hockley, UK15,056 contributions
2.0 of 5 bubbles
if you like duty free shops, this is what you will like. It's not cheap, it' has mildly interesting archtitecture and it is beside the Shilla hotel.
Anyone who voted for a duty free shop as bering a great attraction wants to get out more and see the real sights.
Written March 31, 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alistair L
4 contributions
3.0 of 5 bubbles
Jun 2018 • Family
Great place if you are looking to buy brand names. The good are purchased but you don't pick up until departure date...so it could be quite a hassle if you've already packed all your luggage. I saw many people refitting their luggages at the airport. We don't usually buy much during vacations so most of the things that we ended up buying at Shilla can be found at the airport duty free. The prices were the same. However, if you plan on buying brand names like LV, Gucci, Chanel, etc...this is the place. Shuttle bus every 30 minutes to Myeongdong so that was a plus.
Written June 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

siliaFTH160
Malaysia8 contributions
4.0 of 5 bubbles
Dec 2017 • Family
It's a bit crowded.
But bigger than donghwa duty free shop
My mother was happy there.
almost everything is here
Shopping place recommended to Mandarin speakers.
Tip! I got a discounted on Mastercard!
it's good tip for you:)
Written January 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Iw2ttw
Singapore14 contributions
1.0 of 5 bubbles
Jan 2017 • Friends
Staff are rude and unwilling to serve. Bought an item and was only told after payment that you have to collect the item at airport. There are many counters for collection at the airport. They do not tell you which counter to collect from and was sent all over airport, from one counter to another. Finally managed to pickup my item after heading to three collection point.
Written January 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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The Shilla Duty Free Seoul - All You Need to Know BEFORE You Go (2024)

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